Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$110K - $130K *

Transform financial operations by leveraging Workday expertise to enhance reporting, payroll, and planning processes. Collaborate with cross-functional teams to deliver scalable solutions and drive co...

RemoteRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$70K - $96K *

Champion digital commerce excellence by supporting Salesforce Commerce Cloud initiatives. Collaborate with stakeholders, document processes, and drive testing and issue resolution to enhance customer...

RemoteRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $120K *

Explore a pivotal role in leading complex analysis across systems, driving alignment among stakeholders, and enhancing technology solutions. Collaborate with diverse teams to translate business needs...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Drive client success by leveraging financial markets expertise to design and deliver tailored software solutions. Collaborate with cross-functional teams to enhance business growth through consultativ...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $110K *

Lead the charge in providing advanced remote technical support for complex security systems. Serve as a senior technical authority, mentoring junior engineers and resolving critical issues across ente...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$63K - $129K *

Contribute to system quality by executing test cases, analyzing requirements, and validating functionality to ensure compliance and stability in a fast-paced environment. Collaborate with teams to enh...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$148K - $263K *

Join a team that's dedicated to developing innovative ServiceNow solutions, enhancing system performance, and ensuring compliance with federal security frameworks while collaborating with stakeholders...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $100K *

Shape the future of field operations by translating business needs into actionable user stories. Collaborate with diverse teams to enhance workflow and drive standardization to create measurable opera...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $110K *

Lead the charge in optimizing business processes and technology solutions, serving as the primary liaison between stakeholders and technical teams to enhance operational efficiency and customer experi...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$100K - $120K *

Unlock potential by leading software development initiatives and guiding a high-performing team. Collaborate with cross-functional partners to ensure cohesive delivery and operational excellence in a...

Davenport, IARemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Shape the future of data analytics in humanitarian services. Lead advanced data analysis, deliver insights, and develop visualizations to optimize decision-making and foster a data-driven culture acro...

CanadaRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$75K - $158K *

Empower cross-functional teams as a Business Analyst, driving Agile practices, refining backlogs, and aligning business objectives with technical execution to enhance project outcomes and stakeholder...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in architecting and developing IBM i applications, bridging legacy systems with modern solutions. Collaborate with clients to analyze needs, ensure quality, and guide a technical team...

Montreal, QCRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$84K - $124K *

Drive the evolution of Cyber Defense by engineering and automating security operations, enhancing incident response, and maintaining enterprise security platforms to ensure robust protection and swift...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Drive the future of finance data analysis by ensuring accuracy and usability of financial data. Collaborate with finance and data teams to enhance reporting processes and validate data integrity for i...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Drive analytics initiatives that connect Paid Media performance to full-funnel outcomes. Collaborate with cross-functional teams to design measurement frameworks, optimize data models, and provide act...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$85K - $95K *

Join a team that's dedicated to enhancing product learning experiences for credit unions and MAP employees. You'll design, develop, and deliver engaging training that empowers users to confidently ado...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$93K - $179K *

Contribute to innovative software solutions by designing, developing, and testing applications. Engage in all phases of the software lifecycle while mentoring junior engineers and enhancing operationa...

San Antonio, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $160K *

Analyze complex data and drive solutions as a Business Analyst in the public sector. Leverage your expertise in pension systems to identify issues and enhance processes, ensuring effective communicati...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$87K - $161K *

Join a team that's dedicated to designing and implementing complex enterprise software solutions. Collaborate with diverse stakeholders to enhance data processes and support critical business function...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by developing security documentation and consulting on architecture. Collaborate with teams to identify vulnerabilities, perform penetration testing, and implement security improvemen...

Plano, TXRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$72K - $122K *

Lead incident response efforts within a dynamic Cyber Incident Response Team, utilizing advanced security tools to monitor and protect Judiciary technology. Collaborate on special projects and ensure...

Trenton, NJRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$79K - $122K *

Empower your career by developing innovative Microsoft 365 solutions. This role involves end-to-end Power Platform development, ensuring compliance, and collaborating with stakeholders to enhance city...

Durham, NCRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Unlock potential by leveraging your expertise in healthcare interoperability and clinical data analysis to drive effective solutions and ensure compliance with CMS timelines while collaborating with k...

North Carolina, USRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$66K - $110K *

Optimize your career by joining a dynamic team of cyber threat experts. You'll monitor, detect, and respond to security incidents, ensuring robust protection for customer environments while collaborat...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.