Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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1
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$165K - $185K *

Accelerate progress at the forefront of test automation, driving quality and performance through innovative strategies and frameworks. Collaborate within an agile team to enhance product scalability a...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$134K - $223K *

Join a team that's dedicated to maximizing enterprise value through strategic consulting and technical expertise. Leverage your Sprinklr knowledge to drive customer success and innovation while foster...

Texas, USRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Champion operational excellence by spearheading IT Business Systems processes, ensuring effective training, governance, and budgeting. Analyze user support data to enhance service delivery across dive...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$140K - $180K *

Empower teams by leading the technical vision and delivery standards for ServiceNow. Drive high-quality implementations across engagements while mentoring talent and collaborating with management to e...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Transform the banking landscape by driving sales success and building key relationships. Utilize your expertise to develop strategic solutions that meet client needs while achieving ambitious sales ta...

United StatesRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$114K - $182K *

Lead client engagements by leveraging SAP Finance expertise to optimize business processes, ensuring alignment with industry best practices while managing project deliverables and mentoring junior con...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Lead the secure architecture direction for a cloud-native financial platform, ensuring robust security controls and hands-on implementation while guiding teams to enhance security posture and reduce r...

Plano, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$74K - $107K *

Drive project success by leading cross-functional teams, managing timelines, budgets, and stakeholder communications. Ensure strategic initiatives align with business goals while fostering operational...

Philadelphia, PARemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by supporting and optimizing D365 Finance & Operations modules. Collaborate with teams to troubleshoot issues, enhance processes, and ensure seamless system performance for retail ope...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $150K *

Advance your career by leading complex enterprise implementations, driving customer adoption, and ensuring measurable value realization. Collaborate with cross-functional teams to operationalize solut...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $100K *

Elevate your career by providing technical leadership and architectural oversight for HCM integrations. Collaborate with stakeholders to ensure seamless integration across platforms while mentoring en...

Dallas, TXRemote

4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$140K - $160K *

Unlock potential by driving the evolution of AWS environments and CI/CD pipelines, enhancing observability and security, while collaborating with engineers to optimize platform reliability and perform...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $170K *

Lead mobile development efforts, mentoring teams and driving architecture decisions. Collaborate with cross-functional teams to deliver high-quality iOS and Android applications, ensuring alignment wi...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$65K - $116K *

Engage with clients to ensure seamless delivery of Insurance Discovery services, managing relationships and expectations while coordinating with internal teams for successful implementation and ongoin...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$130K - $165K *

Elevate project management excellence by overseeing operations, developing strategic plans, and collaborating with stakeholders to enhance network security and incident response for the VA's enterpris...

United StatesRemote

Yesterday

  •   11 - 15 years exp.  •   Information Technology

$117K - $161K *

Engage with us to optimize Workday integrations and reporting solutions. As a technical expert, you'll collaborate with HR, Finance, and IT to ensure secure data exchange and actionable insights that...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$110K - $130K *

Lead a team of Field Reimbursement Managers, ensuring operational excellence and strategic support while managing key provider accounts. Drive program performance, compliance, and exceptional service...

Morrisville, NCRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$135K - $160K *

Lead and innovate within a dynamic platform engineering team, driving modernization of a .NET insurance platform. Shape CI/CD practices and infrastructure as code to enhance scalability and stability...

CanadaRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Lead the platform engineering team to modernize a .NET insurance platform, enhancing CI/CD practices and infrastructure as code. Drive initiatives for scalable architecture and stability while collabo...

New York, NYRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Innovate with us to modernize a .NET insurance platform, leading a DevOps team to enhance CI/CD practices, automate infrastructure, and drive scalable architecture for improved stability and performan...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in project management excellence, coordinating cross-functional teams to deliver high-quality projects on time and within budget while fostering stakeholder engagement and team develop...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$144K - $288K *

Drive modernization and operational stability for eligibility processing, leading a multi-team engineering organization to enhance cloud-based data services and APIs, ensuring high availability and co...

Illinois, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $187K *

Transform the future of our Assessment platform by leading modernization efforts, driving technical excellence, and mentoring teams to deliver scalable, resilient solutions that enhance user experienc...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Transform enterprise ERP implementations by configuring and managing Infor M3 CloudSuite environments. Collaborate with IT teams to ensure operational readiness and security, driving successful projec...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$104K - $153K *

Champion innovative AI-driven self-service solutions, enhancing employee experiences through ServiceNow. Collaborate with teams to streamline processes, ensuring high-quality engineering from design t...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.