Customer Service Manager Jobs in Bethlehem, PA

Transform client relationships and drive growth through strategic account leadership, operational excellence, and collaboration, ensuring ideal service delivery and performance across high-profile acc...

Lead the charge in enhancing product value by managing development teams and aligning with strategic goals, focusing on customer needs and continuous improvement in an Agile framework to drive busines...

Champion operational excellence by overseeing ServiceNow delivery, managing SLAs, and driving continuous improvement. Collaborate with stakeholders to align platform capabilities with business needs w...

The District Operations Manager at Sciens Building Solutions will lead multiple divisions, including engineering and project execution, while ensuring high customer satisfaction and safety compliance...

Champion customer success through effective adoption of an AI Governance Platform, managing projects and driving outcomes to enhance long-term value for enterprise clients while collaborating cross-fu...

Transform client relations by leading and mentoring a dedicated team. You'll drive performance, optimize presentations, and ensure exceptional service across the Americas, playing a crucial role in ou...

Grow your career with a leading ingredient manufacturer, driving strategic account management and fostering deep customer relationships while achieving sales goals and overseeing complex account plann...

Join a dynamic team that drives customer success and operational excellence. You'll manage dispatch operations, onboard clients, and enhance systems while leveraging AI technology to streamline proces...

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

Transform service delivery by leading SaaS operations, ensuring incident management, and driving customer satisfaction across hosted environments through effective team coordination and operational ex...

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...

Drive customer success by managing relationships post-onboarding, ensuring clients achieve their business goals while collaborating cross-functionally to enhance product adoption, engagement, and over...

Lead the charge in agile delivery management, guiding cross-functional teams to achieve high-impact technology outcomes. Foster a culture of collaboration, drive continuous improvement, and deliver me...

Champion regulatory compliance and product management for Commercial Lines, overseeing development, filing, and modification processes. Collaborate with business units to ensure products align with la...

Lead the charge in transforming customer service operations, driving efficiency and enhancing experiences through innovative AI and automation solutions while managing teams and delivering measurable...

Join a team that's transforming customer service operations by delivering innovative solutions that drive efficiency and enhance customer experiences across various industries while leveraging technol...

Inspire transformation by leading client contact center operations efforts, driving efficiency through technology and AI innovations that enhance customer experience while managing diverse teams and e...

Lead cross-functional pricing operations with a focus on C&I solar and O&M, driving efficient deal execution while managing a team. Engage with stakeholders to streamline processes and enhance pricing...

Optimize customer support by building a scalable function, establishing KPIs, and leading a team to enhance the customer experience. This hands-on role offers the opportunity to shape operations from...

Champion innovative customer success by owning the commercial lifecycle, driving relationships and revenue growth through strategic negotiation and account management in a dynamic pharma landscape...

Shape the future of finance by overseeing accounting operations, ensuring compliance with GAAP, and leading a dynamic team. Drive accurate reporting, support budgeting, and enhance efficiency while fo...

Drive exceptional service delivery for SaaS operations, ensuring reliability, incident management, and customer experience. Lead cross-functional teams to optimize performance and satisfy client needs...

Join a team dedicated to excellence in facilities management. Oversee relationships with vendors, ensure building safety, and coordinate essential office functions, while championing staff development...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Accelerate progress at a leading automotive dealer by guiding a dynamic sales team, fostering customer relationships, and driving performance to meet ambitious revenue goals. Join us to grow your care...