Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.
Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.
An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.
Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.
Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.
Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.
$80K - $95K *
Champion the seamless execution of complex AI and Cloud projects, ensuring timely delivery and stakeholder satisfaction. Leverage your project management skills to coordinate multiple initiatives in a...
2 weeks ago
$95K - $115K *
Drive software release management by coordinating cross-team dependencies, ensuring readiness, and enhancing visibility into release status and customer impact. Collaborate with Engineering, Product...
Yesterday
$90K - $110K *
Unlock potential by driving new business sales in a dynamic, AI-enabled environment. Own your territory, create a robust pipeline, and engage sophisticated buyers to deliver consistent revenue growth...
6 days ago
AI-First Engineer - SCM- AI-Fueled SDLC & Modernization | Remote | 6+ Months
$120K - $145K *
Unlock AI-driven software engineering across the SDLC, transforming SCM applications through innovative practices. Drive measurable outcomes in productivity, code quality, and deployment efficiency wh...
Today
Senior Director, Analytical Development
$230K - $280K *
Champion analytical development by leading strategy and execution for pipeline products. Drive compliance and quality control while building a high-performing team in a dynamic environment focused on...
Today
IT Subject Matter Expert (SME)
$100K - $175K *
Transform operations by leveraging your expertise in IT and cybersecurity. Collaborate with leaders to enhance processes, drive efficiency, and ensure compliance while mentoring teams and aligning str...
Reposted 5 days ago
Senior Reporting & Account Support Analyst
$74K - $124K *
Drive impactful financial and operational reporting, leveraging data analysis to support strategic decisions and enhance client performance. Collaborate across teams to standardize methodologies and i...
Yesterday
$96K - $148K *
Join a team that's enhancing mission-critical IT services by managing and supporting UNIX/Linux systems in a dynamic environment. Leverage your expertise to implement improvements and ensure robust cy...
6 days ago
Clinical Implementation Specialist
$95K - $115K *
Shape the future of clinical software solutions by leading technical implementations, ensuring client needs are met through expert guidance and innovative design practices. Collaborate with teams to e...
Yesterday
$95K - $115K *
Champion the successful delivery of projects and technology initiatives by coordinating cross-functional teams and managing risks, ensuring timely and high-quality outcomes that align with business ob...
3 weeks ago
Training Manager, Field Access & Reimbursement
$124K - $135K *
Shape impactful training programs for Field Access teams, enhancing access and reimbursement capabilities across therapeutic areas. Collaborate with stakeholders to ensure compliance and relevance, fo...
1 week ago
Application Services (AMS) Specialized Sales Executive -Digital Sales
$125K - $150K *
Join a team that's driving digital transformation by spearheading sales in Application Modernization Services, leveraging AI trends to cultivate strategic client relationships and optimize business gr...
Reposted 3 days ago
Senior IT Project Manager - Oracle EBS Upgrade - REMOTE
$87K - $162K *
Lead and execute complex Oracle EBS upgrades from planning to delivery, ensuring alignment across teams. Manage scope, budgets, and risks within enterprise environments to drive successful project out...
Reposted 1 week ago
$95K - $115K *
Partner with us to drive innovative data solutions in healthcare. As a senior expert, you'll analyze complex datasets, develop predictive models, and communicate insights effectively to enhance patien...
1 week ago
Employer Channel BI Product Owner - Remote
$112K - $193K *
Champion data-driven solutions by bridging business needs and technical teams. Drive BI product development, prioritize reporting needs, and enhance client engagement through clear communication and a...
Today
$150K - $170K *
Elevate your career by managing complex clinical projects, ensuring compliance and safety while leading cross-functional teams. Drive project success through strategic oversight, effective communicati...
Today
Enterprise Account Manager, SLED
$110K - $130K *
Drive new business growth by managing the full sales lifecycle in the Great Lakes region. Collaborate with teams to develop strategies, forecast sales, and build relationships within the higher educat...
Reposted today
Field Implementation Specialist
$120K *
Join a team that's redefining implementation excellence. As a Field Implementation Specialist, you'll execute rollouts, build trust, and enhance departmental engagement, all while traveling extensivel...
2 weeks ago
Process Reengineering Sr Solution Engineer - Remote
$135K - $160K *
Unlock your potential by leading AI-driven process reengineering initiatives. Collaborate with cross-functional teams to design impactful solutions, mentor engineers, and drive modernization efforts t...
6 days ago
$72K - $109K *
Drive innovation in field services technology by managing product vision, strategy, and delivery. Collaborate with cross-functional teams to create solutions that enhance energy efficiency programs an...
Today
Director, Application & Technical Service
$135K - $160K *
Drive a unified technical organization to enhance customer support from application discovery to project conversion, focusing on team development, technical selling, and improving customer experiences...
6 days ago
Director, Application & Technical Service
$135K - $160K *
Lead the charge in building a unified technical organization that enhances customer experience through application support and field service, driving project conversions and fostering a culture of con...
1 week ago
$80K - $95K *
Empower healthcare solutions by supporting Epic application processes, enhancing operational efficiency, and ensuring system integrity through effective analysis, troubleshooting, and user collaborati...
Reposted 1 week ago
$102K - $120K *
Lead high-impact proposal efforts globally, managing complex RFIs and RFPs. Drive collaboration, ensure quality, and optimize strategies for proposal submissions in a fast-paced, deadline-focused envi...
Reposted 4 weeks ago
$175K - $215K *
Transform client engagement by driving strategic growth and satisfaction through strong relationships and consultative solutions. Collaborate with cross-functional teams to deliver measurable business...
Yesterday
What does an Application Support Lead do?
An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.
What qualifications are typically required for Application Support Lead jobs?
Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.
What skills are important for an Application Support Lead?
Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.
How much do Application Support Leads earn?
Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.
What career paths can follow an Application Support Lead role?
Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.