Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$85K - $100K *

Champion life underwriting transformation initiatives by analyzing requirements, facilitating project lifecycles, and collaborating with cross-functional teams to enhance operational excellence and im...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$145K - $175K *

Shape the future of AI engineering by leading technical solutions, mentoring teams, and driving production outcomes in a collaborative environment focused on innovation and operational excellence...

Florida, USRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$70K - $100K *

Pioneer exceptional customer experiences by resolving technical issues and collaborating cross-functionally. Leverage your expertise to ensure seamless product operation and enhance customer satisfact...

California, USRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $150K *

Join a dynamic team as a senior technical leader, driving innovative platform solutions and enhancing integration processes. Collaborate across teams to improve user experiences and streamline operati...

United StatesRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Unlock your potential as you drive Oracle EPM Cloud Planning solutions, supporting clients in their transformations. Leverage your expertise to configure, implement, and coach while enhancing project...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $200K *

Lead the charge in delivering Oracle EPM Cloud Planning solutions, collaborating with clients to enhance their planning and budgeting processes through hands-on implementation, expert configuration, a...

CanadaRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$184K - $231K *

Lead the charge in transforming application development, overseeing teams and systems that drive core business functions. Collaborate to modernize platforms, ensuring seamless integrations and high-qu...

Bellevue, WARemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $280K *

Help us ensure effective earned-value management and procurement processes by overseeing supplier relationships, coordinating with program teams, and driving data analysis to align project objectives...

Three Mile Bay, NYRemote

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$265K - $314K *

Drive innovation in mental healthcare by leading engineering teams to enhance patient referral channels. Collaborate with product managers and health systems to build scalable solutions that transform...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Drive operational excellence as a trusted advisor, managing high-impact client accounts to translate complex data into strategic insights, guiding executive decision-making, and fostering client relat...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Unlock potential by leading a dynamic SQA team to enhance software quality. Drive testing strategies, mentor team members, and ensure compliance with best practices while managing multiple projects in...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $170K *

Lead the charge in transforming Cloud operations to an AI-first model, guiding a team of engineers to design and deploy AI agents that optimize infrastructure in Azure, while collaborating with client...

RemoteRemote

Today

  •   11 - 15 years exp.  •   Aerospace & Defense

$120K - $145K *

Drive mobile engineering excellence by leading app development, mentoring engineers, and integrating AI solutions to enhance user experiences across iOS and Android platforms while collaborating with...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Engage in high-impact IT operations management, driving ServiceNow and cloud environments. Collaborate with top talent to enhance service delivery, ensuring compliance and customer satisfaction while...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $175K *

Join us to lead multidisciplinary engineering teams in delivering complex IT modernization projects for the U.S. Department of State, ensuring technical excellence and alignment with mission objective...

Washington DC, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$74K - $115K *

Join a dynamic team to develop and support SQL-based ETL processes, ensuring data quality and integration performance across business applications. Collaborate with technical teams to enhance data exc...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Transform eDiscovery management by driving operational excellence, ensuring timely project delivery, and enhancing workflow efficiency. Collaborate with stakeholders to uphold quality standards and fo...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$157K - $292K *

Elevate legal technology solutions by leading architecture design and integration with partners. Collaborate across teams to ensure scalable, secure offerings that meet customer needs while guiding a...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Media

$110K - $130K *

Drive project success by implementing Oracle Primavera P6 solutions, optimizing project controls, and integrating with Oracle Cloud applications to enhance scheduling, resource management, and financi...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$140K - $180K *

Transform enterprise sales in the public sector by driving automation solutions, building strategic relationships, and generating new business opportunities while collaborating with partners and stake...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$72K - $122K *

Join a team that's dedicated to enhancing Judiciary IT projects through business analysis, user requirements gathering, and collaborative workflow design. Drive innovation and support technology solut...

Trenton, NJRemote

4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Join a dynamic team to document data models, ETL processes, and BI solutions. Collaborate with engineers and stakeholders to ensure accurate documentation and support effective data usage for the USME...

Chicago, ILRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead service delivery excellence for a major enterprise account, ensuring performance, compliance, and continuous improvement while fostering strong client relationships and managing cross-functional...

New Jersey, USRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$85K - $120K *

Join a team that's driving successful Sage X3 implementations by leading financial projects, enhancing consulting skills, and ensuring high customer satisfaction while maintaining utilization targets...

Chicago, ILRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $90K *

Deliver exceptional tax consulting services by guiding customers through the implementation of tax solutions, ensuring compliance with federal, state, and local regulations while fostering strong rela...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.