Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$140K - $189K *

Elevate your career by engaging with customers and partners to maximize the value of our solutions. Collaborate with teams to drive adoption, support partner onboarding, and present tailored demonstra...

CanadaRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $92K *

Join our team to enhance healthcare quality through precise coding audits, mentoring coders, and driving process improvements. Your expertise will help shape compliance and accuracy in outpatient serv...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Transform healthcare research by leading strategic projects and enhancing content quality. Collaborate with cross-functional teams to optimize operations and drive innovation in AI-enabled tools, ensu...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$135K - $160K *

Transform your career by leading platform engineering initiatives that enhance developer experience and operational excellence. Drive technical ownership across the software lifecycle, shaping the pla...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Support manufacturers by implementing solutions that enhance operational performance. Collaborate with teams to drive adoption and deliver measurable improvements, ensuring lasting value from the plat...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Advance endpoint capabilities by developing, deploying, and supporting secure, standardized solutions for physical and virtual environments, ensuring operational readiness and compliance across divers...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $200K *

Empower mission-critical federal systems by leading the design and automation of secure cloud platforms. Drive reliability, mentor engineers, and set technical direction in a collaborative environment...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$132K - $154K *

Elevate customer engagement by leading strategic initiatives in the insurance sector. As a trusted advisor, you'll bridge client needs with platform capabilities, driving revenue and enhancing Solutio...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$73K - $102K *

Lead ERP customization and implementation efforts, collaborating with stakeholders to align business needs with technical solutions. Drive project governance, manage client relationships, and ensure c...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Engineer innovative solutions by developing and deploying secure Data Access Mechanisms and Business Intelligence dashboards using Microsoft PowerApps. Collaborate with teams to streamline processes a...

Washington, DCRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$116K - $194K *

Lead the charge in establishing and advancing the enterprise Open Source Program Office strategy, ensuring effective governance and management of open-source software across the development lifecycle...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Lead the charge in transforming core insurance technology platforms, overseeing a large team while ensuring operational excellence and driving modernization from legacy systems to Guidewire solutions...

Blue Bell, PARemote

2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$120K - $145K *

Transform customer engagement by providing expert pre-sales technical support, leading complex solution development, and delivering impactful presentations to ensure tailored solutions meet client nee...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$73K - $102K *

Collaborate with stakeholders to drive PLM transformation using PTC Windchill. Utilize strong technical skills to configure, customize, and integrate Windchill solutions, ensuring business processes a...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$73K - $102K *

Take ownership of Oracle EBS R12 upgrade activities, including technical design, configuration, and deployment. Collaborate with teams to resolve issues and develop customizations, ensuring a smooth t...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$73K - $102K *

Transform client operations by developing and implementing SAP HR ABAP solutions. Collaborate with teams to analyze needs, design processes, and ensure compliance, while enhancing system performance a...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$57K - $108K *

Optimize existing applications in the Supply Chain by troubleshooting, enhancing, and documenting web solutions. Collaborate with users and support teams to ensure stability and reliability while driv...

Cedar Rapids, IARemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $131K *

Take ownership of designing, developing, and deploying secure applications that enhance business processes. Collaborate in an Agile team to deliver high-quality software solutions, optimize performanc...

RemoteRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Healthcare

$190K - $280K *

Engage with us to lead complex software initiatives, driving technical excellence and mentoring teams. You'll shape architecture, tackle challenges, and deliver high-performance solutions that support...

Florida, USRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$200K - $215K *

Drive innovation in data engineering and AI solutions, leading the design and deployment of scalable systems. Collaborate with cross-functional teams to enhance business value through advanced technol...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$162K - $207K *

Lead the charge in implementing and optimizing SAP Vistex solutions, translating business strategies into technical architecture while managing cross-functional teams and project deliverables for enha...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$131K - $181K *

Lead the charge in developing technical capability programs that enhance product quality and process efficiency. Manage cross-functional teams to drive innovation, ensure compliance, and foster employ...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$73K - $102K *

Champion ERP solutions by collaborating with stakeholders to customize and integrate systems, ensuring alignment with business goals. Drive enhancements and maintain compliance while delivering effect...

RemoteRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$73K - $102K *

Explore ERP customization and integration, collaborating with stakeholders to design solutions, enhance system performance, and ensure compliance while delivering high-quality documentation and traini...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$83K - $124K *

Unlock potential by leading the design and implementation of CI/CD pipelines, enhancing software delivery and operational stability for enterprise applications while collaborating with cross-functiona...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.