Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Analytic Compliance, Audit Analyst II
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Unlock your potential by analyzing data and conducting audits to enhance compliance for innovative B2B and B2C platforms. Collaborate with cross-functional teams, apply critical thinking, and gain ins...
Reposted today
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Empower business success through data analysis and reporting. You'll write SQL queries, conduct root cause analyses, and enhance systems to support strategic goals, impacting multiple projects across...
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Elevate enterprise testing by managing Tricentis Tosca for automated quality assurance. Collaborate with cross-functional teams to enhance testing maturity, ensure platform stability, and support miss...
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Ellucian Colleague SaaS Technical Consultant
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Drive technical excellence in Colleague SaaS implementations, collaborating with clients and teams to enhance system performance and optimize higher education information systems. Lead projects from a...
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Unlock potential by designing and implementing Epic clinical systems to enhance research workflows, collaborating with clinical teams to optimize processes and ensure data integrity in a remote settin...
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Advance endpoint capabilities by developing, deploying, and supporting secure, standardized solutions for physical and virtual environments, ensuring operational readiness and compliance across divers...
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Join a team that's dedicated to ensuring high availability and continuity of technology across multiple Data Centers. Leverage your expertise in Windows and Linux systems to design, implement, and mai...
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$110K - $130K *
Partner with us to streamline operations by transforming manual tasks into efficient automation solutions. Leverage your expertise in Ansible, Terraform, and CI/CD to enhance productivity across diver...
1 week ago
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Unlock data-driven insights by designing and maintaining business intelligence solutions. Collaborate with stakeholders to enhance operational, clinical, and financial performance through innovative d...
3 weeks ago
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Unlock your potential as a key player in cybersecurity operations, focusing on vulnerability management and incident response. Collaborate with IT teams to enhance security posture and ensure complian...
2 weeks ago
Lead Application Modernization Consultant
$125K - $168K *
Pioneer application modernization efforts by leading agile teams, driving technical outcomes, and enhancing developer experiences. Collaborate with clients to deliver measurable business results while...
Today
Service Delivery Manager - Security & Governance
$150K - $164K *
Lead our cybersecurity and governance initiatives, enhancing security operations and risk management while driving compliance with CMMC 2.0 and ISO/IEC 27001 standards. Collaborate across teams to imp...
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Join a team that's dedicated to delivering exceptional service through timely maintenance and repairs of medical equipment, ensuring optimal healthcare delivery while enhancing customer satisfaction a...
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$105K - $157K *
Deliver exceptional service as a Field Engineer, resolving advanced technical issues and enhancing customer satisfaction. Collaborate with teams to drive service excellence and support business growth...
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Drive innovation in AI by building and evaluating machine learning models. Collaborate with experts to design experiments, analyze data, and communicate findings effectively to enhance model performan...
2 weeks ago
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Empower healthcare through leadership in CDI and Quality solution management, enhancing team performance and customer success. Collaborate with cross-functional teams to deliver value and support prov...
1 month ago
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Join a team that's redefining data architecture and analytics. Leverage your expertise to drive cloud adoption, modernize data platforms, and influence strategic initiatives that empower data-driven d...
3 weeks ago
Solutions Engineer - Cloud & DevOps
$90K - $145K *
Unlock your potential by designing CI/CD pipelines and automating processes. Collaborate with teams to enhance development efficiency while ensuring system compliance and security across AWS and Azure...
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Empower scientific innovation by providing expert installation and maintenance of advanced analytical equipment. Build strong customer relationships while resolving complex issues and ensuring optimal...
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Engage as a key Oracle Application DBA supporting a high-profile multi-agency program. Leverage your experience in Oracle E-Business Suite management to ensure optimal performance and uptime, while en...
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$77K - $117K *
Drive day-to-day operations of Azure and Microsoft 365 services, ensuring optimal performance, incident management, and compliance with service levels while supporting service transitions and maintena...
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Join a team that's redefining cloud solutions by architecting innovative CaaS and cloud-native technologies. Collaborate with customers to tackle complex challenges and drive successful cloud transfor...
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Elevate our actuarial capabilities by designing and deploying automated solutions that integrate AI and data analysis, enhancing decision-making across the organization while collaborating with divers...
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Clinical Applications Specialist - X-Ray
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Deliver clinical expertise and training support for XR products, enhancing customer experience and operational efficiency. Collaborate with sales and clinical teams to drive education initiatives and...
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DSHS FTAA Senior Epic Application Analyst
$99K - $133K *
Pioneer innovative solutions as a Senior Epic Application Analyst, leading Epic application configuration and governance. Collaborate with teams to enhance Electronic Health Records, ensuring optimal...
5 days ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.