Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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1
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$75K - $95K *

Empower customer success through strategic account management and relationship building. Collaborate closely with clients to ensure satisfaction and retention, while driving revenue and addressing uni...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$111K - $170K *

Lead the establishment and management of an enterprise governance framework for Free and Open Source Software (FOSS) and Software Bills of Materials (SBOMs), ensuring compliance and risk management ac...

Trenton, NJRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$181K - $291K *

Lead the charge in managing the full systems development lifecycle for enterprise applications, ensuring data quality and integrity while evolving best practices across healthcare operations and suppo...

RemoteRemote

Yesterday

  •   11 - 15 years exp.  •   Healthcare

$100K - $140K *

Drive your career forward as a Product Owner, CPQ, leading agile delivery and backlog management for our Configure-Price-Quote platform. Collaborate with cross-functional teams to enhance Quote-to-Cas...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$61K - $98K *

Transform the landscape of risk management by overseeing collections and funding returns, analyzing transaction patterns, and collaborating with teams to resolve complex cases while driving process im...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Analyze and drive AI innovation across the Insurance portfolio, overseeing the full lifecycle of solutions from ideation to production. Lead multidisciplinary teams, shape strategy, and build new capa...

CanadaRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Transform the insurance landscape by leading AI innovation and delivery. Oversee the full lifecycle of AI solutions, guiding multidisciplinary teams and shaping strategic initiatives in a rapidly evol...

New York, NYRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Lead the charge in AI innovation within our Insurance portfolio, overseeing the full lifecycle of solutions from ideation to production. Shape strategy, manage multidisciplinary teams, and build new c...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$117K - $164K *

Transform your career by leading Identity and Access Management initiatives, enhancing security protocols, and driving automation in a dynamic IT environment. Collaborate with cross-functional teams t...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$95K *

Drive impactful solutions as a tech-savvy consultant, showcasing cloud-based fire and EMS software to public safety agencies. Collaborate with sales teams to tailor presentations, enhance customer eng...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $170K *

Optimize customer onboarding and system integrations as a ServiceNow Technical Consultant. Drive end-to-end implementations, ensuring smooth configurations, effective UAT, and high-quality service del...

Austin, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Transform healthcare by engineering seamless data integrations between complex EHR systems and our innovative platform. Empower clinicians with actionable insights to enhance patient care and outcomes...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $204K *

Lead the design and implementation of innovative IT solutions, driving transformation for enterprise clients while ensuring alignment with business goals. Collaborate across teams to craft technical s...

United StatesRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Transform enterprise endpoint capabilities by designing, securing, and automating solutions for diverse users. Collaborate with cybersecurity and support teams to ensure effective deployment and lifec...

Chicago, ILRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$78K - $156K *

Join a team that's advancing cancer diagnostics through innovative EHR integrations. As a Senior Integration Analyst, you'll drive technical solutions, collaborate with partners, and mentor peers to e...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Pioneer quality assurance and process improvement initiatives to enhance operational efficiency. Collaborate across departments, analyze data, and drive decision-making to ensure accuracy and complian...

Pomona, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$91K - $120K *

Lead the charge in financial reporting as you analyze complex data, prepare reports, and support audit requests. Your expertise will drive informed decision-making and enhance operational efficiency i...

California, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$108K - $130K *

Unlock the potential of AI integration by creating clear, comprehensive documentation that supports workflows and operations. Collaborate with technical teams to ensure effective implementation and us...

Chicago, ILRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $140K *

Champion the design and execution of eCOA studies, ensuring compliance and data integrity. Collaborate with cross-functional teams to deliver high-quality clinical outcomes while managing multiple pro...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Champion data-driven decision-making by transforming insights into actionable reports and dashboards. Collaborate with cross-functional teams to enhance performance, optimize strategies, and drive bus...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Lead the development and analysis of business intelligence solutions, translating complex business needs into actionable reports and specifications. Collaborate with stakeholders to enhance data-drive...

Houston, TXRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Join a team that's transforming IT solutions through ServiceNow support and enhancements. You'll collaborate with various teams to optimize platform performance for leading brands, ensuring effective...

CanadaRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Optimize your skills in developing and maintaining SAS programs within a Mainframe environment. Take charge of code migration to cloud technologies and engage with stakeholders to create analytical so...

United StatesRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $155K *

Transform client implementations by leading project scoping, defining solutions, and ensuring successful execution. Collaborate with teams to align business needs with technology, while managing multi...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$85K - $111K *

Advance your career by leading the Claims Domain for MMIS health care projects. Drive analysis, documentation, and quality processes while collaborating with clients and development teams to meet cust...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.