Years of Experience
Easy Apply only
This role is responsible for developing new business with existing clients, and supporting prospect development efforts, as well as participating in all aspects of practice development, capability dev...
Develops subcontractor pricing requirements and data calls in coordination with subcontract team. Reviews price/cost spreadsheets and business volumes for the color team review process. Responsible fo...
Experience managing medium to large scale contact center teams, onsite and virtual (home agents) with objectives of service, cost and quality.
Job responsibilities include: operations oversight, process improvements, cost control, safety and environmental compliance, client relations, procurement and budget preparation/management...
Is accountable for reviewing, refining, and validating capacity models. Incumbents may also be responsible for assisting the management team with budgeting, forecasting and monitoring the area costs...