Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$100K - $130K *

Partner with us to design and implement secure, scalable network solutions. Leverage your expertise in networking technologies to enhance performance and reliability while collaborating with cross-fun...

Chicago, ILRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Unlock potential by driving technical integration and validation for Ambient AI Scribe initiatives. Collaborate with clinical teams to enhance workflows, troubleshoot issues, and ensure operational re...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $200K *

Transform commercial operations by owning pricing strategies and optimizing revenue streams. Collaborate with cross-functional teams to align business objectives and enhance customer relationships in...

Ottawa, ONRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$185K - $210K *

Lead the charge in transforming TMC implementations by defining processes, configuring platforms, and training teams to ensure seamless transitions and rapid go-lives across multiple projects simultan...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$148K - $263K *

Join a team that's dedicated to developing innovative ServiceNow solutions, enhancing system performance, and ensuring compliance with federal security frameworks while collaborating with stakeholders...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $105K *

Join a team that's dedicated to elevating client support standards. You'll troubleshoot complex issues, foster client relationships, and collaborate with developers to enhance product documentation an...

CanadaRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead feasibility strategy and execution for clinical studies, driving operational excellence and data-driven insights to optimize trial planning and enrollment across rare disease programs. Collaborat...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Shape the future of AI engineering by leading technical outcomes, architecting production systems, and mentoring teams. Collaborate with stakeholders to drive innovation and ensure operational excelle...

Florida, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Transform the delivery landscape by leading cross-functional initiatives, mentoring analysts, and driving strategic solutions across business units and external partners. Engage deeply in project exec...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$94K - $133K *

Join a team that's transforming judicial technology by developing innovative AI solutions. Leverage your expertise in application development and cloud technologies to enhance court operations and del...

Trenton, NJRemote

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$140K - $175K *

Elevate D2L's Application Security Program by refining security measures, collaborating with teams, and addressing risks. Utilize your expertise in security assessments and vulnerability management to...

Kitchener, ONRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Drive the success of a 24/7 NOC team by mentoring agents, overseeing infrastructure monitoring, and ensuring effective incident management while fostering a collaborative environment focused on contin...

Plano, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$87K - $119K *

Drive operational excellence by leading a Technical Support team, ensuring top-tier service delivery and SLA adherence while managing high-priority incidents and fostering cross-functional collaborati...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$124K - $207K *

Join a team that's transforming risk data into actionable insights. Lead analytics and decision support initiatives, manage delivery roadmaps, and enhance team capabilities to drive effective risk man...

Philadelphia, PARemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$160K - $200K *

Champion innovation as a Senior Software Engineer, driving full-stack solutions and leveraging AI tools to enhance IT lifecycle management. Collaborate with a dynamic team to deliver impactful softwar...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Join as a critical team member to manage and enhance productivity platforms, ensuring stability, security, and user satisfaction. Collaborate across teams to drive operational maturity and navigate co...

RemoteRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$125K - $145K *

Unlock potential by leading complex underwriting projects for national clients. Collaborate with diverse teams to develop strategies and ensure compliance in the evolving leave industry, while mentori...

California, USRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Join a team that's dedicated to enhancing application services in cloud environments. You'll install and upgrade applications while collaborating with experts to ensure optimal performance and support...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$116K - $150K *

Redefine enterprise applications as a SAP Basis Consultant, overseeing migrations, system architecture, and client engagement. Contribute to innovative solutions in IT to enhance efficiency and effect...

United StatesRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Champion innovative software solutions by providing technical sales support, leading product demonstrations, and addressing client needs. Collaborate with sales teams to enhance user experiences and d...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Lead and grow a high-performing Guidewire practice, driving strategy and delivery excellence in digital transformations for insurance clients, while fostering client relationships and mentoring teams...

United StatesRemote

Reposted 2 days ago

  •   11 - 15 years exp.  •   Information Technology

$99K - $159K *

Lead a dynamic IT Surgery Team, providing expert application support and enhancements for critical surgical systems. Collaborate with stakeholders to optimize workflows and ensure seamless operations...

Norfolk, VARemote

Today

  •   Less than 5 years exp.  •   Healthcare

$106K - $147K *

Help us transform accessibility in our products by leading initiatives, building automated tests, and enabling teams to integrate accessibility checks seamlessly into their workflows, ensuring complia...

Kentucky, USRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $134K *

Champion digital integration by analyzing business processes, managing complex projects, and collaborating with stakeholders to deliver innovative solutions that enhance operational efficiency and dri...

Eden Prairie, MNRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$142K - $184K *

Champion the development and operational deployment of vehicle firmware, leveraging IoT data to enhance fleet safety and efficiency through collaborative efforts with cross-functional teams...

CanadaRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.