Job SummaryKey Deliverables and ResponsibilitiesWe are seeking a detail-oriented and solutions-driven Workday Finance Integrations & Automation Analyst to support the Finance Department's technology ecosystem. This role plays a critical part in analyzing, supporting, and optimizing accounting systems, ensuring smooth integrations, and driving automation initiatives that improve efficiency and data accuracy.
You will serve as a key liaison between Accounting and Technology teams, helping maintain system performance, troubleshoot issues, and identify opportunities for process improvement.
Key ResponsibilitiesSystems Support & Operations- Serve as Tier 2 support for finance-related applications, troubleshooting and resolving system issues
- Manage user access (activations/deactivations) and respond to internal and external system inquiries
- Lead incident management for third-party applications, coordinating with IT/IS teams as needed
- Create, track, and escalate support tickets
Integrations & Automation- Identify, implement, and support automation tools, AI solutions, and system integrations
- Analyze accounting processes to uncover opportunities for efficiency improvements
- Support system upgrades, including testing, implementation, and communication
Data & Process Governance- Ensure data integrity across financial systems and maintain system uptime
- Support compliance with IT controls and governance standards
- Develop and maintain documentation, including:
- Policies and procedures
- Training materials
- User guides
Collaboration & Continuous Improvement- Act as a liaison between accounting users and technology teams
- Gather user feedback and track system performance metrics
- Drive continuous improvement through data-driven insights
What We Are Looking For- Strong analytical and problem-solving capabilities
- Ability to manage multiple priorities and meet deadlines
- Excellent written and verbal communication skills
- Strong customer service mindset
Technical Skills- Proficiency in:
- Workday Financial application support
- Spreadsheets and macros
- Financial and accounting systems
- Familiarity with system integrations, automation tools, or AI solutions is a plus
Education & Experience- Associate's degree or equivalent experience required
- 2+ years of related experience in accounting systems, finance operations, or technology support preferred
