Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$90K - $100K *
Join a team that's dedicated to ensuring sales compensation accuracy and integrity. You'll support deal desk operations and provide analytical insights, making a significant impact on revenue processe...
6 days ago
Documentation and Technical Writer
$80K - $95K *
Tackle the challenge of creating and maintaining technical documentation for IT operations, ensuring compliance with federal standards. Collaborate with cross-functional teams to enhance documentation...
Today
$111K - $130K *
Join a team that's transforming healthcare delivery through innovative product management. You'll oversee the Lighthouse platform, enhancing care team efficiency while collaborating with cross-functio...
Today
Claims Team Lead - Trucking (APD)
$80K - $95K *
Lead the charge in optimizing claims operations while mentoring a dynamic team. Balance management and hands-on responsibilities to enhance efficiency and customer satisfaction in commercial transport...
Today
$81K - $138K *
Unlock the potential of automated testing and quality assurance for a federal agency's data and AI/ML platform. Collaborate with cross-functional teams to ensure release readiness and enhance system p...
3 weeks ago
Principal Sales Solutions Consultant
$160K - $195K *
Engage with healthcare payer clients to architect integrated solutions, driving revenue growth through strategic discovery, technical leadership, and value engineering. Collaborate across teams to del...
3 days ago
Digital Workplace Deployment Engineer
$100K - $120K *
Lead the charge in transforming legacy messaging solutions to modern Google technologies. Utilize your expertise in Google Workspace migrations and project management to drive successful deployments a...
4 weeks ago
Salesforce Technical Solution Architect
$135K - $160K *
Transform enterprise systems by designing scalable, multi-cloud Salesforce architectures. Lead implementation teams, ensuring high-quality solutions while collaborating with stakeholders to align tech...
2 weeks ago
Salesforce Technical Solution Architect
$135K - $160K *
Unlock potential by designing complex multi-cloud Salesforce architectures that drive business success. Lead implementation teams, ensure system integration, and collaborate with stakeholders to deliv...
2 weeks ago
$200K - $275K *
Explore innovative AI solutions by designing and implementing robust frameworks that enhance decision-making. Leverage LLM technologies and contribute to a collaborative culture focused on ethical AI...
Reposted 3 weeks ago
$100K - $120K *
Advance global clinical trials by leading cross-functional teams, ensuring compliance and operational excellence while managing timelines and budgets to deliver impactful results in Oncology research...
1 week ago
Digital Solutions Integration Engineer III
$110K - $130K *
Join a dynamic team to design and support advanced Active Network Management Systems, leading their lifecycle from development to commissioning while ensuring integration with external systems and del...
6 days ago
$138K - $201K *
Architect cloud-based data solutions and drive enterprise data strategy. Leverage advanced analytics and modern data architectures to enhance operational efficiency and compliance in healthcare data m...
2 weeks ago
Systems SW Analyst / Principal Systems SW Analyst - (UX Designer)
$83K - $125K *
Shape the future of user experience by leading UX design for data analytics products. Collaborate with cross-functional teams to create intuitive interfaces that enhance engineering workflows and driv...
Today
$73K - $102K *
Engage as a Senior Consultant to drive SAP BTP solutions, guiding clients through design, implementation, and migration processes while ensuring seamless integration and operational support in a dynam...
3 weeks ago
$87K - $119K *
Transform the landscape of fraud detection by leading a skilled SIU team. Oversee investigations, collaborate with law enforcement, and ensure compliance while mentoring staff to uphold integrity in h...
1 week ago
$77K - $114K *
Join a team that's dedicated to enhancing customer experiences through data analysis and insights. You'll manage surveys, analyze trends, and collaborate with teams to improve listening programs and r...
2 weeks ago
Senior Manager Stock Plan Participant Services
$96K - $135K *
Champion exceptional participant experiences by leading a dynamic team in equity compensation services. Drive operational excellence, ensure compliance, and enhance service delivery while fostering te...
6 days ago
$150K - $175K *
Unlock your potential as an AI Engineer, driving innovative AI solutions from concept to reliable implementation. Collaborate across teams to enhance security, efficiency, and cost-effectiveness in a...
3 weeks ago
Senior Contact Center Engineer
$93K - $150K *
Support and optimize cloud-based contact center platforms, ensuring service availability and excellent customer experience. Collaborate with teams to troubleshoot complex issues and enhance operationa...
1 week ago
$83K - $93K *
Join a team that's dedicated to servicing and repairing CNC machine tools. Perform complex diagnostics and repairs, ensuring operational excellence through customer interaction, advanced troubleshooti...
Reposted 3 days ago
Senior IT Systems Administrator
$112K - $134K *
Support and enhance IT systems in a dynamic environment, providing top-tier assistance to executives and staff. Collaborate with a global team to maintain networks, troubleshoot issues, and ensure sea...
Today
Specialist, Product Management (MTSS)
$75K - $90K *
Lead the charge in expanding our MTSS product roadmap, guiding development and commercialization efforts. Collaborate with educators and cross-functional teams to enhance assessment tools that support...
Reposted 2 days ago
Specialist, Product Management (MTSS)
$75K - $90K *
Lead the strategic expansion of assessment measures and platform capabilities. Own the product roadmap, collaborate with cross-functional teams, and enhance educator tools to improve student support a...
6 days ago
Senior Application Security Engineer
$125K - $150K *
Unlock potential by enhancing application security across web apps and APIs. Collaborate with engineering teams to assess risks, conduct reviews, and drive secure software practices throughout the dev...
2 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.