Customer Service Manager Jobs in Apex, NC

Champion customer success by bridging relationships between partners and stakeholders, ensuring effective service execution and support for growth initiatives in a dynamic and remote environment...

Transform customer service solutions by leading strategic evaluations and implementations. Collaborate with teams to enhance client experiences while optimizing technology capabilities and driving cus...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Lead major incident management efforts and optimize IT service resilience by enhancing operational processes and improving response frameworks. Drive collaboration across teams, ensuring swift recover...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Elevate customer experience by coordinating technical support and maintenance, ensuring effective communication and efficient processes. Lead a team of technicians while driving safety compliance and...

Lead the charge in customer account management, empowering a high-performing team to drive satisfaction, retention, and revenue growth, while fostering collaboration and enhancing customer relationshi...

Transform customer success by nurturing relationships and ensuring seamless journeys for 30+ clients. Drive engagement through personalized strategies, resolve challenges proactively, and elevate over...

Drive transformation in customer service by leading a dedicated team to enhance service quality, efficiency, and employee engagement. Utilize data-driven insights to optimize performance and foster a...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Shape the future of B2B marketing by driving innovative sales enablement strategies, collaborating with cross-functional teams to enhance market positioning and optimize lead progression throughout th...

Empower a high-performing team to redefine customer service excellence while driving strategic growth and client retention. Develop innovative support solutions that enhance the customer experience an...

Elevate customer success by owning post-launch relationships, driving adoption and retention of POS systems for restaurants. Collaborate cross-functionally to enhance service delivery and improve prod...

Empower a dedicated customer service team in a fast-paced distribution setting. Oversee complex issue resolution, improve service processes, and ensure customer commitments are met while collaborating...

Accelerate customer success by leading a transformative CSM strategy that enhances retention and drives growth through data insights, innovative technologies, and a high-performing team focused on del...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Drive customer success by leading a high-performing CSM team, optimizing revenue, and implementing scalable playbooks. Thrive in a high-growth environment while enhancing customer outcomes and busines...

Join a dynamic team managing 20-30 pharmaceutical clients, driving client satisfaction and revenue growth while leveraging industry-leading data solutions to create impactful business relationships an...

Join a dynamic team as you lead and enhance field service operations, ensuring exceptional service delivery and customer satisfaction while fostering a collaborative environment and driving continuous...

Play a key role in maximizing customer value and platform adoption for strategic accounts. Collaborate with cross-functional teams to deliver best practices and solutions, ensuring customer success an...

Lead and optimize frontline operations to deliver exceptional service quality. Build and engage a high-performing team focused on member experience while analyzing metrics to foster continuous improve...

Manage and lead initiatives in Contact Center Solutions to enhance customer experiences and drive business success. Collaborate with stakeholders and maintain product accuracy while developing strateg...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...