Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$100K - $130K *

Champion global expansion initiatives by managing the FedRAMP program. Collaborate with cross-functional teams to ensure project timelines and deliverables are met while navigating a fast-paced enviro...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Unlock operational excellence by optimizing revenue processes and enhancing client experiences. Collaborate with cross-functional teams to drive growth, efficiency, and data-driven decision-making thr...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $213K *

Lead the charge in transforming actuarial insights into actionable strategies. Collaborate with cross-functional teams to optimize risk management and enhance financial performance through innovative...

Fort Worth, TXRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Empower partner success by managing relationships, enhancing product adoption, and driving engagement. Collaborate with cross-functional teams to deliver exceptional service and support, ensuring part...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$158K - $199K *

Unlock potential by leading global client strategies, driving growth and retention through trusted relationships and innovative solutions. Leverage your expertise to enhance client value and execute a...

RemoteRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$144K - $184K *

Lead the strategy execution for key global clients, driving client value, retention, and new business growth while cultivating trust-based relationships with senior leaders and maximizing account pote...

RemoteRemote

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Business Services

$120K - $145K *

Transform client relationships by leading a dynamic team through the post-sales lifecycle, ensuring successful implementation and continuous improvement of complex solutions while fostering collaborat...

Denver, CORemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Join a dynamic team to lead customer success for SMBs, driving retention and growth. You'll coach a team, streamline onboarding, and leverage data and AI to enhance customer engagement and satisfactio...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Accelerate your career by driving analytics and operational excellence in a dynamic commercial environment. This role empowers you to enhance reporting, support strategic decisions, and collaborate cr...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$137K - $171K *

Drive revenue growth by leading a high-performing sales team focused on expanding existing customer accounts. Collaborate cross-functionally to align strategies and enhance net revenue retention while...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$70K - $150K *

Join a team that's dedicated to enhancing talent acquisition strategies, providing expert guidance, and driving business results through innovative solutions and stakeholder collaboration in a dynamic...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $160K *

Drive talent acquisition strategies by providing expert guidance and support to business leaders. Collaborate on innovative solutions, analyze trends, and enhance recruitment processes to align with o...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Advance client success by overseeing Medical Information services, ensuring compliance with KPIs and quality standards. Lead a team in delivering accurate medical responses and managing inquiries from...

Overland Park, KSRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$86K - $124K *

Lead the charge in ensuring seamless transitions from legacy systems to innovative solutions, collaborating with diverse teams and clients to enhance operational readiness and customer service in Medi...

Virginia, USRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $235K *

Drive operational excellence in healthcare by leading transformative initiatives, optimizing workflows, and enhancing provider productivity. Collaborate with teams to deliver data-driven solutions tha...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$139K - $218K *

Accelerate progress at the forefront of cloud sales operations by driving strategic planning and transformation initiatives for AWS, Azure, and Google Cloud. Collaborate cross-functionally to ensure o...

Chicago, ILRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Empower your career by leading revenue operations, optimizing CRM systems, and driving data integrity. Collaborate cross-functionally to enhance marketing and sales strategies while owning the tech st...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$220K - $240K *

Transform customer operations by leading a team to enhance renewal processes, optimize workflows, and implement AI-driven solutions. Collaborate cross-functionally to build infrastructure that capture...

Tennessee, USRemote

6 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$150K - $195K *

Elevate client relationships by managing key accounts, driving satisfaction and growth. Collaborate with internal teams to deliver tailored solutions, ensuring long-term success and measurable ROI for...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Join a dynamic team driving strategic project initiatives with cross-functional collaboration, managing complex programs to achieve company goals while optimizing efficiency and enhancing organization...

Ontario, CARemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$90K - $100K *

Lead the enhancement of our business continuity program, collaborating with cross-functional teams to ensure operational readiness and effective response to disruptions. Drive training initiatives and...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$72K - $93K *

Grow your career with this strategic role that drives client engagement and marketing program execution across diverse accounts, leveraging data insights and creativity to enhance employee experience...

RemoteRemote

Reposted today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$70K - $150K *

Develop strategic business relationships to drive revenue growth and enhance customer satisfaction. Utilize market insights to create tailored business plans and ensure profitable account management w...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Unlock potential by leading cross-functional change initiatives that drive operational excellence. Oversee product launches and process improvements, ensuring systematic adoption and effective communi...

Atlanta, GARemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $160K *

Drive strategic product planning and market intelligence to enhance physician engagement. Own product development and go-to-market strategies, ensuring alignment across teams to deliver innovative sol...

Newark, NJRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.