Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$75K - $95K *
Empower customer success through strategic account management and relationship building. Collaborate closely with clients to ensure satisfaction and retention, while driving revenue and addressing uni...
Reposted 3 weeks ago
Senior Business Systems Analyst - FOSS/ SBOM (Remote)
$111K - $170K *
Lead the establishment and management of an enterprise governance framework for Free and Open Source Software (FOSS) and Software Bills of Materials (SBOMs), ensuring compliance and risk management ac...
2 weeks ago
Director, Applications, Lab Systems
$181K - $291K *
Lead the charge in managing the full systems development lifecycle for enterprise applications, ensuring data quality and integrity while evolving best practices across healthcare operations and suppo...
Yesterday
IT Business Applications - Product Owner (CPQ)
$100K - $140K *
Drive your career forward as a Product Owner, CPQ, leading agile delivery and backlog management for our Configure-Price-Quote platform. Collaborate with cross-functional teams to enhance Quote-to-Cas...
2 weeks ago
$61K - $98K *
Transform the landscape of risk management by overseeing collections and funding returns, analyzing transaction patterns, and collaborating with teams to resolve complex cases while driving process im...
1 week ago
$150K - $180K *
Analyze and drive AI innovation across the Insurance portfolio, overseeing the full lifecycle of solutions from ideation to production. Lead multidisciplinary teams, shape strategy, and build new capa...
5 days ago
$150K - $180K *
Transform the insurance landscape by leading AI innovation and delivery. Oversee the full lifecycle of AI solutions, guiding multidisciplinary teams and shaping strategic initiatives in a rapidly evol...
5 days ago
$150K - $180K *
Lead the charge in AI innovation within our Insurance portfolio, overseeing the full lifecycle of solutions from ideation to production. Shape strategy, manage multidisciplinary teams, and build new c...
5 days ago
Senior IT Engineer, Identity and Access Management
$117K - $164K *
Transform your career by leading Identity and Access Management initiatives, enhancing security protocols, and driving automation in a dynamic IT environment. Collaborate with cross-functional teams t...
Today
$95K *
Drive impactful solutions as a tech-savvy consultant, showcasing cloud-based fire and EMS software to public safety agencies. Collaborate with sales teams to tailor presentations, enhance customer eng...
3 weeks ago
ServiceNow Technical Consultant
$100K - $170K *
Optimize customer onboarding and system integrations as a ServiceNow Technical Consultant. Drive end-to-end implementations, ensuring smooth configurations, effective UAT, and high-quality service del...
3 weeks ago
Software Engineer, Data Integration
$110K - $130K *
Transform healthcare by engineering seamless data integrations between complex EHR systems and our innovative platform. Empower clinicians with actionable insights to enhance patient care and outcomes...
Reposted 3 weeks ago
$150K - $204K *
Lead the design and implementation of innovative IT solutions, driving transformation for enterprise clients while ensuring alignment with business goals. Collaborate across teams to craft technical s...
Reposted 3 weeks ago
$110K - $130K *
Transform enterprise endpoint capabilities by designing, securing, and automating solutions for diverse users. Collaborate with cybersecurity and support teams to ensure effective deployment and lifec...
3 days ago
$78K - $156K *
Join a team that's advancing cancer diagnostics through innovative EHR integrations. As a Senior Integration Analyst, you'll drive technical solutions, collaborate with partners, and mentor peers to e...
4 weeks ago
Quality Assurance/Process Improvement, Sr Specialist
$95K - $115K *
Pioneer quality assurance and process improvement initiatives to enhance operational efficiency. Collaborate across departments, analyze data, and drive decision-making to ensure accuracy and complian...
2 weeks ago
Financial Analyst III - Financial Reporting
$91K - $120K *
Lead the charge in financial reporting as you analyze complex data, prepare reports, and support audit requests. Your expertise will drive informed decision-making and enhance operational efficiency i...
4 weeks ago
AI Documentation Specialist (Senior)
$108K - $130K *
Unlock the potential of AI integration by creating clear, comprehensive documentation that supports workflows and operations. Collaborate with technical teams to ensure effective implementation and us...
Today
Senior Clinical Database Programmer - eCOA
$110K - $140K *
Champion the design and execution of eCOA studies, ensuring compliance and data integrity. Collaborate with cross-functional teams to deliver high-quality clinical outcomes while managing multiple pro...
Today
Senior Business Intelligence Analyst
$110K - $130K *
Champion data-driven decision-making by transforming insights into actionable reports and dashboards. Collaborate with cross-functional teams to enhance performance, optimize strategies, and drive bus...
3 weeks ago
Certified EPIC Business Intelligence Developer III (Mostly Remote)
$95K - $115K *
Lead the development and analysis of business intelligence solutions, translating complex business needs into actionable reports and specifications. Collaborate with stakeholders to enhance data-drive...
Today
ServiceNow Platform Administrator
$80K - $95K *
Join a team that's transforming IT solutions through ServiceNow support and enhancements. You'll collaborate with various teams to optimize platform performance for leading brands, ensuring effective...
Reposted 1 month ago
$120K - $145K *
Optimize your skills in developing and maintaining SAS programs within a Mainframe environment. Take charge of code migration to cloud technologies and engage with stakeholders to create analytical so...
Reposted 6 days ago
Lead Sr. Business System Analyst
$140K - $155K *
Transform client implementations by leading project scoping, defining solutions, and ensuring successful execution. Collaborate with teams to align business needs with technology, while managing multi...
2 weeks ago
Senior Business Analyst - Claims module
$85K - $111K *
Advance your career by leading the Claims Domain for MMIS health care projects. Drive analysis, documentation, and quality processes while collaborating with clients and development teams to meet cust...
2 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.