Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$113K - $188K *

Champion the development of innovative tools for customer service teams, enhancing agent efficiency and service quality. Collaborate across departments to drive product strategy, leveraging data and u...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Shape the future of patient services by ensuring timely delivery of features and integrations. Collaborate across teams to enhance operational efficiency in a compliance-heavy environment, driving inn...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$72K - $130K *

Unlock your potential by driving complex provider compensation projects, providing analytical support, and collaborating with leadership to enhance compensation strategies within a dynamic healthcare...

Eden Prairie, MNRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $170K *

Transform your career by leading the development of AI-powered observability solutions that enhance operational efficiency and system resilience across multi-cloud environments. Drive innovation in au...

Illinois, USRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Accelerate growth by leading our Enterprise Sales team in North America. Drive revenue outcomes, build a high-performing team, and establish cross-functional excellence to enhance customer acquisition...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $115K *

Lead the charge in full-cycle recruiting and onboarding, enhancing employee experience through strategic partnerships and innovative practices. Collaborate with teams to attract top talent and ensure...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in optimizing Agile practices for cross-functional teams, ensuring effective prioritization and communication. Protect team capacity while mentoring Scrum Masters to enhance execution...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Advance global clinical trials by leading cross-functional teams, ensuring compliance and operational excellence while managing timelines and budgets to deliver impactful results in Oncology research...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $140K *

Empower integration solutions by designing and maintaining critical connections across platforms, enhancing Quote-to-Cash processes and ensuring seamless data flow for thousands of merchants through i...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$127K - $199K *

Drive your career with impactful projects that enhance sales processes, collaborating with diverse teams to align technology and strategy for global success in a high-growth environment...

RemoteRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $117K *

Champion software quality by analyzing healthcare data, developing test cases, and executing both manual and automated tests. Collaborate with cross-functional teams to ensure compliance with clinical...

Connecticut, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$134K - $185K *

Empower HR processes by leading IT solutions development and governance. Collaborate with HR leaders to align technology strategies with business needs, ensuring effective implementation and managemen...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$140K - $180K *

Unlock potential by leading digital transformation initiatives, leveraging open source and cloud technologies. Collaborate with cross-functional teams to enhance public sector solutions, ensuring clar...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Pioneer the delivery of impactful product features by guiding Agile teams, prioritizing stakeholder needs, and translating complex requirements into actionable user stories. Drive collaboration and co...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$118K - $216K *

Reimagine mobile monetization by leveraging AI to build premium user experiences. Drive product innovation and ownership, ensuring reliability for millions of users while expanding into new markets wi...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $120K *

Join a team that's dedicated to enhancing AI product quality through rigorous testing and requirements management. Collaborate with cross-functional teams to ensure software meets user needs and indus...

Virginia, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Join our team to ensure high-quality AI product releases by developing test plans, executing tests, and managing requirements. Collaborate with stakeholders to enhance product functionality and drive...

Virginia, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Optimize your career as an Infor M3 Technical Consultant, leveraging 3-5 years of expertise in integrations and development. Collaborate with teams to design and support seamless enterprise solutions...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Grow your career with a dynamic frontend engineering team focused on building robust platforms. Collaborate across teams to enhance product features, ensure high-quality deliverables, and drive innova...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$111K - $150K *

Elevate your career by leading the design and integration of advanced electrical control systems. Collaborate with engineering teams to enhance efficiency and mentor junior members while ensuring proj...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$98K - $120K *

Lead the design and implementation of automated workflows using SharePoint, Power Apps, and Power BI. Collaborate with stakeholders to enhance processes, provide training, and ensure seamless data int...

Virginia, USRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $130K *

Drive the design and deployment of secure AI applications in cloud environments, integrating advanced technologies like machine learning and ServiceNow solutions to enhance operational efficiency and...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $100K *

Champion innovative solutions as a System Engineer, driving client success through technology implementation and project management. Collaborate with teams to deliver projects on time and enhance clie...

Tampa, FLRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $180K *

Innovate with us as you lead technical delivery for enterprise data integration and migration projects, focusing on Higher Education and Salesforce ecosystems. Drive solution architecture, manage team...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$105K - $160K *

Unlock potential by driving growth in industrial software and PLC solutions. Shape market strategies, build customer relationships, and collaborate with sales teams to enhance market penetration and a...

Round Rock, TXRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.