Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$120K - $145K *
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Lead the development of innovative research in manufacturing operations technology, focusing on AI-driven solutions, to empower clients in overcoming challenges and enhancing operational efficiency ac...
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Unlock the potential of secure application access by providing engineering support, troubleshooting connectivity issues, and collaborating with teams to enhance service reliability and customer experi...
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Senior SAP Data Services Tester
$89K - $148K *
Engineer robust testing strategies for SAP solutions, ensuring seamless performance and business alignment. Collaborate with teams to validate reliability through rigorous testing of modules like S/4H...
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Senior Health Systems Specialist - Data & Analytics
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Elevate your career by leveraging GIS expertise to develop innovative tools and applications that enhance community resilience and infrastructure planning. Collaborate with clients to deliver impactfu...
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Elevate your career by joining a dynamic sales team aimed at enhancing customer engagement through diagnostic solutions. Travel extensively within your territory to drive sales, build relationships, a...
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$85K - $100K *
Empower compliance excellence by leading audits, risk assessments, and investigations. Collaborate with teams to ensure adherence to healthcare regulations and promote ethical practices while adapting...
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$75K - $158K *
Join a dynamic team to develop and maintain analytics for a federal HCM modernization program, focused on delivering real-time insights and compliance reporting using Oracle BI tools and ensuring acce...
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Senior Business Intelligence Analyst
$77K - $173K *
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$160K - $200K *
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Management Analyst (Human Resources)
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What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.