Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$128K - $268K *

Unlock potential by leading risk management for Commercial Card and Merchant Services. Collaborate across teams to assess risks, enhance controls, and ensure compliance, driving strategic growth and o...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Transform billing operations by leading a team to optimize healthcare revenue cycle processes, ensuring timely and accurate claims submission while driving performance improvements and fostering stron...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Engage as a Sanctions Screening SME, driving system design, analysis, and validation. Collaborate with cross-functional teams to enhance screening processes and ensure compliance, while leveraging dee...

Jersey City, NJRemote

1 week ago

  •   8 - 10 years exp.  •   Staffing

$110K - $130K *

Empower your career by managing complex cloud discount instruments. Leverage your FinOps expertise to optimize financial operations and enhance our autonomous cloud management system, ensuring seamles...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform client experiences by managing portfolios with expertise and independence. Engage directly with families, mentor talent, and integrate investment management with wealth planning to deliver s...

Denver, CORemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Empower cannabis operators by managing technology partnerships, driving growth, and ensuring successful integrations. Collaborate cross-functionally to enhance partner relationships and expand market...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Lead the charge in building strategic partnerships within the cannabis tech ecosystem. Drive revenue growth by managing relationships, guiding integrations, and collaborating cross-functionally to ens...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's dedicated to enhancing client relationships and ensuring top-notch service delivery. Leverage your expertise to manage operational support and drive client success through strategic...

Florida, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $160K *

Transform data operations by leading our Snowflake platform migration, ensuring security, reliability, and cost efficiency while collaborating across teams to standardize practices and enhance data ma...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$64K - $147K *

Shape the future of business analysis by documenting requirements, collaborating with stakeholders, and delivering innovative solutions. Drive project success through effective communication and manag...

Lansing, MIRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Develop strategic leadership for a team managing complex client portfolios, driving retention, growth, and client experience objectives while fostering strong relationships with stakeholders and ensur...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Unlock customer potential by driving engagement and satisfaction throughout their journey. Manage accounts, foster relationships, and ensure value realization to support retention and growth in a dyna...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$108K - $162K *

Transform regional marketing efforts by executing targeted programs that align with sales priorities and drive pipeline growth across the U.S. West territory. Collaborate with cross-functional teams t...

United StatesRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Empower enterprise initiatives by leading complex projects that drive strategic outcomes, enhance governance, and align cross-functional teams. Utilize your expertise to manage risks, ensure accountab...

Indiana, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Lead the charge in implementing enterprise software solutions in healthcare, coordinating cross-functional teams to ensure compliance with financial and PCI standards while driving project success and...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$123K - $180K *

Manage and enhance disputes and chargebacks operations through data-driven insights and technology, collaborating with cross-functional teams to elevate client experiences and drive performance across...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Empower client relationships at the regional level by driving strategic growth, managing financial performance, and fostering collaboration across teams to achieve shared objectives and maximize profi...

Phoenix, AZRemote

Yesterday

  •   11 - 15 years exp.  •   Finance & Insurance

$110K - $130K *

Drive growth by winning new clients and collaborating with partners to exceed revenue targets. Manage the full sales cycle and deliver tailored cybersecurity solutions, ensuring customer success throu...

New York, NYRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$108K - $130K *

Unlock the potential of our data governance program by managing the MDM platform, ensuring data integrity, and collaborating with cross-functional teams to drive actionable insights across our expandi...

Jacksonville, FLRemote

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$163K - $224K *

Drive strategic planning and execution of acquisitions/divestitures, ensuring seamless integration and value creation across teams. Collaborate cross-functionally to manage milestones, risks, and comm...

United StatesRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Unlock potential by managing key accounts and driving performance optimization. Collaborate with teams to enhance customer engagement and revenue growth through strategic insights and data-driven reco...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Elevate product execution by translating client needs into actionable requirements, collaborating with engineering and data science teams to deliver standardized measurement solutions across various c...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $205K *

Champion member success by managing relationships across diverse technology foundations. Drive engagement, operational efficiency, and strategic initiatives to maximize member value and satisfaction i...

Myrtle Point, ORRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Partner with us to drive transformative healthcare solutions by managing key accounts, fostering relationships, and ensuring measurable outcomes. Your expertise will enhance provider partnerships and...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$71K - $125K *

Transform complex loan servicing processes as a Senior Servicing Officer, managing a diverse portfolio in commercial real estate. Contribute to client partnerships and lead initiatives, while expandin...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.