Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$68K - $143K *
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Join us to deliver exceptional technical support for HPS systems globally. Collaborate with a dynamic team to resolve customer inquiries, enhance satisfaction, and maintain expertise in process contro...
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Drive impactful technical implementations by managing projects and collaborating with diverse teams to ensure successful deployment of solutions, enhancing client satisfaction and operational efficien...
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1 week ago
$73K - $102K *
Lead ERP customization and implementation efforts, collaborating with stakeholders to align business needs with technical solutions. Drive project governance, manage client relationships, and ensure c...
6 days ago
$80K - $95K *
Advance your career by designing and managing application environments. This role involves deploying, maintaining, and enhancing systems to ensure efficiency and performance across development, testin...
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Support clinical trial monitoring activities, ensuring protocol compliance and data integrity while collaborating with site staff to advance innovative treatments and therapies...
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$67K - $108K *
Drive outside plant project support by managing materials, tracking inventory, and ensuring accuracy in reporting. Collaborate with teams to enhance processes and support construction efforts while ma...
1 week ago
Epic Ambulatory Application Analyst
$73K - $110K *
Drive innovation by collaborating with users to enhance Electronic Medical Record and Financial Applications. You'll design, build, and integrate solutions while ensuring compliance and patient safety...
Reposted yesterday
ETL/BI Application Engineer - Informatica/Cognos
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Optimize and maintain Cognos and Informatica applications across multiple client environments. Collaborate with teams to enhance performance, troubleshoot issues, and ensure timely updates while adher...
1 week ago
ATC Deployment Enablement Manager
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Lead the charge in transforming data center network designs into seamless execution. Drive end-to-end delivery of infrastructure projects, ensuring timely and efficient deployment across multiple site...
6 days ago
$70K - $106K *
Lead complex analyses and strategic initiatives to optimize revenue operations. Transform ambiguous challenges into actionable insights, mentor analysts, and drive high-quality execution from discover...
3 days ago
$70K - $103K *
Contribute to optimizing papermaking processes while building strong relationships with clients. Serve as a key engineer in training, supporting account management strategies to enhance efficiency and...
Reposted 6 days ago
Sr. QA Test Engineer (Quality Assurance)
$95K - $130K *
Transform the quality assurance landscape by leading manual and automated testing efforts, ensuring enterprise applications meet high standards for reliability, usability, and performance while collab...
2 weeks ago
$90K - $115K *
Lead the charge in enhancing customer support by guiding a skilled team of Support Engineers. Balance hands-on technical assistance with operational oversight to ensure a world-class experience for cl...
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Unlock insights by leading advanced data analytics for federal programs. Collaborate with cross-functional teams to ensure compliance and data integrity while mentoring junior analysts and presenting...
5 days ago
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Advance technology architecture for provider interactions, contracting, and credentialing. Collaborate with stakeholders to translate business needs into scalable solutions while leading integration e...
6 days ago
Sr Business System Analyst - Supply Chain
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Drive innovative solutions in supply chain systems, collaborating with cross-functional teams to enhance Oracle ERP and MES capabilities, ensuring project success and operational excellence in a dynam...
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Senior Business Analyst, Supply Chain (Oracle Cloud SCM)
$119K - $145K *
Advance supply chain efficiency by optimizing operations, collaborating cross-functionally, and implementing innovative solutions. Engage with stakeholders to analyze performance metrics and support k...
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$150K - $180K *
Transform enterprise AI solutions by designing and implementing Multi-Agentic AI architectures. Leverage expertise in Generative AI, cloud technologies, and governance to lead projects from proof of c...
2 weeks ago
$90K - $110K *
Empower quality assurance by developing AI-assisted automated tests, integrating them into CI/CD pipelines, and collaborating with cross-functional teams to enhance software reliability and release ef...
2 days ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.