Qualifications
Responsibilities
Benefits
MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:
As aWorkday Engagement Manager I in Kainos, will beresponsible for ensuring the successfuldelivery ofWorkdaysolutions for clients by working closely with client business teams and internalsales anddelivery teams todefinethe scope,objectives and approachof solutions that are fit for purpose and commercially viable.
This is a senior position accountablefor theentiredelivery lifecycle
Your key responsibilities include:
Commercially managing the implementation of global Workday programs from pre-salesthrough implementation to hand over to AMS (Application Management Services).
Acting as the key client interface between functional and technical teams and the client.
Pragmatically offering domain experience(HCM, Fins, Payroll or where relevant to a Workday Capability)to provide functional insight and thought-leadership.
Managing all aspects ofdelivery including project planning, resourcing, milestone tracking, commercial management and customer satisfaction.
Leading and supporting blended teams of colleagues, client and partner resources to share knowledge and develop an integrated delivery ethic.
Agreeingobjectives, outputs, milestones, timescale with client, together with associated contract and commercial terms.
Identifyingrequirements, business processes, application configurations, testing plans and other artefactsto be documentedto ensure shared understanding and facilitate knowledge transfer.
Creatingwell structured & accurate deliverables and presentingto clientsteeringlevelgroups to secure proposedrecommendationsand agreement.
Identifyingandactioningappropriatelyopportunities to win business, including negotiating and closing at a senior client level.
MINIMUM (ESSENTIAL) REQUIREMENTS:
You will be anestablished managerof systems implementationswith direct experience in the successfuldelivery of IT solutions within a consulting environment, coupled with exceptional personal drive and ambition to progress your career.
Full lifecycle project management experience, from initial opportunity through to requirement development / definition, functional solution design, implementation, data-migration, system testing, user acceptance testing, go-live and service management.
Two years of experience with a consulting / IT services environment.
Strongcommercial management, influencingand negotiation skills.
Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations. You will know when to push back, when to escalate, and when to go above and beyond to satisfy a customer
Strong communicator, able to communicate with customers and colleagues with impact, credibility and empathy, including in a remote working situation. Sound ability to formally present to senior Client audiences
Strong business writing skills with experience in the production of business cases, requirement documentation, tender documents, contracts, statements of work and change requests.
Demonstrable success in identifying and taking appropriate action on opportunities for additional business.
Ability to provide effective pre-sales support as required, including devising and costing viable, winning solutions working closely with a sales team.
Sound commercial judgement, with a proven track record in the execution of contract and commercial terms applying to the project.
Commercial experience of running a teamwith experience in managing distributed teams.
Good team player, with a willingness and abilityto act as a role model within the capability and mentor and/orlead andmanagepeople
Ability to make sound decisions under pressure, taking a balanced view of client demands and Kainos commercials
A positive can do attitude towards the commercial, technical and staffing challenges facing Kainos
Able to implement improvements in tools and/or processes to help the practice
Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required)
DESIRABLE:
Workingwith Workday or other SaaS delivery methodologies
Experience of managing, mentoring and developing teams
Strong functional domain expertise including areas such as core HRand Finance including Payroll.
About Kainos
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