Oscar Health Insurance Co

Website Operations Manager

Oscar Health Insurance Co$106K — $140K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 4+ years of relevant experience
  • 4+ years in website management, digital marketing, or related fields
  • 3+ years in CMS platforms (e.g., Contentful, WordPress) and Google Analytics
  • Experience with SEO tools and strategies
  • 2+ years of A/B or multivariate testing experience

Responsibilities

  • Manage and optimize the Content Management System (CMS) for internal use
  • Maintain existing pages and enhance user experience through content updates
  • Train internal teams on content best practices and self-service updates
  • Set up Google Analytics to monitor website performance and report insights
  • Drive A/B testing strategies and collaborate on optimization opportunities
  • Ensure compliance and alignment of the digital presence with business goals
  • Align website goals with overall business objectives
  • Develop and execute an SEO strategy to improve organic search rankings

Benefits

  • Medical, dental, and vision benefits
  • Unlimited vacation program
  • 11 paid holidays
  • Paid sick time and parental leave
  • 401(k) plan participation
  • Life and disability insurance
  • Paid wellness time and reimbursements
Full Job Description
Hi, we're Oscar. We're hiring a Website Operations Manager to join our Marketing team.

About the role:

This role will deliver value from our online properties, including the operational, technical, and strategic aspects, ensuring it meets business needs, supports marketing and compliance goals, and identifies and champions growth opportunities across the organization.

You will report into the Associate Director, Marketing, Websites & Digital Reputation.

Work Location:

This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency:

The base pay for this role is: $106,812.00 - $140,190.75 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:
  • Manage Oscar's Content Management System (CMS) and ensure it is optimized for internal use, including content updates, landing page creation, and form functionality.
  • Maintain and optimize existing pages, identifying and implementing opportunities for new content and improved user experience.
  • Train internal teams (e.g., Compliance, Pharmacy) on best practices and self-service content updates.
  • Ensure accurate set up of Google Analytics to monitor website performance, user behavior, and key metrics, reporting insights and opportunities to stakeholders.
  • Drive and manage A/B testing strategies and collaborate with internal teams to identify and implement optimization opportunities.
  • Ensure the company's digital presence is protected and aligned with business goals.
  • Collaborate with cross-functional teams to align website goals with broader business objectives.
  • Develop and execute a comprehensive SEO strategy to improve organic search rankings, staying ahead of AI-driven changes in search results and adapting strategies accordingly.
  • Compliance with app applicable laws and regulations.
  • Other duties as assigned.

Requirements:
  • Bachelors Degree or 4+ years commensurate experience.
  • 4+ years of experience in website management, digital marketing, or a related field.
  • 3+ years managing and executing in CMS platforms (e.g., Contentful, WordPress), Google Analytics, and SEO tools. 2+ years A/B or multivariate testing experience (test and target or other vendors).


This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

About Oscar Health Insurance Co

Oscar Health Insurance Co. is a technology-driven health insurance company founded in 2012 and headquartered in New York City. The company offers individual and family health insurance plans, as well as Medicare Advantage plans. Oscar Health Insurance Co. uses technology to simplify the health insurance experience for its customers, including a mobile app that allows customers to manage their health insurance policies and access telemedicine services. The company has raised over $1 billion in funding and is valued at over $5 billion.
Learn more about Oscar Health Insurance Co
Size
4,000 employees
Market Cap
$466 million
Industry
Founded
2012
NASDAQ

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