Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

Sort By: Relevance

$150K - $180K *

Unlock potential by owning and expanding strategic global accounts, driving aggressive growth targets while collaborating with dedicated teams to establish long-term relationships and comprehensive ac...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $202K *

Drive product operations excellence by leading cross-functional teams, enhancing AI integration, and optimizing UX design to ensure a seamless product development lifecycle that empowers rapid, high-q...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$119K - $199K *

Lead the charge in delivering exceptional service and maintenance solutions, managing customer relationships, and driving operational excellence in the power generation sector. Your expertise will enh...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$106K - $146K *

Shape the future of our operations by leading a dynamic team to optimize Quote-to-Cash strategies, enhance analytics, and design streamlined workflows, all while collaborating across functions to driv...

United StatesRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $155K *

Join a team that's dedicated to enhancing customer success by leading a high-performing group of CSMs. Drive measurable value across a diverse portfolio, ensuring operational excellence and fostering...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$158K - $199K *

Lead the charge in driving strategic growth and client retention for major global accounts. Build trusted relationships with senior leaders, delivering value and innovative solutions while managing a...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$158K - $199K *

Champion client success by leading strategic initiatives for global accounts, driving growth and retention through trusted relationships and innovative solutions. Leverage expertise to maximize value...

North Carolina, USRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$158K - $199K *

Drive strategic account management for global clients, focusing on value delivery, retention, and growth. Build trusted relationships with senior leaders, develop tailored solutions, and lead cross-fu...

New York City, NYRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$80K - $95K *

Drive customer success by managing key accounts, ensuring satisfaction, and expanding revenue through upselling. Collaborate with internal teams to align customer needs with solutions, while leveragin...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$67K - $101K *

Transform your career by driving revenue growth and managing sales cycles in a dynamic inside sales role. Collaborate with teams to build relationships, close deals, and expand customer accounts while...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $135K *

Champion global retail operations by optimizing fulfillment processes, enhancing customer satisfaction, and managing relationships with 3PLs and retailers. Collaborate with sales teams to ensure timel...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$179K - $258K *

Lead a team in managing GTM systems and operations, ensuring seamless integration and performance of our SaaS stack. Collaborate across departments to drive strategic initiatives and maintain complian...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $155K *

Lead content operations for a federal web services program, managing a team to ensure timely, accurate, and accessible communication. Drive strategic planning, oversee Drupal content management, and e...

United StatesRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $200K *

Join us in a pivotal leadership role to enhance customer success initiatives, drive operational excellence, and build a high-performing team focused on customer engagement and retention strategies in...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$211K - $248K *

Lead the charge in managing the complete ML model lifecycle, ensuring robust deployment, monitoring, and continuous improvement. Collaborate with data scientists to enhance model performance and opera...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$108K - $130K *

Champion the future of enterprise database systems by leading design, implementation, and operational excellence. Collaborate with cross-functional teams to deliver innovative solutions while mentorin...

Ohio, USRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$170K - $200K *

Join a dynamic team to optimize IT operations, ensuring high availability and disaster recovery for critical systems. Lead a small team while collaborating with technical and business partners to enha...

RemoteRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$142K - $168K *

Transform client experiences by leveraging deep expertise in healthcare solutions. Lead strategic initiatives, enhance client relationships, and drive impactful outcomes for high-value accounts throug...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$115K - $194K *

Empower our Solutions Architects by enhancing operational tools and workflows. Drive efficiency and effectiveness in customer engagement processes, ensuring data quality and reporting standards are me...

RemoteRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$97K - $131K *

Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$109K - $141K *

Lead customer success initiatives by partnering with top clients to enhance their operations using IoT solutions. Collaborate cross-functionally to design customized success plans and strategies that...

CanadaRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Shape the future of legal operations by leading a dynamic team focused on automation and technology. Drive efficiency in contract management and vendor relationships while defining metrics that enhanc...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$155K - $165K *

Lead the charge in driving technical excellence and innovation within engineering teams, ensuring high-quality software delivery while managing resources and fostering collaboration across stakeholder...

New Jersey, USRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Strategize comprehensive cybersecurity solutions, influencing client security outcomes. Leverage technical expertise to bridge client needs and offering development, fostering robust relationships and...

Kansas City, MORemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Information Technology

$185K - $344K *

Champion the evolution of field intelligence capabilities, driving strategic governance and analytics integration to enhance decision-making and execution support across the organization, ensuring ali...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.