Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$86K - $138K *
Champion data-driven solutions by collaborating with cross-functional teams to analyze complex business needs, create operational reports, and enhance capabilities, ensuring quality delivery and compl...
Today
$95K - $115K *
Shape the future of API management by designing and deploying robust solutions across diverse environments, ensuring seamless integration and operational excellence while mentoring clients to maximize...
1 week ago
IT Administrator, Business Applications
$115K - $151K *
Administer and enhance collaboration platforms, ensuring seamless integration and automation across teams. Collaborate with cross-functional departments to optimize workflows and improve operational e...
2 days ago
Web Developer – Application Support & Systems Testing
$80K - $95K *
Empower our team by developing and maintaining web applications that enhance user experience and support critical health programs. Collaborate with stakeholders to ensure seamless integration and robu...
3 weeks ago
$110K - $130K *
Empower our team by ensuring the operational excellence of a cloud-based application platform. Collaborate with cross-functional teams to monitor performance, troubleshoot issues, and support software...
Today
Solution Advancement Engineer, Analytics Products
$110K - $150K *
Innovate within the Clinical Insights team as you drive analytics product delivery and AI platform development, collaborating with healthcare clients to shape software solutions and enhance user exper...
5 days ago
Senior Billing Process Systems Analyst
$79K - $150K *
Elevate billing processes by overseeing design and governance within Oracle, ensuring efficiency and accuracy in invoicing. Collaborate with cross-functional teams to drive improvements and mentor jun...
2 weeks ago
$80K - $95K *
Transform healthcare operations by optimizing Epic HB applications, ensuring seamless billing workflows, and providing expert support. Collaborate with stakeholders to enhance system functionality and...
2 weeks ago
$121K - $149K *
Elevate your career by developing and implementing AI initiatives, collaborating with teams to build and enhance AI capabilities from concept to deployment, ensuring successful integration and operati...
2 weeks ago
Technical Analyst, ServiceNow CMDB / ITSM
$80K - $95K *
Join our team to support ITSM processes and enhance service delivery. Drive process maturity and optimize solutions while ensuring operational stability and customer satisfaction across the service li...
6 days ago
Teamcenter L2 Support Consultant
$84K - $131K *
Unlock your potential as a Lead Consultant, providing expert Level 2 support for Teamcenter PLM environments. Collaborate with cross-functional teams to resolve complex issues and ensure application s...
4 days ago
$80K - $95K *
Join a dynamic team driving Operational Excellence by transforming data into actionable insights that enhance decision-making, track financial benefits, and foster collaboration across business units...
Reposted 2 days ago
$80K - $95K *
Elevate project outcomes by gathering requirements, improving processes, and providing training. Collaborate with clients and teams to customize solutions and ensure effective system administration wh...
Today
$66K - $109K *
Optimize IT support operations by efficiently triaging and resolving Tier 0-2 incidents. Collaborate with cross-functional teams to enhance user experience and maintain critical applications in a dyna...
1 week ago
$87K - $108K *
Empower customer success by providing expert technical support for bioprocessing products. Collaborate with teams to troubleshoot issues, enhance product knowledge, and ensure a positive experience fo...
1 week ago
$120K - $145K *
Unlock AI-driven engineering transformation by collaborating with clients to enhance SDLC processes. Drive measurable improvements in delivery speed and quality through innovative solutions and hands...
1 week ago
$124K - $149K *
Drive impactful solutions as a key liaison between business needs and technical teams, translating complex requirements into actionable insights. Collaborate across functions to enhance system integra...
2 days ago
$124K - $149K *
Unlock the potential of technology by bridging business needs with technical solutions. Collaborate with cross-functional teams to analyze complex systems, ensuring alignment between business objectiv...
2 days ago
$100K - $120K *
Lead the charge in managing a team of data analysts to develop complex reports, analyze data, and provide technical guidance, ensuring effective communication with clients and senior management while...
2 days ago
Program Data & Systems Analyst
$80K - $95K *
Unlock insights by analyzing operational data and developing reporting tools. Collaborate with stakeholders to enhance data quality and streamline processes, delivering polished executive presentation...
1 week ago
$95K - $115K *
Champion data-driven decision-making by bridging clinical operations and analytics. Lead projects, deliver actionable insights, and enhance performance across clinics while managing stakeholder commun...
5 days ago
$110K - $130K *
Engineer innovative solutions by developing and deploying secure Data Access Mechanisms and Business Intelligence dashboards using Microsoft PowerApps. Collaborate with teams to streamline processes a...
Yesterday
$92K - $110K *
Deliver strategic leadership and operational oversight to enhance decision-making processes within the Veterans Health Administration's EHRM, ensuring effective collaboration and communication across...
2 weeks ago
Senior Statistical Programmer FSP
$110K - $130K *
Lead advanced SAS programming efforts to support Phase I-IV clinical trials, ensuring data integrity and compliance with CDISC standards. Collaborate with cross-functional teams to deliver high-qualit...
3 weeks ago
Service Performance / SLA Analyst (Journeyman)
$80K - $95K *
Lead the charge in performance measurement and service-level governance, analyzing data to enhance service quality and efficiency. Collaborate with stakeholders to develop actionable insights and main...
1 week ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.