Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Software Testing Principal (MUMPS / Healthcare Systems)
$120K - $145K *
Elevate healthcare quality by leading software testing for mission-critical applications. Drive modernization and interoperability initiatives while ensuring robust testing processes in a fully remote...
2 weeks ago
IBM TIM / TAM / LDAP Administrator
$98K - $127K *
Drive identity and access management initiatives by leveraging expertise in IBM TIM, TAM, and LDAP. Manage user lifecycle, provisioning, and security integration in enterprise environments to enhance...
1 week ago
Lead Specialist, Technical Architect
$150K - $160K *
Partner with us to shape the quality strategy for a leading exam development platform. Leverage your expertise to guide multiple Agile teams, enhance automation practices, and ensure high standards ac...
2 weeks ago
Sr Life Underwriting Business Systems Analyst
$85K - $100K *
Champion life underwriting transformation initiatives by analyzing requirements, facilitating project lifecycles, and collaborating with cross-functional teams to enhance operational excellence and im...
5 days ago
Test Lead II - Healthcare Payer Testing
$90K - $120K *
Champion quality assurance in healthcare payer systems by leading test planning, execution, and defect management. Collaborate with cross-functional teams to ensure compliance and deliver high-quality...
1 week ago
Sr. Product Operations Manager
$110K - $160K *
Drive your career with a strategic role in Product Operations, partnering with leaders to transform complex challenges into actionable insights, while enhancing cross-functional collaboration and leve...
1 week ago
$73K - $102K *
Serve as a key contributor in developing SAP HR ABAP solutions, collaborating with teams to design, implement, and enhance systems that meet client needs while ensuring compliance and data accuracy in...
3 weeks ago
Business Systems Analyst III - SAP PMMO/ Project Systems
$105K - $145K *
Unlock potential by leading SAP manufacturing operations, enhancing project systems, and driving continuous improvement. Collaborate across teams to optimize planning, cost visibility, and execution e...
3 days ago
Ig Community Support Advocate 1
$71K - $112K *
Join a team that's dedicated to empowering individuals with primary immunodeficiency through education and support. You'll provide vital resources, engage with patients, and advocate for their needs w...
2 days ago
Knowledge Analyst / Technical Writer
$65K - $101K *
Join a team that's dedicated to enhancing knowledge management by creating impactful documentation, analyzing user feedback, and developing chatbot content for an enterprise IT Customer Support Servic...
4 weeks ago
$70K - $94K *
Support the development and analysis of Medical Cost Action Plans, collaborating with stakeholders to track expenses and identify cost-containment initiatives. Utilize data analysis to drive informed...
Today
$89K - $113K *
Transform data integrity by assisting in the analysis and cleansing of Enterprise Business Systems. Collaborate with teams to resolve anomalies and ensure compliance with DoD standards while supportin...
3 days ago
Senior SAP Application Consultant, Finance (FICO)
$114K - $182K *
Lead client engagements by leveraging SAP Finance expertise to optimize business processes, ensuring alignment with industry best practices while managing project deliverables and mentoring junior con...
2 days ago
$160K - $195K *
Empower enterprise clients by managing strategic relationships, driving revenue growth, and aligning solutions with business objectives. Lead cross-functional teams to deliver exceptional outcomes and...
1 week ago
ServiceNow Developer (EAM, HAM, SAM)) - Remote
$98K - $167K *
Unlock potential by designing and implementing scalable ServiceNow solutions, collaborating with stakeholders to enhance enterprise asset management and compliance within federal programs, ensuring al...
6 days ago
Enterprise Solutions Consultant
$120K - $160K *
Transform enterprise sales by acquiring new customers in cybersecurity, cloud, and AI solutions. Lead complex sales cycles, build executive relationships, and deliver tailored solutions to drive reven...
5 days ago
Business Solution & Application (BS&A) Architect (Remote)
$125K - $150K *
Champion enterprise application architecture strategy, aligning technology solutions with business goals. Lead design governance, mentor architects, and drive innovation in EMR and clinical systems to...
3 weeks ago
Tier II Remote Resolution Specialist
$72K - $111K *
Unlock your potential as you remotely resolve complex Tier II incidents while empowering a Department of War agency's 13,000 users. Take ownership of issues, drive remote diagnostics, and enhance oper...
4 weeks ago
Virtual Diagnostic Specialist - East
$80K - $95K *
Educate healthcare providers on genetic testing initiatives through virtual platforms. Collaborate cross-functionally to enhance diagnostic strategies and advocate for stakeholder education, ensuring...
5 days ago
$75K - $95K *
Join a dynamic team as you support sales operations by delivering precise price quotations and coordinating solutions. Collaborate across functions to drive business success and enhance customer relat...
3 weeks ago
Specialist, Software Engineering
$110K - $183K *
Innovate the future of healthcare technology by developing scalable applications that streamline specialty prescriptions. Collaborate with a skilled team to enhance user experience and drive efficienc...
1 week ago
$98K - $120K *
Elevate your career by facilitating Agile delivery and driving AI initiatives. Collaborate with cross-functional teams to implement cutting-edge technology pilots, ensuring stakeholder engagement and...
2 weeks ago
Epic Inpatient Analyst - Remote
$80K - $95K *
Join our team to optimize inpatient applications, enhancing workflows and user experiences. Collaborate with stakeholders to analyze, configure, and support Epic systems, ensuring high-quality impleme...
1 week ago
$90K - $110K *
Shape the future of our infrastructure by managing Linux server environments, ensuring optimal performance and security through expert troubleshooting, provisioning, and lifecycle management of enterp...
Today
Senior Veeva CRM Business Analyst - Remote, United States
$110K - $130K *
Unlock potential by leading Veeva CRM implementations for life sciences clients. Collaborate with stakeholders to design scalable solutions, analyze business processes, and drive continuous improvemen...
5 days ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.