Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$110K - $130K *
Join us to transform enterprise OS infrastructure through modern practices, leveraging your Python expertise and operational skills to drive modernization, package migrations, and effective CI/CD impl...
1 month ago
$110K - $130K *
Take ownership of client relationships and project success by managing engagements with multiple clients. Leverage resources, oversee budgets, and ensure adherence to best practices to deliver excepti...
Reposted 4 weeks ago
Sr. Technical Dealer Support Specialist
$64K - $133K *
Engage as a Senior Technical Support Specialist, providing expert assistance and resolving complex issues for internal and external customers while enhancing team effectiveness through training and kn...
3 weeks ago
$128K - $218K *
Elevate customer acquisition efforts by leveraging your expertise in Compliance, FinTech, and RegTech. Collaborate with Sales and Solutions Architects to translate regulatory challenges into impactful...
6 days ago
$128K - $218K *
Partner with us to drive net new customer acquisition across diverse markets, leveraging your expertise in Compliance, FinTech, and RegTech to translate complex regulatory challenges into impactful te...
6 days ago
Lead Analyst, People Analytics
$113K - $188K *
Optimize security administration and reporting processes while collaborating with cross-functional teams to enhance data insights and compliance metrics. Drive effective use of Workday tools and ensur...
Today
Salesforce Business Analyst - Remote
$124K - $145K *
Elevate progress at the intersection of business and technology by gathering requirements, configuring Salesforce Data and Marketing Clouds, and collaborating with stakeholders to drive successful pro...
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Salesforce Business Analyst - Remote
$135K - $145K *
Take ownership of Salesforce configurations, translating business needs into actionable user stories while collaborating with stakeholders to enhance marketing strategies and data management...
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Mainframe Systems Programmer - CICS & WAS
$65K - $123K *
Champion premium software support for mainframe clients, focusing on CICS and WAS. Drive installations, testing, and maintenance of systems software while ensuring timely customer service and effectiv...
2 weeks ago
$90K - $110K *
Drive implementation of innovative software solutions in surgical settings, enhancing user adoption and optimizing operational efficiency. Collaborate across clinical and administrative teams to achie...
Reposted yesterday
Software Engineer - AI Accelerated Development
$110K - $130K *
Innovate and drive AI agent development for clinical trial platforms, integrating LLMs through the .NET stack. Engage in hands-on engineering to deliver end-to-end AI features, enhancing patient-centr...
Reposted 2 weeks ago
Staff Cloud Automation Engineer
$130K - $260K *
Explore a pivotal role in shaping enterprise cloud platforms, driving automation and governance across AWS, Azure, and GCP. Collaborate with cross-functional teams to enhance developer experiences and...
2 weeks ago
Solution Architect - Digital & AI Products
$82K - $132K *
Lead the charge in designing innovative digital solutions that enhance operational performance and customer experience. Collaborate across teams to translate complex business challenges into scalable...
6 days ago
Hazard Communication Analyst (Solventum)
$85K - $117K *
Empower healthcare innovation by authoring and maintaining critical hazard communication documents. Collaborate with diverse teams to ensure compliance and support global regulatory needs, enhancing s...
Today
$100K - $110K *
Elevate the impact of early childhood development by managing and expanding the HELP product suite. Drive customer relationships, account growth, and new business development while supporting practiti...
5 days ago
AVP, Risk and Analytics - Specialty Finance
$175K - $326K *
Lead risk and analytics for Specialty Finance, shaping frameworks and strategies to enhance risk-adjusted performance. Collaborate with stakeholders to ensure effective risk management and product str...
Today
Quality Compliance & AI Operations Analyst
$80K - $90K *
Advance quality assurance initiatives and optimize workflows in a remote healthcare contact center. Collaborate cross-functionally to enhance compliance, improve patient outcomes, and drive continuous...
6 days ago
$125K - $169K *
Lead the charge in enhancing customer success initiatives by driving engagement, optimizing processes, and fostering strong relationships. Collaborate with cross-functional teams to ensure exceptional...
Reposted 3 weeks ago
Risk and Central Monitoring Associate Manager
$65K - $130K *
Contribute to clinical trial success by leading risk management and central monitoring activities. Collaborate with cross-functional teams to ensure compliance with ICH GCP guidelines and enhance qual...
Reposted 1 week ago
$77K - $94K *
Engage with clients by managing media services, developing integrated strategies, and ensuring campaign success. Collaborate with teams to drive innovative solutions and mentor junior members while ma...
2 weeks ago
AWS Sales Executive - Banking, Insurance, Wealth Management, Americas
$150K - $180K *
Transform enterprise growth by leading AWS initiatives in Banking and Insurance. Build strategic relationships, drive sales, and execute plans to enhance customer experiences while managing complex co...
3 weeks ago
Revenue Cycle Systems Analyst - HB Claims
$63K - $108K *
Elevate your career by implementing and optimizing revenue cycle systems. Collaborate with cross-functional teams to enhance billing processes, ensuring efficiency and user satisfaction while supporti...
6 days ago
Manager, Facilities / Gestionnaire, installations
$80K - $95K *
Elevate your career by overseeing facilities management and real estate projects. Collaborate with teams to ensure optimal environments, manage contractors, and lead initiatives that enhance operation...
3 weeks ago
Senior Mainframe Systems Programmer - IMS Phyical
$85K - $148K *
Join a dynamic team providing expert software support for mainframe IMS systems. Engage in customer service, problem resolution, and migration services while adhering to best practices and ensuring ti...
2 weeks ago
Supervisor - Advanced Maintenance
$114K - $121K *
Lead a skilled team in executing complex turbine maintenance across North America. Ensure safety, quality, and efficiency while mentoring technicians and managing logistics. This role requires signifi...
2 days ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.