Customer Service Manager Remote Jobs

Drive impactful customer success within our Scaled team by leading, coaching, and inspiring members to optimize client engagement and satisfaction, ensuring measurable value and improving operational...

Lead the future of consumer sales, driving enrollment growth and enhancing customer experience through strategic leadership and cross-functional collaboration in a dynamic, remote environment...

Empower the future of customer service by leading a high-performing team, enhancing operational efficiency, and driving customer success across North America while leveraging innovative AI tools and r...

Partner with us to enhance customer outcomes as a strategic advocate, driving renewals and expansion in a dynamic Mid-Market environment. Leverage your expertise to foster relationships and ensure cus...

Lead customer success initiatives by managing a portfolio of 30+ accounts, ensuring retention and growth through strategic relationships, executive reviews, and actionable success plans focused on cli...

Pioneer a world-class customer support experience by leading a dedicated team, driving process improvements, and mentoring staff to ensure exceptional service quality while fostering a culture of cont...

Build and lead a high-performing Customer Support team, enhancing processes and supporting complex inquiries. Cultivate a culture that emphasizes empathy, accountability, and technical proficiency in...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...

Unlock potential by leading executive-level client engagements, driving strategic marketing analytics, and fostering trusted partnerships. Thrive in a fast-paced environment while delivering data-driv...

Transform customer relationships and drive growth in the e-health sector by enhancing engagement and retention for a diverse portfolio of clients. Collaborate across departments to deliver exceptional...

Drive client satisfaction by managing VIP accounts and campaigns. Cultivate relationships, provide strategic insights, and collaborate with teams to enhance deliverables. Mentor junior staff while sta...

Join a team that's driving success in the public sector, leading and coaching a high-performing sales team to achieve ambitious targets while fostering strong relationships with clients and promoting...

Lead the charge in enhancing customer success initiatives by driving engagement, optimizing processes, and fostering strong relationships. Collaborate with cross-functional teams to ensure exceptional...

Inspire high-performing sales teams while driving impactful solutions for mid-sized Public Sector organizations. Utilize coaching, strategic problem-solving, and cross-functional collaboration to fost...

Execute mid-complexity claims management throughout the lifecycle. Review reports, assess compensability, establish reserves, and ensure compliance while delivering exceptional service and timely reso...

Transform claims management by overseeing mid-complexity workers' comp and liability claims through their lifecycle, ensuring compliance and fostering collaboration for timely resolutions and exceptio...

Unlock the potential of data-driven marketing by leading audience segmentation, campaign strategies, and performance analysis to enhance engagement and boost revenue across multiple communication chan...

Elevate customer success by leading a dynamic team focused on retention, expansion, and providing exceptional experiences for Mid-Market and Enterprise clients. Optimize performance through data insig...

Unlock efficient quality management by leading a global team driving customer satisfaction and compliance through effective complaint handling, post-market surveillance, and continuous improvement ini...

Unlock potential by driving enterprise-wide Problem Management, enhancing service reliability through data-driven Root Cause Analysis and proactive solutions, while collaborating with cross-functional...

Lead and inspire a talented team dedicated to enhancing customer success through strategic retention, expansion, and satisfaction efforts, fostering a culture of excellence and innovation in a fast-pa...

Lead the charge in optimizing operations and enhancing client relationships by streamlining program delivery, implementing strategic initiatives, and fostering collaboration among cross-functional tea...

Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...

Elevate customer success through proactive engagement and partnership in the Employee Benefits sector, managing the journey from onboarding to renewal while driving adoption and strategic relationship...