Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$150K - $200K *
Champion the evolution of DevOps practices by providing technical leadership and architectural direction across agile teams, enhancing software delivery speed and reliability while fostering a culture...
1 week ago
Solution Architect (P&C insurance domain)
$135K - $160K *
Engineer a cutting-edge Commercial Lines insurance platform, focusing on microservices architecture. Collaborate with cross-functional teams to define and deliver robust solutions that enhance underwr...
Today
Solution Architect (P&C insurance domain)
$135K - $160K *
Develop a cutting-edge microservices architecture for a greenfield Commercial Lines insurance platform, focusing on underwriting, rating, and policy administration while collaborating with cross-funct...
Today
Solution Architect (P&C insurance domain)
$135K - $160K *
Lead the charge in architecting a cutting-edge Commercial Lines insurance platform, focusing on microservices and event-driven architecture. Collaborate with cross-functional teams to define and deliv...
Today
$96K - $115K *
Lead the management of SaaS applications, ensuring compliance and efficiency. Collaborate across teams to maintain an accurate application catalog and streamline processes, while utilizing AI tools to...
1 week ago
Clinical Application Specialist - Digital Implementation Services
$92K - $138K *
Join us as a Clinical Application Specialist, leveraging your expertise in maternal-infant care to deliver training and support for digital healthcare solutions. Collaborate with teams to enhance clin...
3 weeks ago
Specialist, Technology Solutions
$90K - $100K *
Transform business needs into actionable requirements, driving system enhancements and operational improvements. Collaborate across teams to ensure clarity and alignment, leveraging data analysis and...
5 days ago
Senior Decision Support Analyst
$71K - $112K *
Drive impactful financial and operational analysis to enhance performance. Collaborate with stakeholders, mentor junior analysts, and present insights that inform strategic decisions across the organi...
1 week ago
$92K - $133K *
Analyze healthcare data to drive 5-Star project success. Lead initiatives, conduct in-depth analysis, and ensure data accuracy while collaborating with stakeholders to enhance organizational performan...
1 week ago
$80K - $95K *
Unlock your potential by driving business application solutions and leading requirements elicitation. Collaborate across teams to enhance processes and systems, ensuring alignment with business object...
3 weeks ago
Pharmacy Application Support Engineer (L2 / L3 Support) - REMOTE
$78K - $120K *
Transform pharmacy application support processes by providing expert L2/L3 troubleshooting, ensuring the operational excellence of pharmacy systems and integration with healthcare platforms for enhanc...
Reposted yesterday
Senior Statistical Programmer/Analyst Consultant (Need solid oncology background) Remote in US
$110K - $130K *
Champion statistical programming excellence in oncology clinical trials. Lead programming activities, collaborate with cross-functional teams, and ensure high-quality deliverables from study start-up...
1 week ago
$80K - $95K *
Lead advanced troubleshooting and repair of medical equipment, ensuring customer satisfaction through service excellence. Collaborate with teams, mentor junior engineers, and drive initiatives to enha...
2 weeks ago
$80K - $95K *
Lead the installation, maintenance, and troubleshooting of complex medical equipment, ensuring exceptional service and customer satisfaction. Collaborate with teams to drive operational excellence and...
2 weeks ago
$100K - $120K *
Join a team that's dedicated to managing enterprise AI platforms, ensuring governance, compliance, and support operations. Collaborate across departments to enhance user experience and drive adoption...
1 week ago
Application Services (AMS) Specialized Sales Executive -Digital Sales
$125K - $150K *
Join a team that's driving digital transformation by spearheading sales in Application Modernization Services, leveraging AI trends to cultivate strategic client relationships and optimize business gr...
Reposted 2 days ago
Business Analyst (NCPDP) - Remote
$95K - $115K *
Champion innovative solutions as a Business Solutions Analyst, collaborating with healthcare organizations to drive strategic initiatives and operational excellence across diverse projects and deliver...
3 weeks ago
$120K - $140K *
Join a team that's redefining software testing by owning the end-to-end strategy, designing automated tests, and driving best practices in an agile environment to ensure high-quality delivery across m...
5 days ago
Senior Business Analyst (Billing)
$64K - $147K *
Shape the future of healthcare by collaborating with stakeholders to document and analyze business requirements, ensuring innovative solutions and best practices are implemented throughout the project...
3 weeks ago
Principal Statistical Programmer FSP
$125K - $150K *
Champion the future of patient treatment as a Principal Statistical Programmer, providing leadership in SAS programming, project management, and regulatory compliance within a global pharmaceutical en...
4 weeks ago
QA / Test Engineer (ITSM Platform)
$72K - $111K *
Elevate quality assurance efforts for ITSM applications by devising test strategies, executing various testing methodologies, and ensuring stakeholder acceptance. Drive continuous improvement while co...
4 weeks ago
$80K - $95K *
Join a dynamic team to enhance decision-making and support EHRM initiatives. Drive program management, facilitate stakeholder engagement, and contribute to strategic communications while ensuring effe...
3 weeks ago
Client Operations Specialist - Intelligent Operations
$75K - $100K *
Join a team that's dedicated to enhancing client satisfaction and profitability. As a key player, you'll manage client relationships, support sales processes, and ensure seamless communication between...
3 weeks ago
$95K - $115K *
Tackle complex problems by implementing ServiceNow solutions for top clients. Collaborate with a dynamic team, ensuring quality and efficiency in digital transformation projects, while delivering impa...
Reposted 1 month ago
$63K - $105K *
Shape the future of enterprise applications by leveraging your SAP ABAP expertise. Collaborate with cross-functional teams to design, develop, and implement innovative solutions that enhance business...
2 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.