Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
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Analyze and optimize IT service management workflows for a Department of War agency, enhancing service delivery and efficiency through data-driven insights, process improvements, and collaboration wit...
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Drive the delivery and maintenance of Interactive Response Technology (IRT) systems, ensuring successful client interactions and project outcomes through effective oversight, training, and support man...
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Elevate customer engagement by leading strategic initiatives in the insurance sector. As a trusted advisor, you'll bridge client needs with platform capabilities, driving revenue and enhancing Solutio...
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Unlock potential by bridging business needs with technology solutions in the Microsoft Power Platform. Collaborate with stakeholders to deliver user-friendly, secure, and scalable digital solutions th...
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Drive EDI transaction accuracy and compliance by managing workflows, analyzing partner requirements, and ensuring data integrity. Collaborate with stakeholders to resolve issues and support operationa...
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Deliver innovative datacenter, cloud, and network solutions by leading architecture design, client engagement, and technical governance. Collaborate with cross-functional teams to shape complex infras...
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Drive the design and development of enterprise applications as a Senior Software Engineer, leading full stack solutions in a collaborative Agile environment. Partner with cross-functional teams to tac...
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Join as a critical team member to manage and enhance productivity platforms, ensuring stability, security, and user satisfaction. Collaborate across teams to drive operational maturity and navigate co...
4 weeks ago
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$60K - $119K *
Join a dynamic team to drive new customer acquisition and revenue growth. Engage with prospects, manage opportunities, and collaborate across departments to build a robust sales pipeline and enhance c...
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Senior Financial Analyst (Operations)
$66K - $105K *
Help us optimize financial performance through advanced analysis and modeling. Collaborate with business leaders on budgeting, forecasting, and strategic initiatives, providing insights to drive reven...
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$110K - $130K *
Lead the charge in driving technology sales by developing strategic territory plans, engaging executive decision-makers, and leveraging industry relationships to deliver innovative solutions and accel...
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Account Executive Healthcare Customer Base
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Drive enterprise-level revenue growth by building relationships with healthcare executives, identifying strategic opportunities, and delivering tailored solutions to meet sales goals in a dynamic heal...
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Join a team that's shaping innovative products by translating customer needs into actionable solutions. Collaborate with cross-functional teams to prioritize and deliver high-quality outcomes in a dyn...
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$106K - $167K *
Elevate your career by optimizing ERP systems, crafting integration solutions, and enhancing performance for business success. Collaborate with cross-functional teams to deliver high-quality projects...
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$108K - $130K *
Elevate business processes by analyzing, designing, and implementing ERP solutions. Lead complex integrations and data migrations while ensuring compliance and optimizing performance for enhanced user...
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$110K - $130K *
Join a team that's redefining ERP solutions by analyzing complex business processes, developing custom architectures, and leading integration efforts to optimize performance and ensure compliance acro...
2 weeks ago
$114K - $167K *
Advance your career by analyzing and optimizing complex business processes, designing ERP solutions, and leading data migrations while ensuring compliance and performance optimization in a dynamic env...
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Empower your career by analyzing complex business processes and designing innovative ERP solutions. Lead integrations, drive data migrations, and optimize performance for transformative project outcom...
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Join a team that's enhancing healthcare through expert support of EHR systems. Lead optimization initiatives, mentor junior analysts, and collaborate with diverse teams to improve clinical and operati...
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Join a team that's dedicated to transforming complex business needs into scalable system solutions. Lead the analysis, documentation, and implementation of technical specifications while ensuring alig...
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Senior Solutions Consultant - Risk Adjustment
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2 days ago
$78K - $111K *
Join us to design and implement innovative ServiceNow solutions, enhancing business operations through automation and integration. Collaborate with stakeholders to deliver effective ITSM and ITOM appl...
Today
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.