The RoleThe IT and AI Enablement function exists to make Legora itself run as well as the product we sell: secure, automated, and compounding over time.
The Workplace Technology Lead owns everything technical a person touches when they walk into the office - onboarding, hardware, AV, cabling, and physical-security infrastructure - with Workplace Technology Staff supporting as the site scales, and works alongside the EAs, Workspace, Office Managers, and Brand/Events teams.
One Lead per major site (Stockholm, London, New York, Sydney, Denver); they share playbooks and cover for one another. This role owns New York.
What You'll Be Doing- Own New York's workplace technology end to end - the day-to-day experience for staff and guests. Lead the Workplace Technology Staff where the site has them; do the work yourself and build the team where it doesn't.
- Run the technology side of new-hire onboarding on the ground: devices staged, accounts and access provisioned, day-one setup, and the in-person welcome to Legora's tools - Workplace handles the desk and space.
- Own the AV and conferencing estate - meeting rooms, all-hands, and event AV.
- Inside Workplace's office buildouts, program-manage the physical systems - cameras, badge / access-control, and structured cabling: oversee installers, hold vendors to Legora's standards and acceptance tests, and make sure each is installed correctly, comes up on the network, and stays available. Workplace owns the buildout; you own that the tech works; Security owns access policy and monitoring.
- Manage the local hardware lifecycle - provisioning, stock, repairs, returns - and be the site's top escalation point above first-line support.
- Resolve local requests through Legora's shared service desk, working to common SLAs with automated routing.
- Oversee the site's technology spend - AV, hardware, and IT / AV vendors - forecasting with Finance and feeding the overall site budget that Workplace owns.
Who You Are- 6+ years across IT / workplace technology, AV, or facilities-adjacent technical operations, including running on-site buildouts end to end - you're comfortable owning a site.
- Ready to incubate a site - happy to start as the sole technologist and build the team as the office grows.
- A program manager at heart - you can scope a fit-out, keep installers, vendors, and timelines on track, and own a budget and forecast spend without drama.
- Hands-on and present - this is a five-days-on-site role (you can't stage a new hire's desk or recover a dropped meeting room remotely), and you like being the person on the floor who makes the space work.
- A calm partner and - where there's a team - a steady manager who develops people; you're the point of contact when an event or VIP visit depends on the tech.
- Standards-minded and ambitious - you want your site to set the bar the others copy, and you keep the next buildout cleaner than the last.
Nice To Have- AV and conferencing at scale - room design, signal flow, and acceptance testing (Neat, Zoom Rooms).
- Technical program management of physical installs - structured / low-voltage cabling and commissioning of building systems.
- Physical-security infrastructure - badge / access-control and camera / CCTV (e.g. Verkada): keeping it installed, networked, and available, and coordinating installers.
- Office network fundamentals - Meraki and the local network spine, working with the IT Systems team.
- Endpoint and onboarding logistics - macOS provisioning, Jamf / Apple Business Manager, and staging hardware for new hires.
- Comfortable running support through an ITSM / service-desk platform and adopting AI-assisted, agentic automation - we run an AI-native ITSM (Serval), and exposure to tools like ServiceNow, Jira Service Management, or Freshservice transfers well.
- Experience with Neat, Zoom, Meraki, Verkada, Jamf, Apple Business Manager, and 1Password.
*Please note that due to summer holidays, our response times may be a little longer than usual. We'll be reviewing applications from late July/early August. Thank you for your patience!
What's In It For You- Global collaboration: Partner with teams and clients across Europe, APAC, and North America.
- Competitive package: Comprehensive salary, benefits, and tools for success.
- Meaningful work: Your efforts shape how thousands of lawyers use AI daily.
- In-person environment: Union Square office designed for ambitious builders and company provided lunch daily.
- Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
Medical, Dental & Vision
- Multiple medical plan options through Aetna and Kaiser Permanente
- HSA or Healthcare FSA (based on plan selection)
- Dental plans via MetLife
- Vision plans via Vision Care
Family Support
- Generous parental leave
- Free access to Maven Clinic
- Dependent Care FSA
- Free One Medical membership for employees and dependents
Additional Perks
- Pre-tax commuter benefits
- Life Insurance + STD/LTD
- 401(K) with generous company match
- Unlimited PTO
- Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more
