Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$80K - $95K *

Engineer and maintain protective relay systems to ensure the safe, reliable operation of the electric grid. Lead commissioning, troubleshooting, and technical support while mentoring junior technician...

Ohio, USRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Champion vulnerability management by analyzing ACAS results, prioritizing findings, and coordinating remediation efforts across teams to ensure compliance and enhance cybersecurity posture for critica...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$193K - $309K *

Innovate scalable software solutions for payroll onboarding, enhancing functionality and reliability. Collaborate with diverse teams, mentor peers, and drive improvements in engineering productivity w...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $227K *

Join a dynamic team to drive platform solutions, aligning technical and business strategies. Leverage your expertise to influence architecture and mentor peers, ensuring impactful outcomes across the...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Champion enterprise application architecture strategy, aligning technology solutions with business goals. Lead design governance, mentor architects, and drive innovation in EMR and clinical systems to...

Franklin, TNRemote

4 weeks ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$130K - $180K *

Join a team that's redefining data products on a modern platform. As a Senior Technical Product Manager, you'll drive the strategy for our data platform and API, ensuring quality, governance, and a se...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Design and implement cutting-edge AI/ML solutions for enterprise systems, integrating multiple technologies to transform unstructured data into actionable insights and ensuring compliance throughout t...

Chantilly, VARemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's dedicated to enhancing cybersecurity operations by supervising SOC Analysts and Technical Leads, ensuring effective incident response and continuous improvement in a dynamic environ...

Tennessee, USRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $90K *

Transform your marketing career by driving product strategies and campaigns. Collaborate with cross-functional teams to create compelling messaging and targeted programs that enhance customer engageme...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $90K *

Join a dynamic team to drive product marketing and ABM strategies, enhancing customer engagement and market presence through compelling messaging and targeted campaigns that foster growth and awarenes...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $120K *

Join a team that's dedicated to enhancing cybersecurity operations by supervising SOC Analysts and Technical Leads, ensuring effective incident response and continuous improvement in a dynamic environ...

Tennessee, USRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$103K - $128K *

Join us to lead product strategy and development, driving innovation and performance in healthcare solutions. Collaborate cross-functionally to align business needs with customer expectations and ensu...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$99K - $144K *

Transform workforce strategies by leading enterprise-level compensation initiatives. Collaborate across HR and business teams to drive impactful change, utilizing data analysis and project management...

Somerville, MARemote

2 weeks ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$100K - $120K *

Contribute to US HR operations by ensuring compliance with employment laws, managing employee data, and supporting onboarding/offboarding processes while collaborating with global HR teams for seamles...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Unlock your potential as a Lead Data Software Engineer, driving innovative data solutions and leading cross-functional teams to enhance our data infrastructure and ensure scalability and performance a...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$127K - $243K *

Optimize product development by leading innovative auto offerings and enhancing member experience with data-driven insights. Collaborate cross-functionally in a remote role to drive performance and co...

San Antonio, TXRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $135K *

Advance your career by leading product strategy for workforce solutions. Collaborate with cross-functional teams to drive innovation, ensuring products meet market needs and deliver value to diverse s...

Iowa City, IARemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$160K - $200K *

Accelerate progress at our Oil & Gas portfolio by leading cloud transformation initiatives. Drive revenue growth, build strategic relationships, and manage complex engagements with Microsoft and clien...

Houston, TXRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $150K *

Drive your career with a strategic role leading product vision and evolution in the Servicing domain. Transform customer interactions across policy management and claims, ensuring intuitive, scalable...

Minnesota, USRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Lead the design and development of complex software systems, ensuring architectural consistency and best practices. Collaborate with teams to deliver scalable solutions while mentoring engineers and d...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $160K *

Join a team that's shaping the future of identity security by developing impactful enablement programs for pre-sales teams. Collaborate with cross-functional leaders to enhance skills and drive busine...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$84K - $124K *

Transform software solutions by designing, developing, and enhancing applications in an agile environment. Collaborate with teams to deliver high-quality, scalable systems while ensuring transparency...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Join a dynamic team as a strategic partner to senior living operators, driving adoption and ROI. Leverage your clinical expertise and commercial acumen to enhance client relationships and ensure succe...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Lead the design and delivery of advanced analytics solutions, ensuring consistent reporting standards and performance optimization. Collaborate with cross-functional teams to enhance BI capabilities a...

Chicago, ILRemote

6 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$95K - $115K *

Lead the technical health of a claims platform by enhancing applications, ensuring system stability, and bridging engineering with business needs. This hybrid role combines hands-on development with s...

Cincinnati, OHRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.