Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$110K - $130K *

Empower our engineering teams by leading technical recruitment efforts. Dive deep into candidate sourcing, build strong pipelines, and enhance the hiring process while ensuring a positive candidate ex...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$200K - $295K *

Lead innovative data analysis initiatives to develop contextual insights from autonomous vehicle data, driving meaningful improvements in safety and performance across mobility services...

United StatesRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Transportation

$83K - $125K *

Drive the operational health of mission-critical Appian environments, ensuring reliability and performance. Collaborate with cross-functional teams to manage configurations, deployments, and incident...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$136K - $160K *

Elevate operations through AI-driven automation to enhance incident management, streamline ticket resolution, and optimize service health with self-healing observability, all while collaborating acros...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$95K - $115K *

Elevate your career by providing expert support for Okta-based Identity, Credential, and Access Management solutions in a federal environment. Collaborate with security teams to ensure secure and reli...

Illinois, USRemote

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$135K - $160K *

Champion innovative Salesforce Field Service solutions, leading implementations and integrations while mentoring teams and advising clients on optimization and transformation strategies for enhanced o...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $125K *

Shape the future of pharmacy operations by optimizing customer engagement and operational performance across a national portfolio. Drive proactive interventions and enhance workflow efficiency to ensu...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Empower digital banking solutions by serving as a trusted technical advisor, collaborating with sales and product teams to deliver tailored solutions that meet client needs and drive business value in...

Arizona, USRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $135K *

Unlock the potential of secure application access by providing engineering support, troubleshooting connectivity issues, and collaborating with teams to enhance service reliability and customer experi...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$121K - $208K *

Transform operational efficiencies by designing and deploying high-performance integration solutions. Collaborate with stakeholders to enhance user experiences and ensure data integrity across multi-t...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$195K - $307K *

Shape the future of AI/ML solutions by leading design and deployment efforts, coding across diverse platforms, and mentoring teams to enhance customer experiences and operational efficiency...

San Francisco, CARemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$71K - $107K *

Oversee regional IT service delivery, ensuring reliability and customer satisfaction. Connect global strategies with local operations, enhancing user experiences and driving service improvements in a...

CanadaRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Lead the charge in developing a quantitative risk framework for insurance-driven mobile-device claims and inventory assets. This hands-on role requires actuarial expertise to convert uncertainty into...

RemoteRemote

3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$170K - $200K *

Drive market and competitive intelligence initiatives to enhance strategic decision-making across teams. Build a high-performing function that delivers insights on customer behavior, market trends, an...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Shape the future of customer success by leading a global team to enhance client relationships, drive retention, and foster growth in the SMB segment. Collaborate cross-functionally to optimize process...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$172K - $260K *

Join a dynamic team to lead the development of AI retrieval systems and agent infrastructure, driving innovation and quality in AI applications while collaborating across functions to enhance performa...

San Francisco, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$121K - $182K *

Lead the charge in designing and optimizing secure Azure Virtual Desktop environments. Collaborate with cross-functional teams to ensure high availability and performance, delivering top-quality solut...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$89K - $107K *

Drive innovation in application integration by designing and supporting secure data flows across enterprise systems. Collaborate with teams to enhance performance and ensure data integrity while lever...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$168K - $219K *

Join a dynamic team as a Sr. Solutions Engineer, leveraging your expertise to solve complex business challenges for mid-market customers, driving impactful solutions and fostering collaboration to enh...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Lead the charge in transforming organizational culture and effectiveness by partnering with senior leaders to embed impactful behaviors and practices. Drive measurable change and foster collaboration...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$76K - $142K *

Partner with us to deliver innovative technical solutions and support clients in optimizing system performance. Engage in consulting, implementation, and training while managing projects in a dynamic...

New York, NYRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$69K - $101K *

Unlock potential by delivering comprehensive clinical care management services, enhancing health outcomes for diverse populations through assessment, care planning, and coordination across multiple he...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $170K *

Shape the future of healthcare technology by leveraging your expertise to drive sales success. Collaborate with cross-functional teams to deliver tailored solutions, engage customers, and enhance prod...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $90K *

Elevate the future of U.S. Coast Guard acquisitions by managing configuration processes for the Waterways Commerce Cutter. Collaborate with teams to ensure compliance and accuracy in documentation and...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$117K - $158K *

Manage and prioritize the ERP product backlog, translating business needs into actionable requirements. Collaborate with stakeholders to enhance operational effectiveness and drive continuous improvem...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.