Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$151K - $211K *

Drive strategic advisory consulting for executive clients, translating business goals into actionable technology roadmaps. Engage in IT transformation, identify emerging trends, and lead cross-domain...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$151K - $211K *

Innovate strategic technology solutions by advising executive clients, guiding IT transformations, and driving impactful initiatives across diverse technology portfolios. Collaborate with teams to ens...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Join a team that's dedicated to delivering innovative technical solutions. As a Senior Solutions & Implementation Manager, you'll engage with C-level executives and lead high-profile projects, ensurin...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$72K - $99K *

Unlock the potential of marketing operations by managing our MarTech stack, optimizing processes, and collaborating across teams to drive growth and efficiency in marketing initiatives...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$200K *

Lead the charge in building and scaling AI Data Operations, transforming emerging opportunities into commercially viable solutions. Drive strategy, partnerships, and operational excellence to support...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $126K *

Champion client success by managing and expanding a strategic portfolio of Financial Services clients, ensuring satisfaction and driving revenue growth through consultative solutions and collaboration...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Make your mark at a dynamic organization by enhancing client experiences through innovative solutions. Lead operations, tackle escalations, and build systems that ensure seamless care journeys while d...

New York, NYRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Optimize clinical trial operations by leading cross-functional teams, managing vendor relationships, and ensuring compliance with regulatory standards to drive successful study execution and patient e...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$77K - $135K *

Transform the real estate landscape by managing a diverse portfolio of fulfillment and delivery facilities. Drive lease compliance, build landlord relationships, and solve complex challenges in a dyna...

Texas, USRemote

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$130K - $140K *

Champion innovative account engagement strategies across the Americas, driving execution of tailored ABM programs. Collaborate with Sales and Marketing teams to enhance customer experiences and accele...

Boston, MARemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $150K *

Take ownership of client relationships to drive renewals and expansions. Leverage strategic account planning to enhance client satisfaction and revenue growth through upsells and cross-sells, ensuring...

Atlanta, GARemote

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $125K *

Elevate product strategy and delivery by leading a multidisciplinary team to ensure alignment with stakeholder needs and mission-critical outcomes in a fully remote environment...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Contribute to impactful consulting services in government pricing, leveraging your expertise to guide clients through compliance, data analysis, and strategic initiatives while leading a collaborative...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $140K *

Deliver strategic financial oversight and operational excellence for software business units, partnering with leadership to drive performance, ensure compliance, and enhance decision-making in a dynam...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $190K *

Elevate business systems by leading NetSuite management and integrations. Collaborate with cross-functional teams to ensure scalable, reliable processes while leveraging AI for development. Mentor a t...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$140K - $219K *

Join our dynamic Account Management team to drive revenue growth and deepen relationships with enterprise customers. Leverage your expertise to manage complex sales cycles and deliver strategic soluti...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$132K - $148K *

Lead global project management initiatives, ensuring timely delivery and quality standards while fostering client relationships and team collaboration. Drive operational excellence and manage project...

Durham, NCRemote

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Deliver exceptional customer experiences by fostering relationships, guiding onboarding, and ensuring success metrics are met. Play a key role in customer retention and expansion while advocating for...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $175K *

Unlock your potential as a hands-on leader in customer service operations, driving performance and quality across teams. Collaborate with cross-functional partners to enhance processes and empower you...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Unlock potential by leading a global team in Trust Services, enhancing client relationships, and driving operational excellence. Shape the future of AI-powered security solutions while ensuring top-ti...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a team that's redefining revenue operations by leveraging data and automation to optimize processes. Collaborate across departments to ensure seamless tracking from lead capture to conversion, dr...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$101K - $192K *

Oversee the onboarding of new clients for outsourced accounting services, managing relationships and leading teams to ensure timely financial reporting and exceptional service delivery while driving p...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Legal & Accounting

$71K - $90K *

Shape support operations by optimizing tools and processes, aligning teams, and driving initiatives that elevate the customer experience while ensuring efficient operations and effective reporting for...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Pioneer growth by cultivating executive relationships and driving revenue through strategic account management, expansion initiatives, and successful customer launches. Collaborate across teams to ens...

Holmdel, NJRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Support senior leaders by providing agile administrative assistance, managing complex calendars, coordinating travel, and optimizing processes to enhance operational efficiency across the organization...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.