Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.
Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.
An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.
Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.
Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.
Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.
$110K - $125K *
Lead and develop a high-performing Solution Consulting team, driving strategic engagements and delivering impactful product demonstrations to agency and brokerage clients. Collaborate cross-functional...
3 weeks ago
Associate Director, Technical Services - Meals & Beverages
$140K - $193K *
Champion innovation by leading technical capability programs that enhance product quality, streamline processes, and drive consumer satisfaction. Collaborate with cross-functional teams to ensure succ...
2 weeks ago
Senior Technical Success Manager
$125K - $150K *
Empower top-tier enterprise customers by architecting secure development practices and guiding complex DevSecOps transformations. Serve as a trusted advisor to drive adoption, retention, and measurabl...
Reposted 2 weeks ago
Sr. AI Technical Lead & Data Developer (REMOTE)
$125K - $150K *
Unlock innovative AI solutions and robust data engineering in a dual-focused role. Lead technical AI initiatives while developing data pipelines and optimizing SQL databases within a Microsoft Azure e...
Today
Functional Lead, AI & Agentforce Delivery
$120K - $145K *
Empower clients by managing AI and Agentforce implementation projects, ensuring strategic planning and execution. Collaborate with stakeholders to deliver innovative solutions while fostering strong c...
2 weeks ago
Functional Lead, AI & Agentforce Delivery
$120K - $145K *
Lead the charge in delivering innovative AI and Agentforce solutions, managing implementation projects with a focus on customer success. Collaborate with teams to ensure strategic planning and executi...
2 weeks ago
$110K - $130K *
Join a team that's driving high-impact commercial data center projects from inception to completion, ensuring alignment with strategic goals, timelines, and budgets while fostering collaboration among...
1 week ago
$110K - $130K *
Lead the charge in managing high-impact commercial data center projects, ensuring alignment with client goals, timelines, and budgets while fostering collaboration among stakeholders and driving opera...
1 week ago
Senior SAP BTP/Cloud Integration Suite Consultant
$130K - $150K *
Shape your career by designing and developing integration solutions for complex SAP S/4HANA implementations, collaborating with teams to ensure seamless connectivity and robust interfaces that enhance...
1 week ago
$120K - $140K *
Join a team that's driving sales success by engaging clients, managing opportunities, and closing deals. Leverage your expertise to present solutions and collaborate with internal teams to achieve rev...
1 week ago
Production Training Support Specialist
$83K - $87K *
Deliver exceptional training support by communicating complex concepts clearly, analyzing system issues, and enhancing customer experience for the VA's Vocational Readiness and Employment system. Coll...
6 days ago
Digital Employee Experience Senior Engineer, IT Client Services
$89K - $139K *
Drive the transformation of employee experiences by leading a multi-year Digital Employee Experience (DEX) program. Oversee analytics, enhance productivity, and implement AI-driven solutions to optimi...
5 days ago
$95K - $115K *
Join a team that's driving innovation in healthcare solutions by collaborating with sales to design and communicate technical solutions that meet customer needs, ensuring alignment with company capabi...
Today
$128K - $165K *
Lead reliability initiatives across complex systems, driving automation and observability. Collaborate with teams to enhance operational outcomes, manage incidents, and mentor engineers, ensuring comp...
3 weeks ago
$110K - $160K *
Lead day-to-day reliability for our SRE-DevOps team, ensuring production AWS environments are secure and well-documented. Collaborate on automation, incident response, and compliance while working ind...
3 weeks ago
$95K - $115K *
Unlock potential by managing ISV programs and driving technical content development. Collaborate across teams to deliver impactful marketing assets, ensuring alignment and timely execution in a fast-p...
Reposted 2 weeks ago
Senior Systems Engineer (Antarctic Support Contract)
$92K - $166K *
Transform critical systems for the US Antarctic Program by designing, deploying, and maintaining Linux-based infrastructure. Collaborate with cross-functional teams and lead operations in a unique, mi...
2 weeks ago
Lead Analyst Digital Accelerator
$96K - $135K *
Champion process automation and enhancements by leading investment initiatives, mentoring teams, and collaborating across departments to drive efficiency and continuous improvement in investment servi...
1 week ago
Senior Business Analyst/Project Manager-Encompass (San Diego CA or Remote West Coast))
$75K - $100K *
Partner with us to enhance mortgage lending processes by bridging business needs and technical solutions. Drive project management and process improvements for our Encompass loan origination system, e...
Reposted 2 weeks ago
Configuration & Release Manager (Senior)
$110K - $130K *
Manage configuration and release processes for software, ensuring accuracy and traceability of components, dependencies, and documentation. Collaborate with cross-functional teams to analyze impacts a...
1 week ago
Pharmacy Application Support Engineer (L2 / L3 Support) - REMOTE
$78K - $120K *
Transform pharmacy application support processes by providing expert L2/L3 troubleshooting, ensuring the operational excellence of pharmacy systems and integration with healthcare platforms for enhanc...
Reposted 1 week ago
$128K - $193K *
Lead the successful delivery of SAP implementation projects, ensuring client satisfaction and project profitability. Manage resources, timelines, and quality assurance while cultivating strong client...
1 week ago
$110K - $130K *
Shape the future of sales enablement by building a robust function from the ground up. Drive onboarding, training, and process adoption while leveraging analytics to enhance productivity and CRM usage...
1 week ago
$120K - $145K *
Champion advanced ServiceNow development and integrations, optimizing enterprise environments. Provide technical leadership, mentor junior developers, and ensure scalable, secure implementations acros...
5 days ago
$125K - $150K *
Lead the charge in managing and optimizing cloud infrastructure across multiple platforms. Collaborate with teams to enhance product reliability and streamline operations while ensuring security and c...
3 weeks ago
What does an Application Support Lead do?
An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.
What qualifications are typically required for Application Support Lead jobs?
Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.
What skills are important for an Application Support Lead?
Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.
How much do Application Support Leads earn?
Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.
What career paths can follow an Application Support Lead role?
Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.