Customer Service Manager Jobs in Ottawa, ON

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Champion the design and implementation of business processes within SAP. Collaborate with cross-functional teams, analyze requirements, and deliver training while ensuring effective system integration...

Build and lead a high-performing Customer Support team, enhancing processes and supporting complex inquiries. Cultivate a culture that emphasizes empathy, accountability, and technical proficiency in...

Accelerate progress at key restaurant brands as their trusted CSM, guiding their success through tailored insights & strategic support. Manage a complex portfolio to maximize retention and growth in a...

Transform customer service management by ensuring exceptional software support, driving solutions, and maintaining strong relationships, while collaborating across teams to enhance customer satisfacti...

Empower customer success by managing software service contracts, resolving issues, and enhancing relationships. Collaborate with cross-functional teams to ensure operational excellence and exceed cust...

Join a team that drives exceptional customer success through effective management of software support services, ensuring optimal performance and satisfaction across all customer engagements...

Lead the charge in change management by overseeing IT system modifications, ensuring seamless integration and minimal business disruption. Collaborate with key stakeholders to enforce best practices a...

Play a key role in shaping customer success strategies for diverse clients, leveraging account management expertise to drive revenue, NPS, and operational excellence while ensuring a seamless customer...

Lead the charge in transforming a digital sales organization, collaborating with stakeholders to enhance growth with a focus on technology, training, and strategic relationship building. Drive broker...

Lead the charge in delivering exceptional client value through innovative solutions while managing assignments, developing talent, and nurturing long-term relationships within a forward-thinking advis...

Manage and coordinate workshop operations, staff, and customer service to ensure optimal performance, while collaborating with parts and sales teams to foster a productive environment and enhance cust...

Lead product strategy for high-speed interconnect solutions, managing the lifecycle of Optical and Electrical technologies. Collaborate with cross-functional teams to innovate and commercialize offeri...

Transform the Telematics Platform as a Lead Product Manager, shaping strategy and driving execution for vehicle data integration in key customer products, while collaborating across teams to tackle en...

Shape the future of high-speed interconnects by leading product management initiatives. Collaborate with cross-functional teams to drive the strategy, commercialization, and lifecycle management of ad...

Unlock potential by leading complex commerce initiatives and shaping digital strategies for high-profile clients. Collaborate with teams to deliver impactful products, ensuring alignment and clarity i...

Join a team that's dedicated to delivering high-value domestic transport services. Oversee service performance, security protocols, and data integrity to ensure excellent operational efficacy and cust...

Champion customer retention by optimizing account value and managing cancellations. Communicate effectively to drive satisfaction while using data to inform strategies. Thrive in a fast-paced environm...

Transform customer support operations by leading strategic process improvements and enhancing workflow efficiency. Collaborate with cross-functional teams to optimize Salesforce Service Cloud implemen...

Play a key role in enhancing customer satisfaction as a Customer Success Manager, driving engagement, retention, and growth for a diverse portfolio. Collaborate cross-functionally to deliver impactful...

Lead the charge in expanding Merchant Central globally by integrating strategic processors and driving international market launches. Own the product roadmap and collaborate across teams to ensure suc...

Tackle international market expansion as you lead the global launch of SaaS products. Own the strategy, drive integrations, and collaborate cross-functionally to establish a strong presence in Canada...

Oversee regional IT service delivery, ensuring reliability and customer satisfaction. Connect global strategies with local operations, enhancing user experiences and driving service improvements in a...

Join a team that's dedicated to driving operational excellence and innovation. Support strategic initiatives and enhance business processes to ensure effective coordination across projects, all while...

Empower the enhancement of IT service management practices by leading the implementation of ITIL functions and ensuring compliance with industry standards while collaborating with stakeholders to impr...