Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$92K - $133K *

Drive impactful contract configuration initiatives, translating complex requirements into precise system setups. Collaborate with diverse teams to ensure compliance and operational excellence while id...

Long Beach, CARemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Partner with us to enhance clinical IT solutions as an Epic Analyst II, providing critical support, training, and implementation for Epic EHR systems. Collaborate with teams to optimize workflows and...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$134K - $209K *

Join a team that's redefining data architecture and analytics. Leverage your expertise to drive cloud adoption, modernize data platforms, and influence strategic initiatives that empower data-driven d...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$117K - $164K *

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5 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

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Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

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Florida, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$139K - $208K *

Unlock potential by driving technical sales support and solutions for customers. Collaborate with sales teams to achieve targets while providing expert guidance on F5 products and services, ensuring c...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $173K *

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Olympia Fields, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$127K - $191K *

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California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $110K *

Champion the implementation and support of Windows Server environments, ensuring optimal performance and security across diverse customer infrastructures while collaborating with technical teams and s...

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4 days ago

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$93K - $125K *

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CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$69K - $101K *

Optimize system performance by remotely monitoring automated operations, coordinating troubleshooting, and collaborating with onsite teams to enhance efficiency and reliability in material handling sy...

Wilmington, MARemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$84K *

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San Diego, CARemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$138K - $173K *

Lead high-impact programs to optimize customer experience support, focusing on BPO partnerships and evolving service delivery models. Collaborate across teams to ensure smooth transitions and enhance...

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2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$94K - $133K *

Unlock potential by managing and enhancing partnerships within the Technology Partner Community, guiding software partners through onboarding and integration processes to maximize the value of HCM and...

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1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$64K - $107K *

Champion the execution of cross-functional initiatives, managing systems and technical projects to enhance operational efficiency. Collaborate with stakeholders to document requirements, conduct testi...

Lancaster, PARemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$104K - $156K *

Unlock your potential as a Solutions Engineer, driving sales success by leveraging technical expertise to address customer challenges and deliver F5 solutions. Collaborate with sales teams to achieve...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in enhancing secure software delivery processes through CI/CD pipelines, automated testing, and infrastructure as code. Collaborate with cross-functional teams to ensure reliable appli...

Chicago, ILRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join our team to analyze and report on complex government contracts, ensuring financial accuracy and compliance. Collaborate with project managers to drive effective decision-making and support progra...

RemoteRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Transform your career by supporting actuarial functions in pricing, reserving, and forecasting. Collaborate on management reporting and competitor analysis while driving strategic initiatives in a dyn...

Lansing, MIRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Lead the charge in designing and implementing innovative software systems for cutting-edge healthcare SaaS platforms, driving technical excellence and strategic collaboration across teams to achieve i...

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Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$238K - $442K *

Make your mark at a national level by driving revenue growth through strategic engagement with state agencies. Shape innovative sales strategies, build relationships, and lead multi-state initiatives...

Frisco, TXRemote

Yesterday

  •   5 - 7 years exp.  •   Media

$80K - $134K *

Lead the charge in managing large-scale Data Center projects, coordinating cross-functional teams to ensure timely delivery and adherence to budget. Drive innovative AI implementations while overseein...

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1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in transforming patient engagement by integrating booking into our core product. Drive innovative experiments and optimize multi-channel outreach to ensure underserved communities rece...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Join a dynamic team to enhance leadership capabilities through strategic partnerships and development programs. Foster growth by facilitating discussions and supporting organizational effectiveness in...

Dallas, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.