Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.
Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.
Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.
Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.
Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.
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Elevate enterprise service reliability by leading Major Incident Management and supporting operational excellence across monitoring and incident response functions in a dynamic, 24x7 environment...
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Unlock potential by building strong relationships with executives, co-creating tailored wealth planning solutions. Collaborate with a cross-functional team to address complex financial needs and enhan...
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Shape the future of executive wealth planning by building strong relationships with clients. Leverage your expertise to deliver tailored financial solutions, collaborating with a dedicated team to mee...
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Elevate client relationships by providing tailored financial planning solutions for executives. Collaborate with a team to deliver comprehensive wealth strategies, focusing on less complex needs while...
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Lead the charge in managing cross-functional programs that enhance AI data quality and evaluation. Collaborate with diverse teams to translate product needs into actionable plans, ensuring efficient d...
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Drive product innovation by overseeing the lifecycle of our flagship car wash software. Collaborate with cross-functional teams to define strategy, prioritize features, and ensure high-quality deliver...
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Lead the charge in high-impact global programs, driving operational efficiencies and user insights across teams to enhance compliance and streamline processes in a complex regulatory landscape...
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Lead the charge in managing a team of data analysts to develop complex reports, analyze data, and provide technical guidance, ensuring effective communication with clients and senior management while...
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Manage key capital markets activities, overseeing debt operations, cash flow forecasting, and financial risk management. Collaborate with stakeholders to prepare executive materials and support pensio...
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Lead strategic contracts management, overseeing development and negotiation of federal contracts. Collaborate cross-functionally to ensure compliance and risk management while driving organizational g...
Yesterday
Privacy Operations Program Manager
$120K - $145K *
Lead the charge in managing privacy programs, orchestrating compliance and operational excellence across data subject requests, assessments, and documentation. Your expertise will ensure regulatory re...
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$91K - $163K *
Lead the charge in managing Time, Labor, and Travel & Expense functions, ensuring compliance and operational excellence. Collaborate with teams to enhance processes, drive analytics, and support strat...
1 week ago
Enterprise Customer Success Manager
$110K - $130K *
Unlock potential by overseeing a portfolio of enterprise accounts, fostering strategic partnerships, and driving user engagement to achieve measurable outcomes. Collaborate with internal teams to deli...
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Staff Program Manager, CX Operations & Programs
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Lead strategic initiatives that enhance customer engagement and drive actionable insights. Collaborate cross-functionally to improve processes, connect feedback to decisions, and advance customer expe...
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Join a team that's redefining invoice processing by overseeing enterprise operations, driving performance improvements, and leading a high-performing team to enhance compliance and efficiency in finan...
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Lead and empower a team in Organizational Change Management and testing, ensuring effective project delivery across finance systems. Collaborate with stakeholders to drive data accuracy and system int...
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Lead the charge in transforming TMC implementations by defining processes, configuring platforms, and training teams to ensure seamless transitions and rapid go-lives across multiple projects simultan...
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Lead the charge in transforming operational data into actionable insights that enhance sales and profits. Collaborate with cross-functional teams to drive measurable improvements and support strategic...
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Lead the charge in optimizing the City’s Workday HCM platform, overseeing governance, operational excellence, and cross-functional collaboration to enhance HR processes and employee experience while e...
1 week ago
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Oversee and optimize US regional clinical trials, ensuring execution and compliance. Collaborate with cross-functional teams and manage vendor relationships while driving process improvements in a fas...
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Optimize legal negotiations and streamline contracting processes for enterprise deals, collaborating with cross-functional teams to support growth initiatives and ensure compliance while managing mult...
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Champion client success by managing complex engagements in healthcare solutions. Leverage your expertise to enhance Quality/HEDIS, CMS Stars, and Risk Adjustment outcomes, ensuring effective adoption...
Today
Security and Compliance Manager
$115K - $135K *
Empower progress at the forefront of cybersecurity by managing security operations, ensuring compliance, and mitigating risks. Collaborate with teams to enhance security measures and protect sensitive...
1 week ago
$140K - $160K *
Drive the future of financial leadership by managing a dynamic accounting team, overseeing payroll, accounts payable, and general ledger accuracy while ensuring audit readiness and process improvement...
Reposted today
What is a Client Operations Manager?
A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.
What does a Client Operations Manager do day to day?
Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.
What qualifications are commonly required for Client Operations Manager jobs?
Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.
How much do Client Operations Managers earn?
Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.
Where can I find Client Operations Manager jobs paying $100,000 or more?
Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.