Customer Service Manager Jobs in Buffalo, NY

Empower the future of customer service by leading a high-performing team, enhancing operational efficiency, and driving customer success across North America while leveraging innovative AI tools and r...

Champion the end-to-end execution of CRM campaign projects, collaborating with stakeholders to deliver impactful communications and analytics that optimize customer engagement and drive business growt...

Lead customer success initiatives by managing a portfolio of 30+ accounts, ensuring retention and growth through strategic relationships, executive reviews, and actionable success plans focused on cli...

Lead the charge in transforming our busy service department by driving growth and enhancing customer satisfaction. You’ll manage daily operations and develop your team to achieve ambitious service goa...

Pioneer a world-class customer support experience by leading a dedicated team, driving process improvements, and mentoring staff to ensure exceptional service quality while fostering a culture of cont...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...

Transform customer relationships and drive growth in the e-health sector by enhancing engagement and retention for a diverse portfolio of clients. Collaborate across departments to deliver exceptional...

Inspire high-performing sales teams while driving impactful solutions for mid-sized Public Sector organizations. Utilize coaching, strategic problem-solving, and cross-functional collaboration to fost...

Unlock the potential of data-driven marketing by leading audience segmentation, campaign strategies, and performance analysis to enhance engagement and boost revenue across multiple communication chan...

Join a leading automotive dealership to enhance customer financing experiences while adhering to industry regulations. Drive exceptional service and build professional relationships to ensure successf...

Unlock efficient quality management by leading a global team driving customer satisfaction and compliance through effective complaint handling, post-market surveillance, and continuous improvement ini...

Unlock potential by driving enterprise-wide Problem Management, enhancing service reliability through data-driven Root Cause Analysis and proactive solutions, while collaborating with cross-functional...

Lead and inspire a talented team dedicated to enhancing customer success through strategic retention, expansion, and satisfaction efforts, fostering a culture of excellence and innovation in a fast-pa...

Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...

Elevate customer success through proactive engagement and partnership in the Employee Benefits sector, managing the journey from onboarding to renewal while driving adoption and strategic relationship...

Elevate your career as you guide customers through financial solutions, ensuring seamless transactions and fostering relationships. Leverage your expertise to enhance satisfaction, close deals, and ma...

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

Lead the charge in managing a high-performing Bulk Customer Success team to ensure successful fiber internet launches, deepen customer engagement, and foster lasting relationships in the multifamily s...

Elevate customer relationships by driving AI solution adoption, ensuring effective onboarding, and providing strategic support to enhance user engagement across various departments while collaborating...

Empower client success through strategic relationship management and service delivery oversight. Drive governance, enhance service quality, and ensure client satisfaction for a portfolio of Oracle man...

Champion impactful partnerships by driving engagement and success with health system/provider networks. Utilize clinical research knowledge to foster collaboration among cross-functional teams and enh...

Join a transformative team to enhance insurance operations, driving excellence and compliance through strategic initiatives, cross-functional collaboration, and process improvement while mentoring a d...

Lead customer communication strategies to enhance service quality and operational efficiency. Oversee team performance, process improvements, and innovative solutions, ensuring exceptional customer ex...

Lead the charge in enhancing customer success by guiding post-sale engagement, ensuring clients effectively utilize our solutions, and advocating for their needs within the organization to drive satis...