Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.
Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.
Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.
Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.
Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.
$61K - $104K *
Drive customer success by managing high-value enterprise accounts, ensuring growth and retention through strategic planning and consultative partnerships. Lead renewal efforts and align customer goals...
1 week ago
Sr. Performance Strategist, Collections
$120K - $170K *
Contribute to performance optimization by diagnosing shifts in a $30B portfolio. Leverage data insights to drive strategic recommendations, enhance client outcomes, and collaborate with cross-function...
1 week ago
$185K - $210K *
Lead the charge in optimizing revenue operations by enhancing forecasting, analytics, and sales strategies to drive growth and accountability across North America’s sales teams, ensuring alignment and...
2 weeks ago
Director of Social Media Operations - Remote
$134K - $230K *
Shape the future of social media strategy and operations by leading enterprise-wide governance, optimizing processes, and driving engagement across teams to enhance digital communications and operatio...
2 weeks ago
Manager, Strategic Partnerships
$117K - $187K *
Join a team that's dedicated to optimizing strategic partnerships and enhancing service excellence. Lead a skilled team to manage vendor relationships, drive process improvements, and ensure top-tier...
Reposted 2 weeks ago
Senior Product Manager - New Product. Global Legal Tech SaaS. Remote.
$140K - $150K *
Unlock potential by leading the development of innovative products that leverage AI, ensuring stakeholder engagement, strategic vision, and delivery of solutions that meet enterprise customer needs in...
Reposted 4 days ago
$115K - $192K *
Lead the charge in maximizing customer success by developing strategic relationships, guiding adoption of Omnissa's EUC solutions, and driving measurable business outcomes through proactive engagement...
1 week ago
Remote Director, Application Services
$114K - $145K *
Champion the modernization and performance of enterprise applications, ensuring reliability and security while driving innovation and operational excellence in a remote leadership role focused on stra...
Reposted 6 days ago
$137K - $228K *
Transform customer experiences by driving success with our EUC solutions. Collaborate with stakeholders to maximize value, enhance adoption, and ensure customer satisfaction while navigating diverse i...
5 days ago
Senior Manager of Commercial Systems (REMOTE)
$110K - $130K *
Inspire the evolution of commercial systems, enhancing integration and automation across platforms like Salesforce and HubSpot. Drive AI adoption to streamline workflows, ensuring data integrity and r...
2 weeks ago
$110K - $130K *
Drive the execution of multiple strategic initiatives, ensuring delivery meets stakeholder expectations, within budget and timeline. Collaborate with cross-functional teams, manage risks, and communic...
Reposted 3 weeks ago
Senior IAM RBAC & ABAC Manager
$138K - $175K *
Elevate your career by leading the design and governance of enterprise RBAC and ABAC frameworks. Collaborate with stakeholders to enhance identity governance, automate processes, and strengthen access...
Yesterday
Senior Manager, Finance Operations
$110K - $130K *
Manage and oversee finance operations, leading accounts payable and billing functions across multiple regions. Ensure accuracy and compliance in procure-to-pay and order-to-cash processes while buildi...
2 weeks ago
Sr. Consultant - Enterprise Incident Management | Remote, Canada
$116K - $159K *
Lead and transform complex incident response and digital forensics engagements, ensuring client satisfaction while mentoring team members and enhancing service offerings in a dynamic cybersecurity env...
1 week ago
$80K - $95K *
Lead the charge in overseeing operational and financial performance across multiple properties. Drive team success, maintain client relationships, and execute strategic business plans to achieve compa...
2 weeks ago
$110K - $130K *
Champion operational excellence by overseeing property performance, driving team success, and maintaining client relationships. Lead strategic business planning and ensure compliance with financial pr...
2 weeks ago
$95K - $115K *
Join a team that's driving sales excellence through data-driven insights and incentive compensation management. This role enhances operational scalability and supports field teams with analytics, repo...
2 weeks ago
Business Delivery Manager Quality (UAT) REMOTE
$97K - $180K *
Pioneer innovative business transformation by leading teams, optimizing processes, and driving accountability. Build a high-performance culture committed to quality and continuous improvement, fosteri...
Reposted 5 days ago
$88K - $105K *
Champion marketing operations by owning HubSpot and driving data-driven campaigns. Collaborate with leadership to enhance automation, reporting, and integrations, ensuring seamless operations and impa...
5 days ago
$95K - $115K *
Optimize customer success by driving engagement and retention, ensuring clients maximize value from services. Collaborate with teams to enhance the customer experience and advocate for their needs, co...
2 weeks ago
Strategic Customer Success Manager
$200K - $300K *
Develop strategic customer relationships, drive retention and expansion for complex accounts, and collaborate across teams to ensure customer success and satisfaction. Build trust with C-suite stakeho...
Reposted 4 weeks ago
$180K - $200K *
Empower partner operations by leading strategy, optimizing processes, and enhancing tools for a diverse global partner ecosystem. Collaborate cross-functionally to ensure scalable infrastructure and m...
2 weeks ago
Sr. Product Manager, Product Operations & Insights| US: Remote
$150K - $159K *
Drive product health standards by defining metrics and telemetry for all products. Collaborate with cross-functional teams to ensure consistent data definitions and empower teams with self-serve dashb...
1 week ago
$110K - $130K *
Transform organizational change by leading client engagements, developing tailored OCM plans, and ensuring user adoption with minimal disruption. Collaborate with stakeholders to drive successful chan...
4 days ago
$137K - $158K *
Shape the future of sales operations by driving analytics, improving processes, and enhancing cross-functional collaboration to support profitable growth and commercial excellence across the organizat...
Today
What is a Client Operations Manager?
A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.
What does a Client Operations Manager do day to day?
Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.
What qualifications are commonly required for Client Operations Manager jobs?
Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.
How much do Client Operations Managers earn?
Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.
Where can I find Client Operations Manager jobs paying $100,000 or more?
Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.