Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$87K - $147K *

Join us to lead a dynamic mortgage processing team, ensuring efficient loan management and exceptional customer service while driving continuous improvement and operational excellence in a fast-paced...

RemoteRemote

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $186K *

Elevate collections performance by leveraging analytics and strategy to optimize customer outcomes and regulatory compliance across the credit card collections lifecycle. Drive impactful improvements...

RemoteRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Lead the charge in driving complex sales within mid-market organizations, influencing hiring strategies and compliance. Own the full sales cycle, build strong pipelines, and engage with multiple stake...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $110K *

Join a team that's dedicated to enhancing operator training across multiple divisions. Lead initiatives, ensure compliance, and drive continuous improvement while collaborating with regional leaders t...

Portland, ORRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$72K - $109K *

Empower business growth by developing strong customer relationships and driving revenue. As a key player, you'll strategize account management, identify market opportunities, and ensure customer satis...

Tampa, FLRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$108K - $122K *

Champion exceptional corporate events by leading strategy, design, and execution of high-impact experiences for clients and executives, ensuring alignment with business goals and delivering premium se...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$150K - $180K *

Lead the architectural direction of order-to-cash solutions across multiple customer engagements, ensuring effective design, integration, and adoption of SAP systems while leveraging AI tools for enha...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$140K - $170K *

Lead and innovate in clinical data management, overseeing projects and teams while ensuring quality deliverables and client satisfaction. Mentor staff, manage budgets, and enhance operational efficien...

CanadaRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Tackle complex technical programs by leading cross-functional teams, driving execution from strategy to launch, and ensuring alignment across global engineering and product leaders for impactful outco...

San Diego, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$98K - $155K *

Join a team that's driving transformation initiatives to enhance operational efficiency. Leverage your Lean expertise to implement continuous improvement practices, foster collaboration, and deliver s...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Drive strategic account management by building relationships, executing multi-year plans, and enhancing client satisfaction within assigned accounts, leveraging cross-functional teams to achieve cyber...

Boston, MARemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$207K - $225K *

Drive business growth and customer satisfaction by leading a high-performing Cardiovascular Clinical Solutions Consultant team, collaborating across sales and clinical operations to enhance customer e...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$119K - $160K *

Empower brands to enhance digital experiences by leveraging Adobe Analytics and AEP. In this strategic role, you'll collaborate with clients to translate business goals into actionable insights, drivi...

Georgia, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$84K - $127K *

Join a dedicated team focusing on enhancing client retirement plan engagement. Provide expert services and education, fostering relationships and improving participant outcomes in financial wellness a...

Missouri, USRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$84K - $127K *

Engage in meaningful client relationships to elevate retirement plan participation. Provide on-site education and tailored consultations, aiming to enhance investment knowledge and financial outcomes...

California, USRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$84K - $127K *

Drive your career forward by providing education and service in retirement planning while enhancing participant engagement and savings. Collaborate with diverse clients to deliver impactful financial...

RemoteRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$105K - $115K *

Lead the development and execution of sourcing strategies for IT services, managing supplier relationships and ensuring alignment with business objectives to deliver measurable value across multiple s...

Chicago, ILRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$157K - $205K *

Elevate your career by leading strategic operations within Medicare Advantage, leveraging analytics and AI to drive performance, align cross-functional initiatives, and provide actionable insights tha...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$70K - $99K *

Unlock critical workflows in Financial Operations by leveraging AI, SQL, and Python to enhance efficiency and accuracy in money movement processes, while collaborating with diverse teams to drive proc...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in building strategic relationships with key travel agencies, optimizing settlement operations, and enhancing distribution technologies to drive efficiency and growth in the travel eco...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$95K - $105K *

Collaborate with us to manage federal government contracts, ensuring compliance and effective execution throughout the contracting lifecycle. Support proposal development, contract administration, and...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Staffing

$89K - $157K *

Lead customer discovery and solution strategy in high-risk industries, leveraging operational risk management expertise to drive technical wins and enhance client relationships across North America...

RemoteRemote

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Elevate customer success by guiding clients through onboarding and product adoption. Serve as a trusted advisor, ensuring maximum value from solutions while advocating for customer needs within the or...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Lead transformative Workday implementations, managing client relationships and project lifecycles. Drive innovation and strategic growth while ensuring exceptional customer satisfaction and effective...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$146K - $269K *

Lead a dynamic team in delivering risk advisory services, enhancing client operations through strategic insights and comprehensive audits. Collaborate with executives to identify risks and implement e...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.