Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$110K - $130K *

Engage your expertise to lead complex HL7 integrations across healthcare systems, enhancing interoperability and data-sharing capabilities. Collaborate with stakeholders to ensure successful implement...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $145K *

Lead the charge in optimizing payroll integration operations, managing teams, and driving strategic alignment across functions. Elevate customer experience through data-driven insights and innovative...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Drive the configuration and enhancement of Workday Absence, Time Tracking, and Benefits systems. Collaborate with cross-functional teams to ensure seamless integration and support for global employee...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in transforming engineering processes for Jama, ensuring alignment with customer requirements and technical excellence. Drive integration, training, and support while managing a divers...

Merrimack, NHRemote

Yesterday

  •   8 - 10 years exp.  •   Aerospace & Defense

$80K - $90K *

Champion customer success by managing strategic accounts, driving retention, and ensuring satisfaction through effective onboarding and ongoing support. Collaborate with internal teams to achieve cust...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$62K - $100K *

Drive SaaS conversion initiatives by collaborating with teams to assess risks, readiness, and opportunities. Engage with customers to facilitate migrations and ensure effective communication throughou...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Empower top-tier enterprise customers by architecting secure development practices and guiding complex DevSecOps transformations. Serve as a trusted advisor to drive adoption, retention, and measurabl...

Boston, MARemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $125K *

Unlock the potential of HRIS by optimizing Workday for seamless operations. Collaborate with cross-functional teams to enhance user experience, manage data security, and drive digital transformation w...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$108K - $115K *

Unlock your potential as a full stack engineer, collaborating in an agile team to develop innovative applications and features, while leveraging cutting-edge AI technologies to enhance product offerin...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Join a team that's driving integration data migration strategies and analysis. Collaborate with project teams to execute and support data governance initiatives, ensuring quality and efficiency across...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$77K - $129K *

Lead technology audits and risk assessments to enhance control environments. Drive integrated audits emphasizing IT risk and SOX compliance while collaborating with cross-functional teams to deliver a...

Dallas, TXRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$102K - $136K *

Join a team that's transforming healthcare by developing essential tooling and AI capabilities for engineers. This role spans software development, architecture, and collaboration in an Agile environm...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $145K *

Join a team that's advancing data analytics for VA modernization initiatives. Utilize SQL and Python to drive AI-enabled insights, enhance operational workflows, and support decision-making through ri...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Unlock potential by managing Genesys Cloud configurations and ensuring system integrity. Collaborate with teams to implement changes, troubleshoot issues, and maintain documentation for optimal contac...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Drive the operations of case management with a focus on quality service and leadership. Leverage your clinical experience and supervisory skills to enhance team performance, ensuring efficient managem...

Downers Grove, ILRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Staffing

$110K - $130K *

Elevate network operations by leading complex incident responses and mentoring teams. Collaborate with cross-functional partners to enhance network reliability and operational maturity across global e...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Build a pivotal role in underwriting, enhancing large insurance case strategies while providing expert support to clients and advisors, ensuring quality assessments and maintaining strong relationship...

RemoteRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$75K - $106K *

Manage high-quality technical support for corporate users, ensuring seamless operation of Windows and macOS devices, Microsoft 365, and endpoint technologies. Drive improvements in support processes a...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$90K - $110K *

Lead core banking system conversions for credit unions, ensuring seamless project delivery through effective stakeholder communication, data migration, and interface integration, while managing risks...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Transform product strategy in Chemical & Workplace Safety by leading initiatives from discovery to delivery. Collaborate across teams to balance customer needs and business goals, driving measurable o...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $137K *

Empower your career by joining a dynamic team focused on cloud migration. Leverage your expertise in database engineering to assess, migrate, and optimize databases in Azure and AWS environments, ensu...

Virginia, USRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$106K - $284K *

Lead application development initiatives, ensuring quality standards in healthcare IT. Collaborate with diverse teams to define requirements and implement solutions that profoundly impact patient care...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Drive product ownership and functional support for Oracle Fusion SCM and Fleet Management. Collaborate with stakeholders to resolve complex issues, enhance processes, and shape the product roadmap whi...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$73K - $95K *

Advance security measures by monitoring, analyzing, and remediating risks across the enterprise. Collaborate with IT teams to enhance security posture, focusing on threat detection, vulnerability mana...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$81K - $134K *

Join a team that's dedicated to ensuring software quality through rigorous testing and validation. Collaborate with developers and stakeholders to uphold standards and enhance application performance...

New York, NYRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.