Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$110K - $125K *

Lead and develop a high-performing Solution Consulting team, driving strategic engagements and delivering impactful product demonstrations to agency and brokerage clients. Collaborate cross-functional...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $193K *

Champion innovation by leading technical capability programs that enhance product quality, streamline processes, and drive consumer satisfaction. Collaborate with cross-functional teams to ensure succ...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$125K - $150K *

Empower top-tier enterprise customers by architecting secure development practices and guiding complex DevSecOps transformations. Serve as a trusted advisor to drive adoption, retention, and measurabl...

Boston, MARemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Unlock innovative AI solutions and robust data engineering in a dual-focused role. Lead technical AI initiatives while developing data pipelines and optimizing SQL databases within a Microsoft Azure e...

Albuquerque, NMRemote

Today

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Empower clients by managing AI and Agentforce implementation projects, ensuring strategic planning and execution. Collaborate with stakeholders to deliver innovative solutions while fostering strong c...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in delivering innovative AI and Agentforce solutions, managing implementation projects with a focus on customer success. Collaborate with teams to ensure strategic planning and executi...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's driving high-impact commercial data center projects from inception to completion, ensuring alignment with strategic goals, timelines, and budgets while fostering collaboration among...

Quanah, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in managing high-impact commercial data center projects, ensuring alignment with client goals, timelines, and budgets while fostering collaboration among stakeholders and driving opera...

Texas, USRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $150K *

Shape your career by designing and developing integration solutions for complex SAP S/4HANA implementations, collaborating with teams to ensure seamless connectivity and robust interfaces that enhance...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $140K *

Join a team that's driving sales success by engaging clients, managing opportunities, and closing deals. Leverage your expertise to present solutions and collaborate with internal teams to achieve rev...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$83K - $87K *

Deliver exceptional training support by communicating complex concepts clearly, analyzing system issues, and enhancing customer experience for the VA's Vocational Readiness and Employment system. Coll...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$89K - $139K *

Drive the transformation of employee experiences by leading a multi-year Digital Employee Experience (DEX) program. Oversee analytics, enhance productivity, and implement AI-driven solutions to optimi...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Join a team that's driving innovation in healthcare solutions by collaborating with sales to design and communicate technical solutions that meet customer needs, ensuring alignment with company capabi...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$128K - $165K *

Lead reliability initiatives across complex systems, driving automation and observability. Collaborate with teams to enhance operational outcomes, manage incidents, and mentor engineers, ensuring comp...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $160K *

Lead day-to-day reliability for our SRE-DevOps team, ensuring production AWS environments are secure and well-documented. Collaborate on automation, incident response, and compliance while working ind...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Unlock potential by managing ISV programs and driving technical content development. Collaborate across teams to deliver impactful marketing assets, ensuring alignment and timely execution in a fast-p...

Hillsboro, ORRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$92K - $166K *

Transform critical systems for the US Antarctic Program by designing, deploying, and maintaining Linux-based infrastructure. Collaborate with cross-functional teams and lead operations in a unique, mi...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$96K - $135K *

Champion process automation and enhancements by leading investment initiatives, mentoring teams, and collaborating across departments to drive efficiency and continuous improvement in investment servi...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $100K *

Partner with us to enhance mortgage lending processes by bridging business needs and technical solutions. Drive project management and process improvements for our Encompass loan origination system, e...

San Diego, CARemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Manage configuration and release processes for software, ensuring accuracy and traceability of components, dependencies, and documentation. Collaborate with cross-functional teams to analyze impacts a...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$78K - $120K *

Transform pharmacy application support processes by providing expert L2/L3 troubleshooting, ensuring the operational excellence of pharmacy systems and integration with healthcare platforms for enhanc...

Frisco, TXRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$128K - $193K *

Lead the successful delivery of SAP implementation projects, ensuring client satisfaction and project profitability. Manage resources, timelines, and quality assurance while cultivating strong client...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Shape the future of sales enablement by building a robust function from the ground up. Drive onboarding, training, and process adoption while leveraging analytics to enhance productivity and CRM usage...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$120K - $145K *

Champion advanced ServiceNow development and integrations, optimizing enterprise environments. Provide technical leadership, mentor junior developers, and ensure scalable, secure implementations acros...

Texas, USRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Lead the charge in managing and optimizing cloud infrastructure across multiple platforms. Collaborate with teams to enhance product reliability and streamline operations while ensuring security and c...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.