Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$100K - $120K *

Accelerate progress at driving new client partnerships and revenue growth within a high-autonomy, results-driven sales environment. Own the complete sales cycle, leveraging networks to create strategi...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Business Services

$95K - $125K *

Serve as the primary liaison for key clients, ensuring satisfaction and engagement through tailored solutions and proactive strategies. Drive retention and maximize value by leveraging a comprehensive...

Iselin, NJRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$132K - $143K *

Shape the future of digital solutions by developing innovative M365 and Power Platform applications. Collaborate with a dynamic team to enhance enterprise collaboration, automate processes, and levera...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $182K *

Develop and advance client engagements by managing proposals, scoping, and delivery transitions. Collaborate with Salesforce leaders and consulting teams to ensure alignment and drive successful outco...

Florida, USRemote

Today

  •   5 - 7 years exp.  •   Legal & Accounting

$110K - $130K *

Take ownership of technical solutions that enhance border security operations through data governance, cloud management, and infrastructure modernization. Collaborate across teams to drive effective I...

Ashburn, VARemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $200K *

Deliver innovative backend solutions that enhance integrations and streamline security workflows. Collaborate with experts to build reliable services, ensuring seamless connectivity and improved inves...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Drive operational excellence by supporting managed services infrastructure, ensuring seamless incident response, systems administration, and network troubleshooting while collaborating with internal t...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$114K - $171K *

Join a team that's driving growth in the cardiovascular ASC market by developing strategic relationships and orchestrating complex opportunities across the U.S. Collaborate with diverse stakeholders t...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$71K - $95K *

Partner with us to enhance client relationships and deliver quality Patient Cloud projects. Lead end-to-end project management, ensuring timely execution and compliance while optimizing outcomes acros...

New York, NYRemote

4 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $127K *

Transform customer success by leading a high-performing team in educational technology. Drive adoption, loyalty, and retention while fostering executive relationships and a culture of empathy and cont...

CanadaRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Lead advanced troubleshooting and repair of medical equipment, ensuring customer satisfaction through service excellence. Collaborate with teams, mentor junior engineers, and drive initiatives to enha...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$117K - $189K *

Lead the charge in establishing a modern quality-engineering practice, driving automation strategy and framework development while mentoring teams to enhance release readiness and quality metrics acro...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$75K - $95K *

Empower customer success through strategic account management and relationship building. Collaborate closely with clients to ensure satisfaction and retention, while driving revenue and addressing uni...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Champion life underwriting transformation initiatives by analyzing requirements, facilitating project lifecycles, and collaborating with cross-functional teams to enhance operational excellence and im...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $172K *

Unlock potential by leading product initiatives for 360e Facility Coding, collaborating with diverse teams to enhance customer experiences and drive business value through innovative solutions and eff...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Transform your career by driving customer success and technical solutions. Collaborate with cross-functional teams to enhance client relationships, identify growth opportunities, and ensure maximum va...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $135K *

Optimize the delivery of technology solutions by leading cross-functional teams to enhance Colorado's resident services. Drive innovation in digital infrastructure, ensuring seamless access to public...

Colorado, USRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$130K - $150K *

Drive impactful solutions as a Healthcare Technology Manager, optimizing Epic Patient Access systems. Collaborate with clients and teams to enhance workflows and deliver sustainable results in a suppo...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $155K *

Lead the architectural vision for a federal spectrum data platform, optimizing integration and collaboration across teams to enhance federal spectrum management systems and support critical government...

Washington, DCRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$89K - $147K *

Join a team that's dedicated to delivering exceptional long-term disability claims management. Lead efforts to enhance customer service, drive team performance, and ensure compliance while fostering a...

Portland, MERemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$145K - $175K *

Shape the future of AI engineering by leading technical solutions, mentoring teams, and driving production outcomes in a collaborative environment focused on innovation and operational excellence...

Florida, USRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $150K *

Join a dynamic team as a senior technical leader, driving innovative platform solutions and enhancing integration processes. Collaborate across teams to improve user experiences and streamline operati...

United StatesRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$184K - $231K *

Lead the charge in transforming application development, overseeing teams and systems that drive core business functions. Collaborate to modernize platforms, ensuring seamless integrations and high-qu...

Bellevue, WARemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $280K *

Help us ensure effective earned-value management and procurement processes by overseeing supplier relationships, coordinating with program teams, and driving data analysis to align project objectives...

Three Mile Bay, NYRemote

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$70K - $100K *

Pioneer exceptional customer experiences by resolving technical issues and collaborating cross-functionally. Leverage your expertise to ensure seamless product operation and enhance customer satisfact...

California, USRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.