OpenAI

People Technology Analyst, Workday PATT & Benefits

OpenAI • $100K — $120K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of hands-on Workday experience, particularly in Absence and Time Tracking.
  • Proven track record of independently managing Workday Benefits configuration for both US and international programs.
  • Strong understanding of data flow between time, absence, benefits, and payroll systems.
  • Ability to translate complex policies into maintainable system designs, including country-specific configurations.
  • Technical proficiency in Workday business processes, calculated fields, reporting, and security.
  • Experience in system ownership from implementation to ongoing operations, focusing on reliability and user experience.
  • Excellent communication skills for cross-functional collaboration with People, Payroll, Benefits, Finance, and Engineering.

Responsibilities

  • Own and enhance Workday configuration for Absence, Time Tracking, and Benefits.
  • Design and maintain absence plans, eligibility rules, and leave processes for a global workforce.
  • Collaborate with Payroll to ensure accurate data flow and troubleshoot source data issues.
  • Manage US and international benefits configuration, including enrollment events and coverage levels.
  • Lead open enrollment readiness, including configuration, testing, and vendor integration support.
  • Oversee systems work for new countries and policy changes, translating local requirements into configuration.
  • Drive projects from discovery to adoption, ensuring performance accountability post-launch.

Benefits

  • Opportunity to work with a global workforce and diverse benefits programs.
  • Engagement in innovative projects involving automation and AI.
  • Collaboration with cross-functional teams, enhancing professional growth.
  • Independence in managing significant aspects of Workday configuration.
  • Access to ongoing training and development opportunities.
Full Job Description
About the Role

We're looking for a People Technology Analyst with deep expertise in Workday Absence, Time Tracking, and Benefits. You'll independently own configuration, ongoing support, and improvements across these areas, including benefits for our US and international employees, from day one.

You'll work closely with Benefits, People Operations, Payroll, Finance, and Engineering to translate complex requirements into reliable systems and straightforward employee experiences. You should be comfortable configuring Workday yourself, tracing issues across modules and integrations, and owning improvements from the first conversation through launch and ongoing support.

As part of our combined People Technology team, you'll also help identify where automation, AI, and custom tools can improve how we work. You'll bring the domain expertise needed to make those solutions useful and dependable.

In this role, you will:
  • Own Workday configuration and improvements across Absence, Time Tracking, and Benefits, including the connections between leave, time worked, and benefits eligibility.
  • Design and maintain absence plans, accruals, eligibility rules, leave processes, time entry rules, calculations, validations, and approvals for a growing global workforce.
  • Partner with the Payroll systems owner to ensure absence, time tracking, and benefits data flows accurately into payroll. Investigate source data issues and test downstream impacts of changes in your areas.
  • Independently own US and international benefits configuration, including benefit plans, eligibility rules, enrollment events, life events, coverage levels, and rates.
  • Lead open enrollment systems readiness, including configuration, testing, launch, and support. Partner with technical teams and benefits vendors to maintain and troubleshoot integrations.
  • Lead Absence, Time Tracking, and Benefits systems work for new countries and entities, policy changes, and evolving employee needs. Partner with functional owners to translate local requirements into configuration.
  • Own projects from discovery and prioritization through configuration, testing, release, documentation, and adoption. Stay accountable for how the solution performs after launch.
  • Partner with engineers to improve integrations and build automation or AI-assisted workflows that reduce manual work and make employee support easier.
  • Maintain system security, data quality, reporting, and change controls. Resolve production issues and address their underlying causes.
  • Create clear documentation and training that helps employees, managers, and People teams use our systems effectively.

You might thrive in this role if you have:
  • Deep, hands-on Workday expertise across Absence and Time Tracking, with experience designing, configuring, testing, and supporting connected workflows across both.
  • Demonstrated experience independently owning Workday Benefits configuration for US and international programs, including open enrollment, eligibility, life events, and connections to benefits vendors.
  • An understanding of how time, absence, and benefits data flows into payroll and other downstream systems, with the ability to test changes and troubleshoot issues with the relevant system owners.
  • Experience translating complex policies and business requirements into maintainable system designs, including country-specific configurations.
  • Strong Workday technical skills, including business processes, calculated fields, reporting, security, and data loads, along with the ability to troubleshoot integrations with technical partners.
  • Ownership of systems through implementation and ongoing operations, with a record of improving reliability and the experience of the people using them.
  • Good product judgment. You ask questions, understand the underlying problem, prioritize thoughtfully, and evaluate whether a change made things better.
  • Clear communication and the ability to work across People, Payroll, Benefits, Finance, and Engineering.
  • Comfort working through ambiguity, balancing urgent operational needs with longer-term improvements, and following through on details.

Preferred Qualifications
  • Global Absence, Time Tracking, or Benefits implementations and new country or entity launches.
  • Collaboration with software engineers on internal products, integrations, or workflow automation.
  • Practical use of AI to improve systems work, documentation, testing, or employee support.
  • Relevant Workday certifications or Workday Pro credentials.


About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

Similar Jobs

More Jobs at OpenAI

More Business Services Jobs

Find similar People Technology Analyst, Workday PATT & Benefits jobs: