Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.
Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.
An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.
Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.
Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.
Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.
Clinical Support Representative - Buffalo
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Elevate customer engagement and streamline medical order processes while collaborating with Territory Managers to enhance market penetration and revenue recognition in a defined territory, ensuring op...
1 week ago
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Lead the charge in managing complex data center projects, ensuring safety, quality, and timely delivery. Collaborate with diverse teams to foster relationships and drive strategic improvements while e...
6 days ago
$125K - $175K *
Lead and optimize project management efforts, ensuring safety and efficiency while fostering strong relationships with clients and teams. Drive strategic improvements and mentor diverse teams to achie...
2 weeks ago
$125K - $175K *
Elevate project outcomes by leading diverse teams, ensuring safety, and driving effective communication. Leverage your expertise in construction management to enhance processes and foster strong clien...
3 weeks ago
$80K - $129K *
Champion quality assurance excellence by leading a dedicated team, ensuring comprehensive testing and compliance for software releases, and collaborating with stakeholders to meet project goals and cu...
Today
ZNY Remote Pilot Operator Supervisor
$80K - $95K *
Take ownership of overseeing Remote Pilot Operator activities, ensuring efficient operations and training support for air traffic controllers. Lead a team to maintain high standards of safety and prof...
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$72K - $116K *
Drive quality assurance initiatives by leading data testing strategies, overseeing validation processes, and guiding technical teams in the healthcare domain. Translate complex data risks into actiona...
3 weeks ago
$105K - $135K *
Transform product vision into reality by driving execution and collaboration across teams. Leverage data and AI to enhance risk data accessibility, ensuring customers can act swiftly and confidently o...
3 weeks ago
Mobile Principle Software Engineer
$150K - $180K *
Join a dynamic team as you lead mobile development in an AI-first environment. Drive innovation, mentor engineers, and shape user experiences across platforms while collaborating closely with product...
2 weeks ago
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Accelerate progress at the forefront of Agile transformation, managing complex projects and providing strategic guidance to enhance program effectiveness and stakeholder engagement across diverse team...
1 week ago
ServiceNow Business Data Analyst
$90K - $189K *
Elevate your career as a ServiceNow Business Analyst, bridging data analysis and IT modernization. Collaborate with stakeholders to optimize workflows and enhance performance outcomes through actionab...
2 weeks ago
$93K - $125K *
Join a dynamic team as a technical resource, enhancing enterprise applications and infrastructure services. Drive operational excellence, support cross-functional initiatives, and ensure reliable, sec...
2 weeks ago
Placement Manager, Innovation & Small Business
$80K - $95K *
Champion client success by managing complex insurance placements, negotiating optimal coverage, and fostering key relationships in the insurance marketplace. Stay informed on industry trends to delive...
1 week ago
Principal Solution Sales Executive
$138K - $179K *
Champion strategic solution sales by engaging C/S-Level clients, driving adoption of advanced technologies, and fostering long-term relationships to achieve revenue targets and business growth in assi...
3 weeks ago
Principal Solution Sales Executive
$138K - $179K *
Accelerate progress at the intersection of technology and sales by engaging C-level executives in complex solution discussions. Drive business growth through strategic account management and advanced...
3 weeks ago
Principal Solution Sales Executive
$138K - $179K *
Champion complex solution sales by engaging C/S-Level clients, driving adoption of advanced technologies, and developing strategic account plans to achieve revenue targets while fostering long-term re...
3 weeks ago
Principal Solution Sales Executive
$138K - $179K *
Help us drive strategic solution sales by engaging C/S-Level clients, leveraging deep industry knowledge to foster relationships and deliver advanced technology solutions that meet business needs and...
3 weeks ago
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Drive AI transformation by bridging client needs and technology capability, orchestrating cross-functional teams to innovate finance processes, optimize workflows, and deliver measurable enterprise va...
Reposted 3 weeks ago
Cloud Migration Test Automation Engineer
$102K - $154K *
Champion innovative cloud migration solutions by developing automated validation tests, ensuring application integrity post-migration, and leading cross-functional teams to optimize performance and re...
4 days ago
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Transform your career by driving net-new logo sales in the mid-market space. Leverage your HRMS/Payroll expertise to exceed quotas and build lasting client relationships while benefiting from exceptio...
2 weeks ago
Executive Director, Service Delivery - Public Sector
$190K - $225K *
Lead the charge in delivering exceptional services to State and Local Government accounts. Drive strategic initiatives, enhance customer satisfaction, and support business development efforts while ma...
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Transform your career by leading innovative software solutions, guiding AI-driven development, and ensuring high-quality deliverables. Collaborate with cross-functional teams to shape the technical la...
1 week ago
$120K - $145K *
Transform client engagements by leading cross-functional teams to deliver automation solutions on time and within budget, ensuring alignment with strategic objectives and high-quality standards throug...
2 weeks ago
Outside Sales Executive (SLED) - Senior
$90K - $220K *
Drive growth in the SLED market by leveraging your technology sales expertise. Build relationships, develop strategies, and close complex IT solutions while collaborating with top manufacturers to ach...
3 days ago
Healthcare Tech Manager - Epic Professional Billing
$130K - $150K *
Shape impactful healthcare solutions by leveraging your Epic Professional Billing expertise. Collaborate with diverse teams to optimize systems, enhance workflows, and drive meaningful results for cli...
3 weeks ago
What does an Application Support Lead do?
An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.
What qualifications are typically required for Application Support Lead jobs?
Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.
What skills are important for an Application Support Lead?
Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.
How much do Application Support Leads earn?
Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.
What career paths can follow an Application Support Lead role?
Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.