Customer Service Manager Jobs in Albany, NY

Join a team that's committed to compliance excellence by providing expert support in loan servicing. Shape risk management strategies and foster trust across business lines through consultative advice...

Elevate our Managed IT Services sales organization by driving growth, mentoring talent, and executing strategic initiatives to enhance client acquisition and recurring revenue while fostering a collab...

Accelerate your career as you lead a team of Retail Territory Managers, driving sales and ensuring flawless execution across multiple territories while fostering customer relationships and aligning st...

Join us in maximizing customer satisfaction as you guide mid-market and enterprise clients through their journey, ensuring successful adoption, renewals, and growth, while building strong, lasting rel...

Lead a dynamic Customer Success team to optimize enterprise accounts' value and renewal rates. Drive operational excellence, strategic alignment, and cross-functional collaboration to deliver exceptio...

Join a team that's dedicated to exceptional guest service while overseeing Front Office and Housekeeping operations. Leverage your managerial expertise to drive revenue, mentor teams, and maintain hig...

Architect a transformative AI operations strategy, driving impactful solutions and cross-functional collaboration to enhance the customer experience and operational performance...

Unlock potential by managing payroll operations for a dynamic, multi-state organization. Oversee accurate and timely payroll processing for 2,000+ employees across multiple unions, ensuring compliance...

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

Lead impactful enablement initiatives driving sales performance and customer success. Collaborate with teams across functions to develop strategies that enhance customer experiences, using data to inf...

Drive customer success by building strategic partnerships that enhance engagement, satisfaction, and growth, ensuring clients maximize their investments while acting as a trusted advisor and advocate...

Empower a dynamic sales team to drive new service revenue, enhance customer engagement, and develop winning strategies. This hands-on role blends leadership with direct sales to cultivate opportunitie...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

Build and drive profitable growth by securing new business opportunities with converter customers across the United States, leveraging strong sales strategies and collaboration with internal teams to...

Accelerate growth by leading sales strategies, building client relationships, and driving key initiatives within your territory. You will play a crucial role in enhancing market presence and deliverin...

Lead enterprise-wide Agile transformation initiatives, coordinating cross-functional teams to deliver impactful technology and operational outcomes while managing program budgets and strategies...

Support and enhance U.S. employee benefits programs through strategic management, compliance oversight, and vendor relations. Drive operational excellence while ensuring a competitive, compliant benef...

Drive innovative customer experiences by designing intuitive, AI-driven solutions. Collaborate with cross-functional teams to create engaging UI/UX for next-gen service products, ensuring they are use...

Build best-in-class customer success operations by strategically leading initiatives, enhancing systems, and driving data-driven insights to ensure an exceptional customer experience and organizationa...

Transform the healthcare payment integrity landscape by leading product strategy and analytics for fraud detection solutions, ensuring impactful delivery and cross-team collaboration within a fast-pac...

Accelerate progress at the intersection of sales and operations, managing demand planning while driving process improvements and data analytics to enhance strategic decision-making and support commerc...

Empower strategic growth by partnering with sales leaders to shape AMER Enterprise and MSP operations during expansion. Drive planning, performance, and optimization, ensuring effective frameworks for...

Unlock potential by overseeing administrative and operational services for a large manufacturing site, driving efficiency, compliance, and seamless support for all facility activities while fostering...

Transform quality management by leading NDT program development and ensuring compliance across multiple service lines. Collaborate with diverse teams to implement best practices and drive continuous i...