Customer Service Manager Jobs in Boston, MA

Analyze and manage complex General Liability claims while collaborating with internal teams and TPAs. Use your expertise to drive excellence and innovation in claims management, ensuring timely resolu...

Unlock the potential of exceptional customer support by managing service delivery for government contracts. Foster strong relations, oversee project transitions, and drive customer satisfaction across...

Engage with mid-market accounts to enhance platform adoption, ensure account health, and build lasting customer relationships, collaborating with cross-functional pod partners to drive measurable secu...

Champion team performance and drive revenue growth by leading a successful sales management strategy that enhances customer retention and expands market opportunities in the corporate sector...

Unlock potential by supporting and enhancing automated fulfillment systems. Collaborate with teams to diagnose issues and ensure optimal performance, while mentoring technicians and driving operationa...

Shape customer engagement strategies by overseeing Martech initiatives that enhance CRM capabilities, optimize user journeys, and drive cross-team collaboration to deliver data-driven insights for an...

Grow your career with an impactful role leading safe and efficient airport operations, ensuring passenger satisfaction and compliance with safety standards while managing staff and building strong rel...

Help us analyze market data and drive insights to enhance client strategies. Collaborate with global teams to forecast trends, monitor competitor tactics, and support the rollout of our innovative mar...

Join a team that's driving excellence in Master Data Management. In this role, you'll collaborate across departments to enhance data quality, support governance practices, and lead operational improve...

Lead diverse client service programs managing relationships and ensuring customer satisfaction while driving operational excellence and retention across multiple accounts in a dynamic, global environm...

Join as a Senior Manager to enhance sales operations and analytics, driving performance visibility and operational effectiveness across the sales organization to meet revenue targets and optimize prod...

Transform product delivery by defining strategic roadmaps and influencing AI innovations. Collaborate with leadership to ensure accountability and mentor emerging talent across a vital sector in retir...

Shape the future of product delivery excellence by defining innovative strategies and leading cross-functional teams to achieve impactful outcomes. Collaborate with executive leadership to align on vi...

Elevate client experiences by managing complex relationships with premium Registered Investment Advisors. Oversee operational needs, resolve issues, and collaborate with teams to ensure seamless servi...

Lead the charge in developing a high-performing SDR team focused on outbound prospecting. Drive accountability, enhance cold-calling techniques, and ensure quality pipeline development through strong...

Drive successful project delivery by leading cross-functional teams and managing the implementation of workforce management solutions, enhancing operational efficiencies and client relationships in di...

Unlock potential by driving IT service excellence through leadership in service management processes, optimizing ServiceNow functionality, and fostering collaboration across IT and business functions...

Elevate our Managed IT Services sales organization by driving growth, mentoring talent, and executing strategic initiatives to enhance client acquisition and recurring revenue while fostering a collab...

Accelerate your career as you lead a team of Retail Territory Managers, driving sales and ensuring flawless execution across multiple territories while fostering customer relationships and aligning st...

Join us in maximizing customer satisfaction as you guide mid-market and enterprise clients through their journey, ensuring successful adoption, renewals, and growth, while building strong, lasting rel...

Join the team and lead the inside sales group to achieve branch goals while cultivating customer relationships and coordinating with internal departments to enhance sales strategies and support servic...

Champion exceptional client service and operational excellence in a dynamic multi-service environment, leading teams to achieve high satisfaction scores while fostering a diverse and inclusive workpla...

Join a team that's shaping the future of healthcare analytics to improve patient outcomes. Collaborate across diverse teams, develop key content, and drive innovative solutions in clinical documentati...

Take ownership of exceptional client service delivery across Americas by leading teams, driving operational excellence, and enhancing the client experience through strategic initiatives and collaborat...

Join a dynamic team to oversee and enhance environmental services operations. Drive sustainability, maintain compliance, and lead a team of supervisors and staff, implementing best practices for a cle...