Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.
Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.
An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.
Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.
Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.
Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.
$104K - $153K *
Champion innovative AI-driven self-service solutions, enhancing employee experiences through ServiceNow. Collaborate with teams to streamline processes, ensuring high-quality engineering from design t...
2 weeks ago
Agile Delivery Lead / Scrum Master - Team 2 - Mission Applications & Integration (Senior)
$110K - $130K *
Join a team that's driving Agile excellence by leading delivery for mission-critical applications. Collaborate with diverse stakeholders to ensure seamless integration and execution, while fostering a...
1 week ago
Lead Engineer - Customer Application Engineering
$100K - $120K *
Support commercial engineering efforts by generating proposals, process designs, and managing project tasks. Collaborate with sales teams and vendors to enhance project success across various water tr...
1 week ago
Software Testing Principal (MUMPS / Healthcare Systems)
$80K - $120K *
Champion quality assurance for mission-critical healthcare applications. Lead testing efforts, validate software enhancements, and ensure compliance with healthcare standards in a fully remote environ...
3 weeks ago
Software Testing Principal (MUMPS / Healthcare Systems)
$120K - $145K *
Elevate healthcare quality by leading software testing for mission-critical applications. Drive modernization and interoperability initiatives while ensuring robust testing processes in a fully remote...
3 weeks ago
$150K - $225K *
Lead and mentor a dynamic Security Operations team, overseeing incident response and SOC improvements while driving hands-on investigations and AI-assisted workflows to enhance security posture and op...
2 weeks ago
$160K - $260K *
Unlock potential by collaborating with account teams to design tailored infrastructure solutions, manage client relationships, and identify technology opportunities across Data Center, Cloud, and Secu...
Today
$140K - $160K *
Lead the charge in designing and enhancing AI systems for K-12 assessments, integrating cutting-edge technology with educational insights to create reliable, evaluative solutions that drive learning o...
Today
$140K - $160K *
Design and enhance intelligent AI systems for K-12 assessment, collaborating across disciplines to create reliable, evaluative solutions that integrate seamlessly into educational frameworks and suppo...
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$140K - $160K *
Advance the design and implementation of a robust knowledge architecture for K-12 assessment systems, integrating AI and learning science to enhance educational outcomes through innovative, data-drive...
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$115K - $192K *
Engineer trusted, reusable data products by transforming architectural designs and business requirements into production-grade solutions. Collaborate with cross-functional teams to deliver innovative...
2 weeks ago
Senior Developer - Workforce AI, IT AI COE
$106K - $159K *
Help us build and innovate workforce AI platforms, integrating advanced systems and analytics to enable seamless AI adoption and enhance productivity across the enterprise. Drive measurable impact and...
Reposted 4 weeks ago
$95K - $115K *
Join a team that's dedicated to enhancing software solutions for ATMs and cash recyclers. This role involves evaluating, installing, and troubleshooting software while ensuring client satisfaction and...
3 weeks ago
$133K - $262K *
Unlock potential by developing AI-driven solutions that enhance business processes and integrate with enterprise systems. Collaborate with clients and teams to shape the future of finance and accounti...
Yesterday
$117K - $195K *
Transform data into actionable insights by leveraging advanced analytics and visualization techniques. Collaborate with a dynamic team to support federal clients through data mining, preparation, and...
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Lead Mendix Developer/Senior Mendix Developer- REMOTE
$92K - $118K *
Drive your career forward by designing and enhancing Mendix applications. Collaborate with teams to deliver scalable solutions, optimize API integrations, and ensure robust security while supporting e...
1 week ago
$200K - $225K *
Transform the future of cloud commerce by leading the design and evolution of scalable, resilient systems that enhance platform reliability and drive innovation across teams and products...
2 weeks ago
Senior Customer Success Manager
$70K - $140K *
Unlock potential by managing and enhancing customer relationships through expert engagement and strategic solutions, ensuring satisfaction and driving retention for medium to large commercial accounts...
Reposted 1 month ago
Senior Platform Software Engineer
$150K - $200K *
Lead the charge in modernizing backend capabilities and AWS infrastructure, ensuring secure, reliable software development at scale. Collaborate with teams to enhance platform usability and drive prod...
5 days ago
Solutions Support Engineer - US East
$126K - $172K *
Transform customer experiences by providing expert technical support, troubleshooting issues, and implementing scalable solutions. Collaborate with global teams to enhance service delivery and ensure...
1 week ago
$110K - $150K *
Lead the charge in defining and executing product strategies for Benefits, collaborating with cross-functional teams to drive innovation and deliver customer value through data-driven insights and aut...
4 weeks ago
$135K - $160K *
Join a team of expert engineers to innovate a Kubernetes resource management platform, enhancing DevOps productivity and addressing complex engineering problems in a dynamic environment...
Reposted 1 month ago
$110K - $130K *
Engineer secure, scalable cloud platforms and automate workflows. Lead migrations, implement observability, and mentor junior engineers while driving cloud-native adoption in a collaborative environme...
2 weeks ago
$119K - $180K *
Optimize SAP environments by administering, monitoring, and supporting SAP S/4HANA and related technologies. Collaborate with cross-functional teams to ensure a secure, high-performing system that mee...
5 days ago
$98K - $120K *
Elevate your career by facilitating Agile delivery and driving AI initiatives. Collaborate with cross-functional teams to implement cutting-edge technology pilots, ensuring stakeholder engagement and...
3 weeks ago
What does an Application Support Lead do?
An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.
What qualifications are typically required for Application Support Lead jobs?
Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.
What skills are important for an Application Support Lead?
Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.
How much do Application Support Leads earn?
Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.
What career paths can follow an Application Support Lead role?
Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.