Apple

WWRFO Operations Excellence Program Manager

Apple$100K — $130K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BS/BA in Supply Chain, Business, Analytics or related field.
  • 6+ years in program management or operations within retail or enterprise settings.
  • Hands-on experience in systems design or tooling launches.
  • Proven success leading global programs in New Product Introductions or Logistics.
  • Outstanding communication skills for influencing stakeholders across all levels.

Responsibilities

  • Lead execution of NPI launch programs across all business lines, ensuring operational readiness.
  • Transform operational strategies into milestone-driven execution playbooks and communication structures.
  • Own the execution tools and systems portfolio, driving project delivery and system improvements.
  • Collaborate with NEU and Promotions teams to enhance purchasing strategies and sales execution.
  • Identify operational gaps and drive structured plans for process improvements.

Benefits

  • Collaborative work environment with cross-functional teams.
  • Opportunity for professional growth in a leading technology company.
  • Exposure to large-scale global operations and innovative projects.
Full Job Description
Lead OE execution on NPI launch programs across all lines of business - ensuring systems are configured, tested, and operational at launch, elevating critical risks to cross-functional and executive teams, and driving post-launch analysis to capture learnings and identify opportunities for continuous process and system improvement. Transform broad operational strategies and business requirements into rigorous, milestone-driven programs - building the execution playbooks, cross-functional alignment, and communications infrastructure that allow complex global programs to launch successfully. Own the WW execution tool and system portfolio- serving as the primary point of contact for Apple's regional operations teams, IS&T, and BPR, driving capital project delivery from business requirements through implementation, and ensuring core systems are accurate, validated, and continuously improving. Partner with the NEU and Promotions teams on BAU and NPI programs - developing deep familiarity with NEU purchasing strategies, promotional execution processes, and the executive-facing decisions that shape how Apple manages purchasing behavior and drives sales across WW Retail. Partner with WW and regional teams to identify operational gaps, build structured execution plans, and drive process improvements that reduce risk and increase scalability - keeping business partners aligned and escalating decisions at the right level. BS/BA in Supply Chain, Business, Analytics or related field. 6+ years of experience in program management, operations, or supply chain in a retail, fulfillment, or enterprise operations environment, with demonstrated growth in scope and responsibility. Hands-on experience with systems design, tooling launches, or capital project delivery in a large-scale operations environment. Demonstrated success leading complex global programs in New Product Introductions, Supply/Demand Planning, Order Management, or Logistics. Proven ability to drive complex, cross-functional programs in a global matrixed organization without direct authority. Outstanding communication skills - able to distill complex operational issues into clear summaries and influence stakeholders at all levels of the organization. Ability to synthesize varying inputs across disciplines into a cohesive strategy, spot anomalies in complex data sets, and make recommendations that account for impacts across all variables. Self-motivated and detail-oriented, with a strong sense of urgency and the ability to drive issues to resolution independently in a fast-paced environment. Ability to visualize key concepts, timelines, and milestones into clear presentations and align global teams around shared plans. A natural builder - someone who earns trust quickly, brings structure to ambiguity, and leaves the systems, processes, and teams they touch better than they found them.

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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