Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$150K - $220K *

Oversee a specialized team to ensure AI safety in biological research, addressing dual-use risks and providing expert guidance on complex cases while mentoring junior specialists and advising clients...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$97K - $180K *

Shape the future of business transformation by leading User Acceptance Testing (UAT) initiatives. Collaborate with stakeholders to define testing objectives, develop comprehensive scenarios, and ensur...

California, USRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Accelerate progress at our Technical Support team as a Senior Technical Support Engineer, tackling complex issues for enterprise health systems and radiology groups while shaping support processes and...

San Francisco, CARemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $90K *

Elevate your career by leading a team of Onboarding Engineers, driving project efficiency, and enhancing processes. Foster collaboration and accountability while ensuring high-quality service delivery...

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5 days ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $130K *

Unlock your potential by providing expert SAP EWM support, resolving complex issues, and enhancing system performance. Collaborate with teams, mentor junior consultants, and drive improvements to ensu...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $145K *

Drive product strategy and modernization for merchant onboarding solutions, collaborating with cross-functional teams to enhance risk management capabilities and ensure market-leading standards in a d...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $160K *

Transform enterprise-scale AI solutions by leveraging Databricks, Generative AI, and cloud technologies. Collaborate with a dynamic team to shape AI architecture while mentoring engineers and driving...

Detroit, MIRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Staffing

$91K - $163K *

Empower your career by driving innovative software solutions through end-to-end development, collaborating with Agile teams, and leveraging cutting-edge technologies to enhance product quality and eff...

Eden Prairie, MNRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Drive exceptional customer support by resolving complex technical issues, managing firewall deployments, and mentoring junior technicians while ensuring adherence to service level agreements and enhan...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Join a dynamic team to drive enterprise-wide transformation initiatives, leveraging data analysis and AI to enhance performance and innovation across departments, while fostering collaboration and ali...

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5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $204K *

Lead the design and implementation of innovative IT solutions, driving transformation for enterprise clients while ensuring alignment with business goals. Collaborate across teams to craft technical s...

United StatesRemote

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Lead the transformation of healthcare IT by managing ServiceNow projects, enhancing workflows, and ensuring seamless integration. Collaborate with cross-functional teams to deliver innovative solution...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $229K *

Lead the design and development of AI-driven solutions within SAP S/4HANA, integrating advanced AI technologies to drive business transformation and innovation across enterprise environments. Mentor t...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $196K *

Elevate SOX compliance and automation efforts by leading reporting operations, driving efficiency through automation, and ensuring audit readiness across enterprise applications while managing stakeho...

Plano, TXRemote

Yesterday

  •   8 - 10 years exp.  •   Technical Services

$125K - $150K *

Join a team that's dedicated to enhancing client relationships in healthcare. As a senior leader, you'll drive strategic partnerships, ensuring client satisfaction and growth while leveraging innovati...

Florida, USRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$56K - $114K *

Design and develop modern software solutions in an Agile/Scrum environment, focusing on Enterprise Content Management (ECM) and workflow automation. Collaborate with cross-functional teams to deliver...

Lansing, MIRemote

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$79K - $112K *

Transform cash forecasting processes by leveraging technology and analytics. Collaborate with Treasury leadership to enhance cash flow insights and automate reporting, ensuring accuracy and efficiency...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

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3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Advance your career by serving as a technical architect for SAP HCM, leading development and support for complex payroll and HR solutions while collaborating with cross-functional teams to ensure data...

Oak Ridge, TNRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$113K - $226K *

Lead the charge in optimizing healthcare processes by bridging strategy and execution. Collaborate with teams to enhance coding workflows, drive change management, and ensure alignment with strategic...

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3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Drive customer-centric solutions by translating analytics needs into actionable opportunities. Collaborate with Account Executives to enhance client relationships and deliver impactful presentations...

Idaho, USRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Shape the future of data analytics in humanitarian services. Lead advanced data analysis, deliver insights, and develop visualizations to optimize decision-making and foster a data-driven culture acro...

CanadaRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $184K *

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Minneapolis, MNRemote

3 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$200K - $250K *

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5 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $182K *

Lead client implementations and provide ongoing support for Sage HCM solutions. Guide customers through the full implementation lifecycle, ensuring successful outcomes and optimizing their HCM environ...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.