Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$100K - $130K *

Champion customer success by designing and optimizing scalable programs that enhance adoption of identity security solutions, ensuring impactful training and resources for customer-facing teams...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $175K *

Lead and innovate within our ML Operations team, driving scalable machine learning solutions. Oversee a talented group while ensuring robust integration of ML technologies, optimizing performance, and...

San Ramon, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Champion the successful delivery of projects and technology initiatives by coordinating cross-functional teams and managing risks, ensuring timely and high-quality outcomes that align with business ob...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Transform project delivery by leading cross-functional teams to ensure timely execution of Public Safety product implementations, enhancing client satisfaction and operational efficiency through exper...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate customer success in the Americas by leading a growing team of CSMs. Drive adoption, value realization, and customer health while shaping playbooks and strategies for scalable growth. Collabora...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$148K - $163K *

Transform financial systems through leadership in automation, AI, and strategic planning. Oversee the integrity of core finance technology and collaborate across departments to enhance operational eff...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$78K - $119K *

Transform your career by leading a team of Analysts to drive data-driven insights that enhance revenue cycle performance and foster collaboration across departments for impactful business solutions...

Fayette, ALRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $205K *

Join a team that's driving M&A success by leading financial strategy, target evaluation, and integration planning. Collaborate with senior leaders to identify opportunities and execute critical phases...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Transform global entity management by coordinating across Finance, HR, and Legal. Ensure compliance, maintain corporate records, and build scalable processes as we expand internationally. Drive operat...

CanadaRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Empower customers to maximize value through strategic engagement and support. Manage a portfolio, drive adoption, and ensure satisfaction throughout the customer lifecycle, fostering long-term success...

Illinois, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in delivering exceptional client services for high-value accounts. Develop integrated marketing strategies, oversee multidisciplinary teams, and drive account growth while ensuring qua...

Lanham, MDRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Media

$113K - $188K *

Champion the development of innovative tools for customer service teams, enhancing agent efficiency and service quality. Collaborate across departments to drive product strategy, leveraging data and u...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Champion growth in our banking vertical by leveraging your expertise in reserve-based lending and building strong relationships with financial institutions to drive adoption and revenue...

Houston, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $105K *

Lead the charge in transforming customer relationships by driving RQI Portfolio adoption, ensuring account success, and achieving financial goals through consultative methodologies and strategic partn...

New York, NYRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Empower your career by leading a dynamic disputes team to ensure timely resolution of cardholder claims, optimize operational efficiency, and minimize fraud losses while collaborating across the organ...

Omaha, NERemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$97K - $122K *

Drive operational excellence and sales growth as you lead a dynamic team, manage key customer relationships, and implement strategic initiatives to achieve business objectives across a defined distric...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Champion exceptional customer service by managing a dedicated service team. Drive operational excellence, ensuring compliance and client satisfaction while overseeing performance and financial managem...

Sacramento, CARemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Optimize operations in high-volume e-commerce fulfillment centers by leading teams, validating system capabilities, and establishing efficient workflows to drive scalable and successful launch initiat...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $250K *

Transform financial services by leading complex banking operations and technology projects. Collaborate with clients to enhance performance, drive innovation, and shape a new practice within a dynamic...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $225K *

Lead the charge in mentoring a high-performing software development team, driving technical vision and process improvements while ensuring alignment with organizational goals and fostering collaborati...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$115K - $165K *

Lead the charge in driving client success and revenue growth through Professional Services sales, collaborating across teams to enhance client relationships and maximize value in the Financial Service...

CanadaRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$88K - $105K *

Drive operational excellence by owning the Professional Services intake and workflow governance processes, ensuring efficient request management and seamless team collaboration to enhance service deli...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Unlock your potential by managing program operations, supervising staff, and enhancing patient experiences. Collaborate with cross-functional teams to drive operational excellence and ensure client sa...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Champion operational excellence by managing client accounts, translating performance data into actionable insights, and fostering strong relationships to align expectations with capabilities. Drive co...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $150K *

Drive contract delivery and optimization for member accounts, ensuring value realization through data analysis and cross-functional collaboration. Manage project execution, stakeholder engagement, and...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.