Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$80K - $107K *

Join us to develop and manage educational resources that enhance Commercial readiness across clinical data solutions. Collaborate with cross-functional teams to translate complex information into acti...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead global clinical studies across diverse therapeutic areas, ensuring operational excellence and client satisfaction through effective project management and team leadership...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$105K - $163K *

Transform database environments by leading architecture and administration efforts across multiple platforms, ensuring compliance and performance for mission-critical applications in a dynamic, remote...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by leading Cisco AppDynamics implementations and optimizations. Drive performance engineering initiatives, enhance application monitoring, and deliver best practices across diverse cl...

Austin, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Partner with us to design and implement secure, scalable network solutions. Leverage your expertise in networking technologies to enhance performance and reliability while collaborating with cross-fun...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Elevate your career by designing and maintaining advanced IT infrastructure platforms, ensuring reliability and security. Collaborate with teams to optimize solutions, automate processes, and enhance...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $190K *

Reimagine pharmacy benefit strategies as a trusted advisor, leading procurement initiatives and optimizing client programs. Oversee analytics operations while delivering actionable insights and foster...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Engage in a dynamic role leading security operations and AI integration. Oversee real-time threat monitoring and incident response while developing automated workflows in a cutting-edge, multi-tenant...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$113K - $140K *

Champion the reliability and performance of critical systems, driving architecture evolution and incident response. Collaborate with a skilled team across AWS and Azure, ensuring security and scalabil...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Shape the future of AI workflow solutions by collaborating with key stakeholders across Treasury and Internal Audit, driving innovation from concept to implementation in a remote setting...

Chattanooga, TNRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$106K - $260K *

Unlock potential by leading high-performing engineering teams to design and deliver enterprise-scale applications and AI solutions. Drive modernization initiatives across cloud-native platforms and mi...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$128K - $214K *

Champion user research strategies that shape digital experiences by turning data into actionable insights, collaborating across teams to enhance user engagement and optimize web performance globally...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's driving transformative change through strategic analysis and execution. This high-visibility role collaborates with leadership to ensure progress on critical initiatives and enhance...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$83K - $116K *

Tackle complex technical challenges by delivering exceptional field support for bioprocessing products. Collaborate with cross-functional teams to enhance customer satisfaction and drive service excel...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Drive the development and maintenance of legacy MUMPS applications, collaborating with cross-functional teams to enhance healthcare systems and ensure seamless integration and support for end users...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $90K *

Unlock risk management potential by conducting assessments, preparing reports, and providing expert advice. This flexible, home-based role involves significant travel, ensuring comprehensive risk prev...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$66K - $145K *

Drive impactful workforce analytics and business intelligence initiatives by transforming data into strategic insights that enhance talent and operational outcomes. Collaborate across departments to f...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$149K - $248K *

Champion client engagement and operational excellence by managing consulting teams, driving quality standards, and fostering relationships within Military Health Systems. Lead new business development...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$65K - $150K *

Explore the forefront of AI technology, tackling complex challenges and enhancing intelligent systems. Collaborate with engineers to troubleshoot and improve performance across various platforms, shap...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

Shape the future of CRM technology strategy by collaborating with stakeholders, managing architecture, and driving digital transformation initiatives to enhance customer outcomes and operational effic...

Calgary, ABRemote

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $115K *

Elevate the engineering team's impact by analyzing requirements, crafting user stories, and driving SaaS product development. Collaborate with stakeholders to ensure solutions meet business needs whil...

United StatesRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Optimize cybersecurity initiatives by analyzing Splunk data, developing metrics, and creating reports that provide actionable insights for stakeholders. Collaborate with teams to enhance vulnerability...

Mechanicsburg, PARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$114K - $179K *

Drive innovative technical solutions by partnering with sales teams to address complex client needs and elevate engineering workflows, ensuring successful integration of products throughout the sales...

RemoteRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$227K - $280K *

Lead the charge in shaping enterprise intelligence strategy, enhancing data governance, and driving analytics transformation. Collaborate with cross-functional teams to deliver actionable insights and...

Des Plaines, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$71K - $107K *

Oversee regional IT service delivery, ensuring reliability and customer satisfaction. Connect global strategies with local operations, enhancing user experiences and driving service improvements in a...

CanadaRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.