Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.
Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.
An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.
Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.
Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.
Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.
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Customer Implementation & Training Specialist (ERP Software) - SDC
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Join a dynamic team as a Software Implementation & Training Specialist, guiding customers through ERP adoption. Leverage your expertise in accounting and manufacturing to enhance user training and sup...
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Join a team that's dedicated to providing exceptional technical support and maintaining robust IT infrastructure. Collaborate with IT professionals to enhance system performance and ensure seamless op...
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Senior Software Developer in Test (AI Portfolio)
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Transform the testing landscape by developing automated solutions for AI products. Collaborate with cross-functional teams to enhance testing strategies, ensuring quality and reliability in a fast-pac...
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Support on-site technical services, including installations, audits, and troubleshooting for packaging machinery. Drive improvements and train technicians while ensuring high-quality customer interact...
Reposted today
$120K - $135K *
Lead the charge in ensuring the quality and reliability of Enrollment data operations. Collaborate with offshore teams to execute timely processes, troubleshoot issues, and drive continuous improvemen...
4 days ago
Azure Application Engineering Lead
$125K - $150K *
Join a team that's redefining cloud solutions by architecting and delivering complex Azure engagements. Lead migrations, mentor engineers, and drive innovation while ensuring robust security and gover...
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Unlock potential by developing and deploying Python applications for IT operations, data management, and cloud solutions. Collaborate on data engineering and machine learning projects while adhering t...
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Drive innovative SAP solutions by developing and implementing Fiori applications, enhancing ABAP capabilities, and collaborating with teams to meet client needs in a dynamic environment...
2 weeks ago
Field Operations Lead (Senior)
$100K - $120K *
Lead and coordinate field operations for critical IT support, ensuring timely incident response and resource management across multiple locations. Drive effective communication and operational readine...
1 week ago
Web Developer – Application Support & Systems Testing
$80K - $95K *
Empower our team by developing and maintaining web applications that enhance user experience and support critical health programs. Collaborate with stakeholders to ensure seamless integration and robu...
4 weeks ago
Staff Software Engineer (Insurance Tech)
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Shape the future as a hands-on engineer, architecting systems and driving best practices while crafting innovative solutions that leverage AI to enhance customer value and modernize legacy platforms...
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Change Management Lead - R&D Advisory
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Help us drive change management initiatives in life sciences R&D, enhancing efficiency and effectiveness across research, clinical, and regulatory operations while leading stakeholder engagement and a...
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Join a team that's dedicated to advanced support for industrial control systems. As a key escalation point, you'll tackle complex issues, drive system stability, and mentor junior staff in a dynamic 2...
1 week ago
Senior Business Intelligence Analyst
$110K - $130K *
Champion data-driven decision-making by transforming insights into actionable reports and dashboards. Collaborate with cross-functional teams to enhance performance, optimize strategies, and drive bus...
3 weeks ago
Senior Business Technical Analyst
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Lead the charge in transforming healthcare data solutions by leveraging advanced SQL, Snowflake, and SAS expertise. Collaborate with cross-functional teams to enhance business processes and ensure com...
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Drive your career with impactful Terafina implementation projects, collaborating with cross-functional teams to customize solutions, manage integrations, and support clients through all project phases...
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Escalation Manager - Technical Support
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Senior Software Engineer (Casualty / Claims Intelligence)
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Shape the future of injury claims by building AI-native products that enhance decision-making and efficiency. Collaborate with a senior team to deliver impactful solutions from prototypes to productio...
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$80K - $95K *
Optimize support processes and lead technical resolutions, mentoring junior team members while collaborating with engineering. Elevate customer experiences by addressing complex issues and enhancing t...
Reposted 2 weeks ago
Sr Lead Technical Knowledge Consultant
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Innovate knowledge management strategies to enhance technical sales effectiveness, leveraging expertise to develop scalable resources and foster cross-functional collaboration, ultimately driving heig...
Reposted today
What does an Application Support Lead do?
An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.
What qualifications are typically required for Application Support Lead jobs?
Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.
What skills are important for an Application Support Lead?
Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.
How much do Application Support Leads earn?
Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.
What career paths can follow an Application Support Lead role?
Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.